Mr Cordova deserves 10 stars! Our itinerary in Mexico included serval stops and stays at different…read morelocations throughout Guadalajara and Mr Cordova stayed in communication with us all the way through. We had to change our pick up times several times and he was nothing but gracious and accommodating to our last minute changes. We always felt safe with him and he always drove with care. He will definitely be our permanent driver when we come back. Thank you Mr Cordova for making our vacation transportation so easy to plan. El señor Córdova merece 10 estrellas. Nuestro itinerario en México incluyó varias paradas y estancias en diferentes lugares de Guadalajara, y el Sr. Cordova se mantuvo en contacto con nosotros en todo momento. Tuvimos que cambiar la hora de recogida varias veces, pero fue muy amable y atento con nuestros cambios de último minuto. Siempre nos sentimos seguros con él y siempre condujo con cuidado. Sin duda, será nuestro conductor permanente cuando regresemos. Gracias al Sr. Cordova por hacer el transporte de nuestras vacaciones tan fácil.

¡SERVICIO TERRIBLE! Si pudiera dar cero estrellas, lo haría. El hombre con el que estaba…read moreorganizando mi servicio fue sumamente grosero y condescendiente. Nunca había tenido una experiencia así tratando de reservar un transporte hacia y desde el aeropuerto. ¡No recomiendo para nada que usen este servicio! Estoy muy decepcionada por la forma en que me habló. Verdaderamente asqueroso.

We bought round trip tickets online, which was very easy to do. Check in was easy as you get…read moreelectronic tickets. Once on the bus you can watch movies, listen to music and other things if you don't want to use your own electronics. Seats are very comfortable! Overall our experience was GREAT! We went from Guadalajara to Guanajuato.

On a return trip to the Mexico City airport from Quenatero March 16th 2018 at 1045am local, and at…read morethe third toll booth from the airport. And while in the roll lane the driver slammed the breaks, causing me to whiplash head first into the seat in front of me. Causing a head ach and bad pain in my neck. The driver pulled over but not to check on passengers, but to go back to the restroom in the back of the the bus, maybe it was his way to look for uncontrolled bleeding. I confronted him with the fact I'd been hurt, the passenger in the first row we were in second row right side of the bus saw my head impacting on seat next to him, told the driver in Spanish that I hit my head and was hurt. The driver just shrugged and locked the passenger compartment. Being cautious and not causing a delay on the airport express run I decided to report the incident to a supervisor at the Airport terminal two. I took the buses license plate number 70-HA-9H, I observed a female that appeared to be a supervisor talking to the driver, I called to her, but she turned walked away. I use a cane and was unable to chase her down No other supervisors located. Due to pain level I had to upgrade to first class for myself and my wife for our flight to Seattle. An added $318.00 cost. Upon arrival in Seattle my walking was unstable, due to head ach and cervical pain. I took a nasty fall in escalator down to Customs. The bus incident was the only black mark on a wonderful week in San Miguel de Allende. My neck is still hurting and most likely will need an MRI to assess if there is further damage due to this incident. I am pessimistic that the bus company will care about this. But I might consider retaining a lawyer if my condition remains poor.

Flew down to Guadalajara specifically for this, so clearly I had main-character energy walking in…read more Turns out I was just an extra in an 11-hour field trip conducted mostly in Spanish. Love that for my sister and I. First of all...11 hours?? I've had relationships that lasted less time and were more fulfilling.Second, and this one hurt , it is NOT a round-trip train ride. I repeat: NOT. A. ROUND. TRIP. TRAIN. RIDE. I was emotionally prepared for a charming back-and-forth scenic moment. Instead, surprise logistics shuffle. Devastating. It would have been so fun making it a round trip train ride. Touring Jose Cuervo was cool in a "wow, history" way since it's the oldest tequila distillery in the world. That said... most of the tequila? Respectfully... not great. I tried. I really did. My face told the truth before I could. Tequila (the town) is adorable. Truly cute. But three hours to wander around is excessive unless you're aggressively souvenir shopping or hiding in the shade contemplating life choices. Then there's a cheesy show at the end that feels like it was sponsored by "Mandatory Fun." The food wasn't great on the train either. Overall: one and done. Next time I'd skip the marathon tour and book a private experience at smaller local distilleries. Shorter, better tequila, less heat-induced regret. Did I have fun? Yes. Would I do it again? Absolutely not

Do you want to get drunk at 9am, keep the buzz going through many different venues until sundown,…read moreand still feel kind of classy? Then this is the experience for you. 10/5 stars if I could. First, the train ride from Guadalajara to Tequila was out of this world. The waiters would not let me have an empty tequila glass and half the time it was full of top shelf drink. Additionally, the cocktails were amazing. I was able to have one of each and they all surpassed the best tequila cocktails I've had in the States. The food portions were small but pretty tasty. Our chaperone for the day was super fun and informative everywhere we went. Starting in the train, she guided us through a tasting of multiple bottles of tequila that utilized all five senses. In tequila, the first thing we did was tour the Jose Cuervo distillery and museum. Again our chaperone guided us through everything from the clothing in the museum, to the chemical process behind the distillery. Again very informative and fun. After the tour, there were so many shops and restaurants and sources of entertainment I could have spent a whole weekend in the town of Tequila but our chaperone suggested some of the best for the few hours we had. I suggest you not buy anything until you're walked around for at least 20 min because the first stands you approach are the busiest and most expensive. We found a BBQ buffet for lunch with the couple we sat across from in the train and got a much needed lunch. I also filled my backpack up with souvenirs and had a couple more drinks at this point. After lunch there was an organized mariachi performance in the shade (shade was critical at this point in the early summer afternoon). The chaperones from the train walked around the amphitheater passing out more margaritas and water. There were many hungover faces at this point but I was still having an awesome time. We then went by bus to an agave field. More margaritas welcomed us here for a demonstration of the harvesting of agave. This was followed by an open bar, food stands including corn and churros, and music and dancing. Finally, the bus ride back to Guadalajara was quiet and peaceful. I had become good enough friends with our chaperone that I had more access to tequila shots on this trip too while most everyone else was sleeping. This was definitely an unforgettable experience at a great price point. The Jose Cuervo Express is a must do for anyone who likes tequila and culture.

El primer autobús de Primeraplus llegó con dos horas de retraso. Perdimos el autobús de conexión de…read morePrimeraplus. Antes de llegar a la estación de conexión, Primeraplus no respondió a mi llamada ni a mi mensaje de WhatsApp para cambiar los billetes. La aplicación de Doters no incluía ninguna función de ayuda ni de cambio de billetes. Luego no me hicieron ningún reembolso. Tuve que comprar billetes nuevos para otro autobús. ¡Tres horas después de escribirles por WhatsApp para cambiar los billetes, una persona me preguntó cómo podía ayudarme!

My family and I used Primera Plus to get from Guadalajara to Colima. No reservations made, just…read moreshowed up to the counter and purchased our tickets. We were given lunch before we boarded. Consisted of a drink, a sandwich, and a small bag of cookies. The Scania bus was nothing but luxury. Very smooth ride, large chairs that can almost lay down flat, supports for your legs, and an entertainment system with movies and games. Tons of room to make the long ride comfortable.