Cancel

    Open app

    Search

    MacShop Photos

    Recommended Reviews - MacShop

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Geek Playa - they fix our phone in 2 hours

    Geek Playa

    (7 reviews)

    Lázaro Cárdenas

    Thus place is pro, the manager and staff are solid. They did…read morea number of repairs for me on several phones All at reasonable prices. Maybe they had issues 6 or 7 years back now they work hard to win your trust

    Such an unprofessional and unreliable phone repair service. I brought in my iPhone to get fixed due…read moreto water damage and was quoted 800 mxn to fix the phone and 700 mxn to fix Face ID. I asked to have both serviced and a few days later heard back that Face ID couldn't be fixed. I came to pick it up when it was ready and as I was checking my phone it shut off randomly. I paid the 800 but was still unsure everything was functioning properly. I asked them what happens if it doesn't work and they told me there is no guarantee for water damaged phones. I opened my translator app to ask follow up questions since they don't speak English and in the middle of the conversation my phone restarted again. The lady took my phone to one of the guys and I waited for another hour to sort things out. I was told that the phone keeps restarting because the Face ID isn't working and that they need to fix that which is another 700. At that point I just wanted to take the phone back and write it off as broken so I would just have to pay the 50 mxn service fee but they insisted that I had to pay the 800 even if it was IN THE EXACT SAME CONDITION THAT I BROUGHT IT IN. After 2 stressful hours I decided to let them try to fix it and they asked for my password which made me uncomfortable for obvious reasons. I was told to come the following week and when I arrived they told me it wasn't ready. I asked them when I can come again and they said they would message the contact number of my friend. The next day they responded that it was ready for pick up at 5pm. I get there at 5:30 and after waiting for half an hour they tell me that my phone is not here/ ready and that I'd have to wait another hour. I was extremely frustrated for them WASTING MY TIME and telling me my phone is ready for pick up when it's not even there!!! It takes me 20 minutes to get there so it's not like I can just pop in anytime and see if it might be ready. Stay away from this place--it's not worth the hassle

    MacShop - itservices - Updated May 2026

    Loading...
    Loading...
    Loading...