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J Christopher Shaver, MD

2.0 (1 review)
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5 years ago

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Aspen Dental - Lenoir City, TN

Aspen Dental - Lenoir City, TN

2.7(22 reviews)
0.2 mi

They are not up front with pricing and uninformed about what various dental plans they accept…read morecover. In addition they can take payments but are unable to help with billing questions in office. You have to call corporate about billing questions and the customer services reps work at home. The one I spoke with had a TV blaring and kids screaming in the background. Both my husband and my bills had mistakes in the hundreds of dollars which the rep immediately fixed. This experience leads me to believe the work at home situation is what led to the errors in the first place. In addition, I did not appreciate the person in the office repeatedly saying "your delinquent bill" in front of the entire waiting room. At one point she even told my husband, "I remember talking to you about your delinquent bill last time". That was over 6 months ago and we did not have an outstanding balance at that time. The care received is adequate, but not great. The dentists and hygienists have a high turnover rate so there is no continuity. Appointments get rescheduled and cancelled frequently without any notification. Prices are not as affordable as you would expect from a large corporation. Local, private dentists here are cheaper and provide better care.

Soooooooo.... I called Aspen Dental on Sunday to make an appointment for a tooth I broke on the…read moresame day. They said they can get me for an emergency visit on Tuesday at 3:15pm. Well, I show up to wait 45 minutes after my appointment time. (No, they weren't busy) I get taken back to X-Ray, that girl Stephanie was great! Loved her! She takes me back to the room and in walks some guy that doesn't say hi, hello, go F yourself... Nothing!!! He doesn't even introduce himself to me... Tirns out he was Dr. A. ‍He shoves his hands in my mouth and starts spitting off all this dentistry lingo. He asks me 1 question and then says okay, book it and leaves. Ummmmmmmm exfuckingcuse me?!?! $1,300 to get a crown... Over $300 to pull it. Ohhhhhhhh and the best part!!! I found a small bottle of LOCAL ANESTHESIC on the ground!! Like whaaaaat?!?! Picture available... LOL

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Aspen Dental - Lenoir City, TN
Aspen Dental - Lenoir City, TN
Aspen Dental - Lenoir City, TN

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Fort Loudoun Primary Care Walk-In Clinic

Fort Loudoun Primary Care Walk-In Clinic

1.9(9 reviews)
0.1 mi

Love Matt awesome but phone help is a joke told me three times to call provider which is who I…read morecalled then called me a lair refuse to refill prescription Dr said I need

you should be aware that they will not write you a doctors excuse for days you were sick prior to…read moreyour visit. Never in my life have I encountered this with a doctor's office. I do not go to the doctor as soon as I get sick. I usually wait at least a week because most of the time it's viral and the doctor won't do anything until it's been a week anyways. So that's what I did this time and I missed four days of work and they would not write me an excuse. They first claimed I ended up being sent to the er because I just needed fluids. I said that wasn't true and if they looked they'd be able to see that I had a strep test done and several prescriptions called in that was to treat hand foot and mouth and a secondary infection. I had lost 12 pounds in 12 days because I couldn't eat. I was very very sick so when I left to go to the ER, an excuse was not on my mind. Now that im better, I've tried calling back to get one and I was told I would've needed to discuss it with the doctor that day. I said if that was their policy they should make sure they ask every patient that comes in there if they need an excuse because I've never had to deal with this before . They said they put that responsibility back on the patient. I explained that a patient isn't going to be thinking about that when they are really that sick. The doctor looked back at my notes and said there was no way to verify I had hand foot and mouth. I was like no of course not there's no test for it but people still write excuses for it . She agreed to write it for two days prior to my visit. i was told it was all up to the provider and every provider is different. Then I get a call from an administrator saying their policy is to do the day of and days after and so they weren't going to write me an excuse at all now for the days I missed. So if you've been sick and have missed a few days of work or school, don't go to this office because they will not excuse you.

J Christopher Shaver, MD - sportsmed - Updated May 2026

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