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Jensen Beach, FL

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Macy's

2.3 (15 reviews)
Open • 10:00 am - 8:00 pm
Updated 2 weeks ago

MACY'S · YELP ASSISTANT

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Women's purses and accessories.
H M.

Welcoming, clean and well organized. Perhaps just personal perception but it seemed smaller than the Macy's I've visited in New York City. However, you will find all of the popular name brands. They are well stocked and easy to find. The store appears to be well managed. The mannequins and displays were appealing. Lighting was adequate. The check out process was friendly and easy.

Alexis I.

So I walk into Macy's on July 1st 2020. I already had intended on buying/ordering a woman's Michale Kors smart watch. I already knew which one I wanted. I stranded at the counter for about 15 minutes before anyone even noticed me or said anything to me. Finally this lady says "do you need help?" I said "yes I would like to look at some of your Michale Kors watches" she says "jewelry will help you" as she's sanitizing the countertops down and such, I could tell she was in a rush to go home and wasn't happy we were there to spend money. (They closed in an hour) The lady at jewelry was very nice, however she didn't quite know what watches were available in store. I told her I'd purchase one online through her (which I could've gone home and done it myself online). She goes behind the counter to the computer, and she's trying to get it to the watch screen which took her 10 minutes. It looked like either the system was slow, or she didn't have knowledge about how to do online ordering. She shows me the watches (I'm standing behind the counter still, and can barely see what they look like) and thankfully I knew which one I wanted so I tried to make her job easier. I see the one I wanted, she then begins to ask for my name, address, social security number (which I dont know why my social security number should be a determining factor on ordering a watch if I'm using a debit card) and she asks me to put my card into the terminal. After she charges my card 372$ she says "oh I'm sorry it says it's unavailable would you like to order another one?" I said "well the transaction already went through my account" as I have notification updates through my bank on my phone. She goes "oh really it did?!? Let's try to get you another one that's available" so as I'm standing there a little annoyed that a transaction went through on my account already and I still have no watch. She continues to go through the list again, I see another one I like and she takes all my information AGAIN (she asked for my number 5 times) she then asks me to put my card through the terminal and I did because she's just trying to do her job, and I felt bad for her because clearly she wasn't trained well.. After my card gets charged ANOTHER 372$ she says "oh no, this ones unavailable too." And I kinda froze and said "you're telling me you just charged my account for 372$ twice, for nothing?" She then calls the manager and the manager over the phone ( I could hear them) wasn't sympathetic and just asked her "are you going to be done in 30 minutes we're closing you know? And our online system is down" then hangs up. I ask when I will receive that money back (totaling over 700$) and she says "oh my hopefully the end of the night it should most definitely be in your account.. I think." Any other customer would've thrown a fit I simply said "it's not your fault, your just doing your job, have a good night." I walked out of the store and immediately looked up corporates number to Macy's. I then couldn't get ahold of a real person only the operator. I finally found a number that can connect me to a real person. I was on hold for an hour. I finally hung up after an hour of waiting on hold. Macy's, I give you one star because you sell good products. Other than that, you have a poor staff that isn't trained properly, and you guys don't care about your customers or their feedback. I found out today I can't receive the $700 That was charged to my account for 5-7 business days. I am now without that money for over a week, I am 26 years old and I work in the food industry so that is a lot of money to me right now. I am just absolutely furious, and I've never in my life has seen this happen to anyone!! I would never take 700$ from someone and let them walk out that door with nothing. By law, what happened to me yesterday is theft. Macy's you stole 700$ that I won't be able to use for a week now, and there's nothing you guys can do about it? I find that hard to believe. I will never buy anything from Macy's again.

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4 months ago

Bernadette is a friendly and attentive store clerk. And the backstage clothing value are truly amazing.

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9 months ago

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2 years ago

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4 years ago

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2 years ago

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6 years ago

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8 years ago

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6 years ago

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5 years ago

i was in the mattress section testing the mattresses and they said i couldnt sit on it to get a feel of it which makes no sense whatsoever

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Ask the Community - Macy's

Dillard's

Dillard's

3.2(20 reviews)
0.2 mi
•$$$

WOW! I had an exceptional experience at this Dillard's and feel the need to share…read more My experience actually started yesterday when I made a purchase...Martin helped me out. He was extremely friendly and helpful. My purchase included a men's sample kit that included quite a few vials of different colognes and some skin products. (By the way it was an awesome little kit with a great variety of products for only $15) When I finished my transaction Martin informed me of an opportunity to get a free facial. I've had a couple in the past and figured- what the heck...us guys need to look good too Martin walked me over to the Chanel counter and introduced me to Lana. She was super nice and I was able to schedule an appointment for today at 1 pm. PHENOMENAL is the best way to describe it!!! I had to remind myself that I was at Dillard's throughout the 50 mins or so session because I felt like I was in a 5 star spa. Lana was very knowledgeable and provided some great insights on my specific skin type and how to keep it looking great. The session and overall experience with Lana was truly spectacular! Give it a shot - based on my experience- you'll leave feeling refreshed and looking good!! Thanks Lana! And thanks Martin, for coordinating this!

The cosmetics department offers a free service through online booking, skincare. We booked a…read moreskincare session for a birthday party for an 11 year old girl and her friends. Dillard's personnel were wonderful. They had the Clinique presentation and the presenter, table setting, and gift bags were exceptional! Thank you, Dillard's

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Dillard's - Jewelry

Jewelry

Dillard's - Women's shoes

Women's shoes

Dillard's - Shoe department.

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Shoe department.

Cardita Formal Wear

Cardita Formal Wear

4.5(15 reviews)
0.2 mi
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I first stopped into Cardita Formal Wear about 7 years ago at the request of two friends that would…read moresoon be hosting their wedding in South Florida. They had never visited the shop themselves but wanted someone in the wedding party to stop in and help them decide between Cardita and one of large men's chain stores in the area. The owner Clifford immediately impressed me. Not just with his selection of attire, but with his passion for men's fashion and willingness to go to any lengths to make sure his clients get exactly what they want. I tried on a few different tux's and chatted with Clifford for probably an hour and half. Unfortunately, despite my raving review, the couple decided to go with the large chain store thinking there would not be much of a difference in quality or experience. Fast forward to the Thursday evening before the Saturday wedding. The groom and I met at the store to try on/pick up our tuxedos and let me tell you...they were bad. Comically bad. The pants were baggy and did not fit correctly. The shoes had no shine to them and had these really thick rubber soles. The vest and tie were not the same color the couple had picked out, and the tie felt like it was just a piece of thin cardboard covered in cloth. When the bride walked in and saw us all she could say was, "what the f@%k are you wearing?" Obviously, the couple was unhappy, but with less than 48 hours until the wedding, there weren't any options other than to take the tuxedos and accept the fact that all of the guys were going to look ridiculous on their wedding day. I told the bride to call Cardita Formal Wear on Friday morning and maybe we could arrange to rent better shoes, vests, and ties from them on short notice. She called and Clifford did one better; He agreed to completely outfit the groom, groomsman, fathers, and brothers (at least a dozen of us in total). We sent in our measurements Friday afternoon, and they had everything ready to be picked up on Saturday morning. A few of the groomsmen did not know their sizes, so they just showed up on the day of the wedding and Clifford took care of the rest. If any of the guys needed an alteration, Cardita Formal Wear did it on the spot. He taught a couple of us how to tie a bow tie and even offered to send one of his staff to the hotel that afternoon to help tie them if need be. I personally do not know of any other tuxedo shops that could fulfill an order that size so effortlessly given the time frame we were working with. Seriously impressed and everyone looked great at the wedding. Fast forward (again) to a couple of months ago when I needed a tux to attend a black-tie event. I had not spoken to Clifford in many years, but I sent him a message and let him know I would be swinging by his shop to rent a tux. When I arrived, he immediately recognized me, greeted me warmly, asked how I have been, asked how the married couple is doing (even remembered their names), and recalled the color and style of tuxedo we wore for the wedding so many years ago. He filled me in on what he has been up to and how he's leveled up his customer service since we last spoke. While there, Clifford fitted me in a tuxedo and had it altered within a few minutes, so I could take it with me and avoid another trip. I know my review is long, but I think it is important to recognize excellence in business when come across. Cardita Formal Wear is the real deal and will undoubtedly leave you impressed. I highly recommend reaching out if you are in need of men's clothing for a big event. Thank you again for all of your help, Cliff.

You need to rent a tux? Buy a suit?? This is your place!!…read moreThe people here are so knowledgeable and so friendly and kind they go above and beyond for their customers!!

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Cardita Formal Wear

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Macy's - deptstores - Updated November 2026

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