1. Mackay Gardens

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    Lake Alfred, FL

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    4016
    6166
    108028

    2 years ago

    Helpful 26
    Thanks 4
    Love this 22
    Oh no 0

    1 year ago

    Helpful 5
    Thanks 2
    Love this 4
    Oh no 0

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    The Garden Ballroom - This was the ice coffee for 75 people

    The Garden Ballroom

    (10 reviews)

    Great venue!! Great service!!…read moreGreat food!!! Great people!! Highly recommend!! Everting ran on time.

    1-Star Review…read more Absolutely horrible and upsetting experience. What was supposed to be a beautiful wedding day was cut short because the venue shut the wedding down, and we did not even get to stay for the entire event. One staff member in particular--the shorter woman working that day--had an extremely rude and hostile attitude toward our guests. Rather than communicating professionally or attempting to de-escalate the situation, she called the police and claimed that the bride had threatened her, which was not what we witnessed. She also accused us of planning to leave with open bottles when we were not even leaving the property. What made this especially disturbing was that our group is made up of proud immigrants and people of color. Having the police called on us in the middle of a wedding over accusations that we believed were untrue made everyone feel incredibly unsafe and unwelcome. Everyone in our group has proper legal status, but that did not erase the fear and discomfort created by suddenly having law enforcement brought into what should have been a celebration. Based on our experience, if you are anything other than white, I would be extremely cautious about booking this venue. I can only speak to what we personally experienced, but the way our group was treated left us feeling singled out, uncomfortable, and disrespected. We understand that venues have rules and staff have the right to enforce them. What we do not understand is why the situation needed to be handled with such hostility and escalated to the point of involving police and ultimately ending someone's wedding early. A wedding is something people spend months or even years planning and thousands of dollars celebrating. No bride, groom, family, or group of guests should have their night end this way. What should have been a beautiful memory instead became an upsetting experience that many of us will remember for all the wrong reasons.

    The Ritz - Stage

    The Ritz

    (4 reviews)

    We have now been here twice for concerts and have determined that we really like this venue and…read morehope to attend future upcoming concerts! Our first concert here had several early interruptions with a serious reverb blasting our heads. It took several tries (songs) to fix this problem and I am not sure if it is the venue's responsibilities or the band's sound folks; or it could have been one of the guitarist's guitars being whacky. After it was fixed the sound quality was great. Our second concert there were no issues like the first and the sound quality was great again. We liked the way the seating was set up and enjoyed sharing a table with the couples that were there. We may try different seating areas (closer tables, rails and rear stadium seating) in the future to see how those are. As for sight lines I can't perceive any seating location as poor. They sell alcoholic and non-alcoholic drinks here and the prices are very reasonable compared to other venues; and the lines moved quickly. Every employee/volunteer working the venue has been amicable and helpful. Parking in the FREE parking structure on the street directly behind the venue is another added bonus. What a great venue we have here in Winter Haven!

    Great place to see concerts. They got four stars because we…read moreordered tickets the last time and picked our seats and someone turned the numbers on the table and when it was brought to ushers attention she blew us off and said if there was a problem go to box office. The box office was awesome at correcting the issue by checking seating chart and checking other tables to see the people actually turned the numbers and that the numbers weren't wrong on all the table. So if you have any issues, go to the box office because the ushers don't care.

    Stefanni Events

    Stefanni Events

    (2 reviews)

    To Whom it may concern,…read more I am deeply disappointed on the venue that my wife and I rented out for our daughter's 15th birthday. We held the party on May 21, 2022, at your establishment, Stefanni Events. First and foremost, Yelitza, the lady taken care of us was completely unprofessional and rude. Yelitza, misspelled our daughters name when she gave it to the gentlemen doing the photo booth. The main doors for our guest to enter from broke off the hinges. Yelitza came out and at first tried to blame it on us. She quickly changed her tune when she arrived on scene and saw that no one at the party was capable of breaking the door. There was also a leak on the dance floor. My wife and I placed a garbage can underneath the leak. When Yelitza arrived, she removed the garbage can and the floor was wet. Making it a hazard for our guest and myself being a disabled veteran. It was a great inconvenience for our guest to move about the facilities due to the front entrance being closed off by her with no attempt to repair the door. Our quest had to use a side door that was slippery due to the rain. Yelitza has yet to respond to any of our emails, texts or phone calls. Yelitza treated us like we were below her and almost ruined our daughter's birthday. This place deserves less than a star, however 1 will do. -Victor Gomez

    Giving a 1 because I can't give a 0. Was in a event on may 21,2022 and the place had water liquids…read moredamages in 3 spots of the venue. It was a major inconvenience for the main entrance to be closed for the public. The host handle the situation correct and has multiplied time reached about to the person handling the booking. Her name was Yelitza but I don't recall the last name. The embarrassment she had to deal with was unnecessary and she deserves atleast an answer or a reply. The way the situation was handled was very immature. Thank you

    Mackay Gardens - venues - Updated October 2026

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