I will not go any other place for my physical therapy needs/ the staff is kind and polite and do a…read morejob well done/ if it can be fixed they do it/ the supervisors I have no special words to say about them but, "Awesome "!!

I had a surgery in October of 2022 at Tennessee Orthopedic Clinic (TOC). Five months post surgery…read moremy figure started to become disfigured, and today I can't even put my right hand into my pocket because the finger is bent/ disfigured. They have refused to see me, answer my emails, answer questions on my patient portal, or return calls. TOC's reason for not wanting to help? I owe them money. My insurance company paid $16,449.53, I paid $1,219.13 (10/20/22) before the surgery took place, and have made multiple smaller payments on the account since. I even went in and spoke to someone, offered to pay cash to have my finger looked at, and they declined to see me. Feel free to look at my other reviews. I HATE leaving a bad review for anyone. I have a right hand that's barely functional without an enormous amount of pain, and negative reports on my credit, all for a surgery that was suppose to fix my broken finger, not make it worse. The images of the bent finger are from 3.25.2024, and I cannot straighten it. Patient Portal picture is multiple emails sent with NO response. Pictures with stitches were post op.

Hopefully no one is going out of their way to come to here (joke)…read more My spouse is dealing with an unfortunate leg break; based on the surgeon that helped us at UT, it took us here post-surgery and hospital visit. Overall the facility is large, great parking and dropoff, and nearby the main UT hospital. The staff end-to-end was very helpful with no concerns here. The quality of care and attention to detail on reviewing her situation and needs was good. The only issue I observed was the amount of distance they were having folks walk at times (that have some type of mobility issue). Perhaps staff to help move the more challenged folks (in the absence of their own approved/owned mobility gear) would be a nice touch. We'll be back a few times more, but hopefully not to come back ongoing!

From the owner: UT Medical Center Advanced Orthopaedic Center is dedicated to caring for you with a comprehensive…read morerange of orthopaedic services. Whatever your orthopaedic needs - Level I Trauma Care, a fractured bone or a strained muscle or arthritis - our team delivers the most advanced skills, interventions and treatments available in East Tennessee.

Located in the medical building attached to the Ft Loudon medical center. The hallway is generic…read morebut when you open the door you enter a world of technique, pain and recovery. The front desk clerk is always friendly and welcoming. They also work hard to make your return visits to fit in your schedule. In the center of the room is an island composed of adjustable desks and a medical supplies cart that all the therapist a stand around communicating with each other and documenting, waiting for their patients to complete their specific exercise. I enjoyed the enduring conversation of teaching and encouragement of the students that are working their way to earn their doctorate degree. I like that they give you a choice to keep a single therapist, although all the therapists act as a team and help out if your therapist gets stuck on another patient. I feel confident with the therapists. Alex is my favorite. They are vet friendly and work with the VA.

Want to give a 5 Star Review to Bethany for her excellent help and caring communication who…read moreconnected us to Cindy the Doctors Assistant , 5 Star Review , who explained a lot of things we didn't know about concerning my wife's broken arm in two places and helped to get us in to see Doctor Shaver immediately . A very Special 5 Star Review to Lauren Velba the Supervisor for Dr Shaver for going out of her way helping to Fax paperwork and providing information for next day morning appointment with doctor so critical as doctor was going on vacation and really didn't have a vacant slot available ? A very caring person ! Finally 5 Star Review to Doctor Shaver who was very caring , professional , didn't rush us and took the time to answer all our questions even though he had an office full of people ! Would recommend this doctor and all these caring ladies for caring and helping with our desperate situation . God Bless ALL of you

Not very happy with this clinic or the follow through of Dr Shaver. Had an MRI there placing my…read moreknee in an extremely painful position. It took 10 minutes to get them to stop as the operator ignored the alarm. The surgery solved the problem but I was not given a plan for therapy or suggestions to help me walk. On my own. I called to get a referral authorization for PT. The nurse is not responsive and my request to speak to the doctor was refused. I would not recommend this clinic if you have joint issues.

Sent here from work injury. Wvery time a new Dr comes they think they can fix the knee an put the…read morepain n suffering all over again. After 6 surgerys here Dr moody put him through total knee replacement with talk of fixing the issue after a year. Over year an still same issue. Wants to do another surgery to fix a plate he put in. If you show up early you still wait while they take others ahead of you with grumpy staff. Do not go here. You will waste your time n suffer more. All dr did was say I'm sorry, I just don't know. Here let's do another surgery to fix his mistakes. This many times would think someone could do it right

Condescending Dr. They are always late to appointments. Does not listen to patients. Not the most…read moreprofessional office staff. Would not recommend due to above issues

I had my first visit today to TOC and I was overly impressed with everything about it. I…read moreunderstand no medical facility is perfect and unfortunately things don't always go as planned but that wasn't the case for me. The charming lady that helped me check in couldn't have been nicer or more helpful. The nice young lady that greeted me and took me back to the examination room, the x-ray tech was great, they all were very personable and knowledgeable. The facility is impressive and clean. I couldn't have asked for a Dr. any more knowledgeable or personable than Dr. Branham. I want to thank everyone at TOC for an awesome visit and helping me.

The Dr is amazing. However the casting group I seen they were very rude and they all seem very…read moreunfriendly and acted very unprofessional when I needed my cast replaced due to it being higher at the toe by 2 inches. Not very happy with my experience and do not recommend them at all. Go somewhere else if you want a good experience as a patient.

For over 15 years, I've endured chronic pain in my large toe joint despite consulting doctors and…read moresurgeons. Joint replacement and fusion offered uncertain success, while gel and steroid injections provided temporary relief. My primary care physician recommended Dr. Carlson for non-surgical treatment for osteoarthritis and joint pain. He praised Dr. Carlson's advancements in PRP, a treatment made from concentrated platelets derived from the patient's own blood. Skeptical but desperate for relief, I scheduled a consultation and felt hopeful for the first time. Dr. Carlson reviewed my scans and diagnosed my condition using ultrasound, and had confidence he could provide relief. He created a detailed treatment plan and explained everything to me. After three months and three rounds of injections, I've been relatively pain-free and now walk five miles every morning. If you're experiencing joint pain, mobility issues, arthritis, or any other injury, I highly recommend contacting Dr. Carlson. PRP is typically less costly, quicker recovery, and for me, offered a better outlook than surgery. I was pleased with everything from our initial meeting to the final treatment. Working with Dr. Carlson was extraordinary. He dedicated time to explain his treatment procedure, ensuring my comprehension and comfort throughout the process. The entire office staff exceeded expectations, particularly in the healthcare industry.

I love Dr Carlson and his staff. I have heard nothing but great things about his care. I'm in the…read moremidst of PRP and Prolotherapy injections. Fingers crossed!

Backstory: Bilateral trigger finger treated with steroid shots administered by a wonderful PA…read more Got in for it the last time and saw the SURGEON. All caps because of the following exchange. Me: (as he is starting to clean area but not where normally placed) That's not where I usually get the shot ..which always works and im able to kayak and assume normal activities the next day ". The doc. "Well, this is where SURGEONS put it.". Proceeds to put at base of finger. Two days later I call office and tell them to note that exchange in my chart as it didn't seem to help.. called 2 weeks later. Still no help and then I got a bill. Please pay 165 to us for the shot. I call again and ask to have reviewed since I had called 2x to say hadn't helped. They called back. A woman with a voice who seemed to be expecting confrontation told me " you signed a consent form, so you have to pay". Not going back. Will find a doctor who actually listens to the patient and doesn't seem so arrogant. ​

The older lady at the front desk, Nancy, is snarky and not at all friendly!! She needs to be…read moreempathetic that patients have been waiting for hours past their appointment time! The wait at this office is always 30 minutes or more. Often an hour or more! If I didn't like Dr Winn I would not go to this office.