We have three rescued cats--one boy and two girls--and they are extremely shy, especially the…read moregirls. Their instinct is to run and hide whenever they hear someone at the door. We always worried about leaving them, not knowing if they would come out to eat. It made traveling very stressful. This was our second time with Selma (the first was a 5-day trial), and we left for 18 days. Honestly, we never imagined this would happen--our cats gradually came out to see her and even finished their food before she left. Our boy, Wally, even welcomed her at the door. Selma made the impossible possible. Thanks to her patience and deep understanding of cats, we now feel free to travel with peace of mind. We highly recommend Selma as a cat nanny. Your pets will be safe, happy, and well cared for. Jessie and Kevin

I've been dealing with Cat Nanny for several years. Marta and Anke always respond quickly to…read morerequests, and we can go away knowing our kitty is being cared for properly and lovingly, including meds and nail clipping when necessary. We trust them 100%. Anke always emails photos of our cat from each visit, which is really nice - my husband refers to these as "proof of life" photos :-) . If there is one thing I will miss when we move away, it's Cat Nanny.

Thank you VCA Cats Only on 4th Ave for taking amazing care of our Smartie…read more Dr. Annie completed the cleaning and tooth extraction and called twice to confirm what would happen and that all went well. Then Cynthia called the next day to see how Smartie was doing and to reassure to call with any concerns. Communication is always clear and calls returned promptly We are grateful for all of you!!!!

I trusted VCA to care for my pet, but instead, I feel completely taken advantage of. Be VERY…read morecareful before signing up for their services. I'm deeply disappointed with VCA Canada CareClub. After an apartment fire forced me to relocate more than 50 km away--a valid reason for cancellation under their own contract--I tried to cancel my plan. Despite paying $1,464.66 and only using $338.89 worth of services, VCA kept $1,125.77 of my money! That's money I paid for services I never even used! To make matters worse, when I tried to transfer my plan to a new VCA hospital in my current city, they flat-out refused. So not only did they refuse to transfer my plan, they kept the money after I canceled. The entire contract is designed to exploit customers and squeeze out every penny, no matter the circumstances. This is a blatant money grab and feels heartless, especially considering I've lost everything in a fire. I expected care for my pet, but what I got instead was greed. Be cautious before signing up for this plan--it's unfair and completely lacks compassion. What makes it worse is the predatory practices that VCA engages in. When they automatically renewed my plan they had enrolled me in the wrong plan, and when I had realized this it was already past their arbitrary 60-day window to make changes. Their "options" to resolve the issue were: 1. Cancel my current plan, switch to a Senior Paws Plus plan (which would increase my monthly payments), applying the payments I had already made in the current plan and locking me into a new 12-month contract, 2. Stay on my current plan, get a $516.69 discount on a dental service (but still pay about $800 upfront for the procedure, including anesthesia, x-rays, meds, etc.). Lastly, when the plan was switched over, I was charged for the first month of the new plan and the last month of the old plan in the same month. The real insult? They're happy to offer a discount if I continue paying into their system, but they refuse to refund the excess money I paid for services I never used--money I can't afford to lose as a low-income individual living in social housing and currently without a home. I prioritize my pet's well-being, but clearly, VCA is more interested in draining their customers' wallets than actually helping them care for their pets. I am absolutely disgusted and extremely disappointed with VCA Canada CareClub's lack of ethics and compassion. Avoid them at all costs!

We have been going to Cat Care and have had Dr Karen Zutrauen as our primary vet for well over 25…read moreyears. She has been with us through many difficult health issues with our various kitties during this time and has consistently provided excellent medical care, is very knowledgeable and on top of current medical treatment options, and always puts our cat's health and well-being before all. Dr Karen is a forthright, straight shooter. She isn't going to sugarcoat a diagnosis to make YOU feel better about your cat's health situation. We know our Kodiak, Mackenzie, Lulu, Sienna and now Max and Sumi all have benefitted from Dr Karen making THEM her priority. Their health and wellbeing is always the primary focus of her practice and we appreciate that. Yes, veterinary care can be expensive, but this is definitely a case of "you get what you pay for"... We are content in the knowledge that Dr. Karen would never recommend unnecessary treatments, charge unnecessary diagnostic fees, has consistently provided us with clear options and honest opinions about what she believes is in the best interest of our feline family member(s), and we KNOW we can trust her with our furkids. We have had other vets in the past, and no one compares. I can't recommend Cat Care Veterinary and Dr. Karen Zutrauen highly enough.

i was going to karen for years. she was the best. since i found they had new owners, i decided to…read moretake my cat to the vet by my house. no one informed me there was new owners, i found that on my own, but they did solicit my business under the old name. i thought it was strange as they did say they informed everyone. so i asked them to transfer the file over to the new vet. she told me theres a $45 transfer fee. i thought nothing of it and gave her my visa. they then charged $47.25 which i did NOT approve. later i told the new vet what they did and their jaw dropped. they told me they are NOT supposed to charge for transfering files. they did not say some places do and some dont, you just dont. and they use to work for karen who never took a fee. i called them they said they have a policy, too bad so sad. my business is with karen, they should be using her procedures if theyre going to use her name. i said its against the veterinary code of practice. they didnt care. luckily visa will be reversing the charges as soon as it moves from pending. especially since they charged me more than i authorized. if i cant trust these people with my credit card, how am i supposed to trust them with my cat??? sketchy, shady, unethical, avoid at all cost.

Janine in one word: Amazing. She has saved us twice now…read morewhen needing last minute cat sitting and always comes through for us. Our cats love her and even though they hate to be left alone and are very needy Janine's visits keep them happy. We get regular email updates while traveling and photos which helps with missing our fur babies.

I found Janine through Craigslist when my daughter was in need of a cat sitter for her best friend…read moreKali. Janine, cat lover and owner of Blissful Kitty Professional Cat Service, was an absolute godsend. Not only was Janine responsive to my initial call, she made herself available to come meet with Kali and my daughter. Very quickly we knew that Janine was the right choice to care for Kali based on Kali's purring response. Janine asked all the right questions, cared about Kali's needs and most importantly made us feel that our home would be secure in Janine's hands. While we were away, Janine visited Kali for a minimum of one hour 'Kali' time each day, she also took pictures of her and then emailed us updates. We were very comfortable knowing that Kali was well cared for. I highly recommend Janine to care for your furry kitty friends. We will call on her every time we go away in the future.

Ruth is fantastic. it is hard to leave our 3 special needs kitties but she is soooo good with them…read morethat they truly seem calm and well when we get home. she takes the time to get to know and appreciate each one. she communicates well with both us and the kitties. she is the best.

Ruth is the most engaging and thoughtful care taker to our cat PJ. Our cat is not friendly to…read morepeople other than my partner and I, so we were thrilled to find out that Ruth has extensive knowledge and techniques dealing with animal behaviour. She even taught PJ some tricks while we were away and brought over special toys for him. The cutest photos and videos are provided after each visit which gives us peace of mind and something to look forward to when we are away. We can tell that PJ is being physically and mentally stimulated when Ruth is visiting with him. We love and fully trust Tail Along and have been regular customers for over 6 months now! Thanks for the amazing service

So I have a very exotic pet, a hedgehog, that I really really love. A couple of months ago, he…read morestarted to get sick and lose his quills. I went to a lot of different vet hospitals and this was one of the top three place on my cell's speed dial. Sitting in the waiting room, I noticed that the staff were so friendly and kind to the animals. They weren't even scared of my pet. They remembered each animal's name and personality. My pet's doctor was young, but super helpful. She even went out of her way and called Tiggy Winkles in England to ask their advice. They treat a lot of dogs and cats and one of the few places that cater to some exotic animals. What happened to my pet ? The medicine work, my pet's quills are back and I definitely would recommend this place !!!

This is your standard veterinary hospital with nice front office staff. Dr. Dodds was our cat's…read morevet. He was very nice, attentive, and gentle with our cat. He was very reasonable with our concerns. We left feeling well supported and taken care of. The service was very quick, but that's okay because he helped our cat with her UTI. Our only point of criticism is that we were not informed about the dosages for the antibiotics. Just to be given twice a day. The bill came to $507, which is standard in the Vancouver area. The big ticket item was the urinalysis, which is necessary to see if it is more than a UTI. I would recommend this place. We really liked Dr. Dodds.

we have been with Amherst since 1990, with 3 dogs and 6 cats throughout the years. We simply would…read morenot consider any other vet service.

Great doctors, care about their patients, great services. Been with them for 12 years.read more

I love dr Movani and his team. They are all super sweet and truly love animals. Dr movani doesn't…read moretry to upsell procedures or medications, He honestly had the best interest for your pet at heart. He himself adopts lots of older and sickly animals which should tell you a lot about him as a person. We sadly had to put down my dog who was 17 and they were very kind about the whole procedure from start to finish. The only thing I'd say negatively is that on another occasion I had brought my dog in and they cut her nails too short and I saw blood stains in her white fur. I could understand if her nails were black and hard to see through but they are clear so you can easily see where to stop if you pay attention. Now I myself have accidentally cut her nails too short but not enough to draw enough blood to stain the paw and not several nails on the same trim. If I get another pet I'd definitely go back to dr movani but would not let his assistants do nail trims!

Just another salesmen veterinary outfit... endless tests and buy our food .. nothing new in this…read moremoney driven business