TL;DR: Knowledgeable and friendly service. Efficient installation and repairs. Open, honest and…read moretimely communication. Fair and reasonable pricing. Long-winded version: I reached out to multiple plumbers about a quote to fix my outside faucet. One plumber responded that it would cost about $300.00 just to come out to my house. The other responded that they were really busy, provided me with phone numbers for two other plumbers who would be able to help me, AND provided me with some tips for how to locate my shutoff and how to address my issue (I am a relatively new owner of a manufactured/mobile home). When I received this response from them, I knew they were the ones for me because they literally tried to direct my business elsewhere because they were too busy to help me immediately. Shortly after receving their response I realized I had a very high iron level issue with my water and ended up scheduling a time for them to come out and test my water and look into installing a filter. The Office Manager LeeAnne was a pleasure to work with, very polite, very detailed, and she was excellent with follow-up. Glenn (the plumber) was punctual, friendly, and knowledgeable. When it came to the installation of the filter and fixing the faucet, Glenn was here on time, they got right to work, were finished in what I considered to be a reasonable amount of time, and then walked me through what they did and answered my questions. It's always difficult to find experts in these fields if you aren't knowledgeable yourself and that is why this experience was so important to me, as they again, tried to initially help me by sending my business somewhere else. That's HUGE. If you are in the area and you need a plumber, DEFINITELY reach out to Midwest Valley.

Scott responded quickly to a couple of urinals being plugged and having other issues. Got the job…read moredone quickly and efficiently. Will use again and again!

I had a backed up floor drain. First place called couldn't fix it. Badger rooter came same day and…read morefixed it no problem. I will be calling them for any future issues first.

Fast, quality, honest plumbing service. Fixed exactly what needed to be fixed. Good value.read more

Mitch Came out to inspect our water heater. He was prompt and thorough and reasonable, and we thank…read morehim for being a business member in Baraboo. Mark and Jo Marie Maederer

1) They were early…read more 2) The company communicated with prompt text messages for scheduling. 3) The two member crew worked fast, friendly, answered questions. 4) Mr T's showed respect for cleanliness with their dropcloths. The fireplace has never looked better. I learned that the fake logs were intended to be arranged according to a factory specification to allow for the best viewing and highest efficiency. Also safety is an important reason to have a pro look at periodically. Worth every penny. And when it comes to a penny I am Jack Benny.

If I could do -5 I would wanted to charge us another $259.00 to finish what they started (fireplace…read moreinspection) very rude on the phone when trying to resolve this issue he actually hung up on me not professional at all I would not recommend MR T.

Joe Seep & Sons Plumbing & Electric in Reedsburg, WI diagnosed and repaired our septic system in…read morehours. And that's on the day after we called them and told them that we had a problem with sewage backup into our home. Service doesn't get any better than that! A couple of years ago another plumber in the area wanted us to wait two weeks to repair a leak in a pipe that was ruining our cabinetry. A neighbor who knew about Seep Septic called Joe Seep and told him about our problem. Seep Septic came to our house that very day and fixed the leak. We haven't gone back to that other plumber and we never will. If we could give them six stars we would!! Jean and Loran Lentz

Great people great company! We have used Seep on multiple occasions for electrical and plumbing…read moreissues.

My septic system backed up through the floor drain at 7pm on Dec. 30, with a houseful of family…read morestaying overnight. I called and was warmly greeted. Together we diagnosed the problem, a plugged baffle, and I was able to unplug it in just a few minutes without a service call. The experience was phenomenal: cordial, knowledgeable, effective and free -- I offered to make a payment and it was refused. I will never use anyone else for my plumbing and electrical needs.

Kinsman was amazing from start to finish. They came out quickly, were friendly and professional and…read moregot the job done for a fair prize. We will definitely use them again.

We had a pretty good experience with Top Hat, despite some hiccups. We had them install a slate…read moreveneer over our old brick fireplace, as well as install an electric fireplace insert which we purchased from them. We found a veneer in their showroom that we liked. They had a cheaper veneer that looked similar so we ultimately went with that (unfortunately). They installed it in a timely fashion, though there was a miscommunication between the sales rep and the installer, and the corner pieces weren't ordered, and the lack of corner pieces wasn't caught when it was installed, so the veneer was installed without corner pieces and the slate stone was cut flush in the front at the edges. Also, the install was not seamless, there were gaps where you could see the brick below the veneer and it was uneven in places. We contacted Top Hat, and let them know we were not happy! They were very accommodating, and apologetic about the mistake they made. They agreed to remove the old veneer and re-install using the same product. The day of re-installation, we were able to talk directly with their mason, it was determined that the cheap(er) veneer we went with was very flaky and hard to work with (it was a new product that they had not used before) so at his suggestion we upgraded to the higher quality veneer at very small price increase. So int he end they removed the old stuff, and re-installed the new product (with corner pieces), all at no additional cost to us, and now everything looks awesome. We felt their customer service was great, they always kept us in the loop, and strived to keep us happy. Sure they made a mistake initially, but IMO the true test was how they treated us AFTER the mistake, and we felt they were awesome in that regard.

Been looking for a company to do some maintenance on my gas fireplace. Had called 3 other places…read moreand left messages and those places never responded. Top Hat, on the other hand, scheduled service for the next week. They call me day of to confirm schedule and arrived on time. Joe and Tucker cleaned and maintained my fireplace. They corrected some minor issues and gave me some recommendations. Both were friendly and helpful. Would definitely use again.

Called Shields for service on a gas insert they'd installed for our homes prior owners over 5 years…read moreago. They quickly verified the model and install records and scheduled and appointment that was about two weeks out. That's not too bad for this time of year. To my surprise I received a call the next day asking me if their tech could service it that day as they'd had an opening occur. Ken arrived within minutes of the scheduled time and about an hour later we were in business. He was polite, professional, courteous and knowledgeable. Their price was reasonable and Ken kept the work area clean and it was like he was never here. Except the fireplace looked brand new! Thank you!

I don't usually leave negative reviews, but after my experience with Shields Fireside Hearth &…read moreHome, I feel like I need to share it to help others avoid the frustration I went through. I hired this company to install a fireplace, and from start to finish, it was a frustrating experience. Once I paid the down payment, the company's attitude completely shifted. Cindy, the lady that runs the office, was rude, dismissive, and frankly, condescending. Darin, the owner, "forgot" several commitments that were made during the quoting process, leaving us with an incomplete installation. I ended up having to either finish the work myself or hire other professionals to get the job done right -- including moving electrical, rebuilding the hearth base, and even hiring a roofer to fix the improperly installed chimney collar. This entire process left me feeling misled, overcharged, and really disappointed in the quality of both the service and the professionalism. If you decide to work with this company, make sure you get every single detail in writing and double-check everything. I would not hire them again. Would not recommend.