Dr. MacKay and his amazing staff are always attentive, patient, and kind. It's refreshing to find…read morean orthopedic physician who remains genuinely committed to both his patients and their overall well-being--not just a single injury or condition. Dr. MacKay has a remarkable ability to communicate with a calm, reassuring voice and compassionate demeanor, making every visit a positive experience. I truly appreciate the exceptional care, professionalism, and genuine concern shown by him and his entire team. I highly recommend them!

If I could put no stars I would. Literally malpractice is all I can say about the surgery I had…read more Super unresponsive staff. The worst communication of any doctor's office I have ever been to. The patient is not a priority. Do not go to him; get a second opinion. He is a butcher.

What a breath of fresh air! I've seen another pain management doc in the area but their policies…read moreand lack of medical concerns made me worry about my health. Dr. Jones sat, listened, and asked questions in a no-rush manner which encouraged dialogue; great difference where I was threatened with mandatory pill counts even though I received no pills. Yes, they wanted me to drive 90 miles (each way) to show pills that I didn't have! Dr. Jones does a great job in detailing the issues, medications and getting relief. Can't give a stronger recommendation.

dr. mark n his team are absolutely positively the best hands down the whole cares n respects your…read moreneeds i have been with them for yrs n i'm not going anywhere

Dr Torres was very good at listening and explained exactly the results of the testing he gave me…read more The staff was friendly and let me know what to expect

If you have the ability to go to literally any other neurology office, do it. My husband had an MRI…read moreand was referred in December. We were told it would be a long wait so we waited, that's fine. We then got a text message confirmation 4 months later for an appointment in a few days, except we had never been contacted to set up an appointment. No phone calls. No texts. No emails. No snail mail. So we scrambled to shift our schedules to accommodate the appointment. Morning of, we arrive 30 minutes prior to the appointment to be told the doctor is actually out and they've been "calling" patients to reschedule and let them know. Unsurprisingly, we received no such call. So we took off work, drove 40 minutes, and paid for parking for what? Absolutely nothing. Now, I understand emergencies happen. That's fine. But a courtesy call just to say "hey maybe don't come here for absolutely no reason," would have been nice. They were able to call multiple times the day before to make sure we showed up early enough to the appointment. Would this have not been a good time to let us know not to come? And if they had just found out that morning, the first thing that should have been done was call the patients assigned to that doctor for the day. We were told we would get a call to reschedule. I seriously doubt that so what am I supposed to do, call them every day to make sure it gets rescheduled? I now have to call the morning of as well, if we ever actually get an appointment rescheduled, just to make sure that doctor is actually in. I just can't believe I have to treat a specialty medical center like a small child to ensure my husband gets care. If my husband has to have anything done, I will now feel like I have to check the work of the medical professionals we are supposed to be trusting. If they cannot handle something as simple as scheduling an appointment, how can I trust them with my husband's brain?

I have been a patient at Active Health Care for a very long time. The negative review I read were…read morea little shocking to me until I looked at the dates. Those reviews are from such a long time ago. Dr. Fox has one of the highest quality of employees. From Dr Fox, the office manager, the lab workers, my Nurse Practitioner, her assistant, and the front of the office. They are all top notch professionals, kind, caring, and compassionate. It is one of the only offices of the many I go to that do not treat you like a number on a file. They encourage me to take my time explaining my issues AND THEY LISTEN ! They treat me with kindness and respect ALWAYS. The entire office is very responsive to any and all my needs. Weather it is rescheduling an appointment or a new type of pain that has started, the employees at Active Healthcare go above and beyond to help me. I have seen them treat other patients and the "office culture" runs true throughout. Patients and their caregivers are treated with dignity and respect. I would Not recommend any office other than ACTIVE HEALTHCARE for weight loss, aging maintenance and Pain Management, etc.

First if all I wanted to say they are on Prosperity Road in Knoxville. I absolutely am so very…read morehappy I found my new Pain Management place. Dr Fox is very thorough and personable. I switched Pain Centers about 6 months ago and Dr Fox actually took the time to examine me and introduce himself. My last place never even looked at my back plus I never met the doctors only staff and PA. Rachael is a very good listener and takes the time to get to know you as a person. You never feel rushed and treated like an assembly line at a factory. She is very intelligent and very compassionate on what she does. Chelsea is also very nice and I enjoy going there every month. The staff are very professional (everyone is). As busy as they are they always smile and take good care of you. Teresa Mustaffa

I booked an appointment with only a few hours notice since I wasn't feeling too great for at least…read more3 days. Dr. Shahid arrived in time with all of his equipment. His bedside manner was easy going. He worked patiently to explain his process and the tests he was taking with friendly candor. I was able to have a flu test and strep test done right in comfort of my own home. I wasn't sure about house calls before. My experience with Dr. Shahid changed my mind for the better. Definitely go with Carington!

Exceptional is the best way I can describe Dr. Saleh Shahid M.D. and his practice Carington Health…read more Personalized service. No stress. I didn't feel rushed. Nice, long discussion about my health and then a thorough exam. With Dr. Shahid you can make quick appointments, texting, phone calls, e-mailing and more. Basically the way it should be. You should check out his practice at www.caringtonhealth.org.

I've had appointments for chronic issues and also been a work-in with a broken bone. The wait has…read morebeen brief, the Dr's and staff thorough and helpful. I would recommend them.

They tell me to show up at 9:30, got here at 9:20 to check in and be ready. 10:30 and nothing. When…read morefilling out their paperwork they ask tons of information they already know. It took me 30 minutes to fill out their paperwork of questions THEY have already asked. A few of them were "why are you coming in today" you literally just did surgery on my leg you know why I'm coming in. Horrible website to have to add medication too, ALL of which they prescribed. Horrible way to add pictures to their website for your insurance card and drivers license. Super laggy website, long wait times, not a place I'll be back to. I broke my leg on a Tuesday night, eventually Thursday afternoon they get me in to check me out. Tell me to come back Monday for surgery, call Monday they say yeah nevermind come by Thursday so we can look at it. Here it is Thursday and what a joke this place is

The ONLY spine and cervical physician that has ever helped me with my pain. The staff is great and…read moreeasily accessible to help in any way possible. Dr. Pinzon is honest and straightforward. I can't say enough positive things about him or the staff. Highly recommend checking USSS out.

I started seeing Dr.Pinzon back in Nov.2025,they have helped me so much & my mother also since we…read morehave a hour drive he sees us same time i was in so much pain i thought quality of life was over concedering from what other drs had drug it out & kept me so stressed out over bills that were ridiculous! Me & my mother both have spinal stenosis & all i can say is there amazing & the cost isn't a 1/4 of other dr offices (KOC) I'm just so thankful for Dr.P & Michelle (nurse,GM)