Steve was beyond helpful during our visit. I planned on just looking around, however he helped me…read morefind exactly what we wanted & more. We were able to get the order placed, that way it can arrive the day we are moving into our new home. Also, got the financing option to best fit what I was comfortable with affording. Thank you so much Steve! You took so much stress off of me and I am so glad that it is one less thing we have to worry about.

We shopped at several other mattresses stores and bought at Sleep Outfitters? Why? Mainly because…read moreof Steve who was so knowledgeable, calm, low pressure. AND he gave us the best deal. We bought a Tempurpedic and are extremely happy. So happy, I am looking to get another mattress from Steve very soon.

Ayo, if you're thinking of buying something from Mattress Firm then please come here first. Same…read moreprices as Mattress Firm but wayyyyyy higher quality. The mattress we bought at Mattress Firm is absolute garbage compared to the one we bought here and we dropped the same amount of cash both places. Do yourself a favor and try this place if you need a mattress.

I've used The Original Mattress Factory for my last four beds and they never disappoint! No pushy…read moresalesman but knowledgeable, friendly and professional. Buying and delivery is quick and easy.

We needed a new mattress so we checked out Sleep Outfitters online. We were intrigued with their…read moreprocess to identify the best mattress for our needs. We decided to go the Lennox store and we were impressed. Owen was our specialist and he was very attentive, knowledgeable and professional. What I really liked was his sincerity--he didn't try to upsell us and he threw in lots of freebies! Would highly recommend Sleep Outfitters Lennox!

I called Pat at the Lenox location and he was super helpful. He helped me a quick option for one…read moreweek delivery. I was happy with my service and would recommend! You even get $300 credit for sheets etc with purchase

Nice store with lots of selection, bedroom, living room, all kinds of stuff, and great value! The…read morestaff is super friendly and helpful. We walked in twice to check on the bedroom suite and couch, at the end, we didn't buy, but they are very welcoming and we will definitely come back for stuffs!

This store has a nice "discovery" aspect of it, with the different rooms and loft areas. Love the…read moresmell of the wood varnish too!

We were in the market for new box springs and mattresses. Our challenge was that the bed we were…read moreplacing them on was a 100-year-old brass bed with a full-size mattress. We wanted to move up to a queen-sized mattress. A standard queen was too long at 80 inches. The Mattress Factory offers a short queen mattress and box springs in two different lengths. We purchased the ideal mattress for our needs with a less tall box spring. The company made the set to our needs. The delivery was only two weeks. Delivery was flawless. We could not be more pleased with the outcome of our shopping at the Original Mattress Factory in Reynoldsburg,

We inherited an antique iron bed that was over 100 years old, and needed a mattress. We drove an…read morehour to the only place we ever use when purchasing a mattress, and were greeted as soon as we walked through the door. We were quickly led to three selections and made our decision very quickly. We were promised delivery a few days later. The delivery came on time and the delivery team quickly realized that both the mattress and box springs would make our bed too tall. A suggestion to remove the box spring and place a plywood board in its place was a great solution. I was given credit for the returned item before they left the house. I will always use The Original Mattress Factory whenever I need a new bed or mattress.

Highly recommend this place! It was wonderful to have a…read more private one on one appointment with the owner Ben. He spent lots of time with us and we felt fully informed about all the selections in the warehouse. He even gave us quiet time with soothing music to really relax! Delivery was flawless.

I had been putting off buying a new mattress for longer than I should have simply because I dreaded…read moredealing with mattress salesmen. I bought my previous mattress online 10 years ago because I didn't want to go to a store, it was cheap, and I needed it quickly. Huge mistake and non-refundable/returnable. I could feel the springs through it on day one, and I've just dealt with it ever since by putting foam toppers on top and trying to mask the problem. Fast forward to a few months ago when I was looking at yelp reviews for mattress places around town and stumbled upon CBUS Mattress. Everyone was leaving reviews saying "do not go anywhere else in Columbus for a mattress!" and I can see why now. Ben was absolutely amazing from day one. After making an appointment online (yes, it's appointment only and totally worth it because he spends an hour with you), I received a super nice text from him letting me know that I was welcome to hit him up with any questions prior to my appointment. The day of the appointment went very smoothly, and Ben is very welcoming and personable. He asked all the right questions to figure out the right mattress for me and my boyfriend and let us try various ones out before we committed. It was truly the best "salesman" experience I've ever had. And he even delivered it and took away my old mattress for free! This plush mattress we ended up purchasing is so comfortable. The first day or two was weird, only because I was so used to sleeping on a crappy foam topper, but now I'm getting some of the best sleep I've had in years. I cannot thank Ben enough, and I would recommend CBUS Mattress to anyone looking for better sleep and a great shopping experience!

This is a really hard thing to review, (mostly since i need them to still be in business in 25…read moreyears) the issue with Mack Mattress is, what is a Mack Mattress? It's not like a Serta or Sealy, you can say those and everyone knows what those brand names are.. The Mack mattress is a clone or knock-off, but that doesn't really do it any favors. The problem is "what is a Mack Mattress?" It's a mattress that is US made in the same series line as the name brand, but.. Made better, better materials, better stitching, better internals, better colors, better textures, it's all around a better product. Then also none of the stupid tariffs, since it's made here, so it's more affordable, and a better product, so to say it's a clone or knockoff, really doesn't do it justice.. If anything it's the same colors as other brands, but a much better product. My mattresses replaced a 30 year old sealy and a 10 year old "original mattress factory" mattress, which was hot garbage. That is the mattress, but.. It's not just the mattress.. The Good: Mattresses we purchased were both incredibly well made. They were comfortable, and they have decent financing if needed. The "not great": The warranty, while hopefully not needed, if you do need it, there's a restocking fee that is in some cases is the same cost as the mattress itself. The problem with a mattress is until you sleep on it, you really can't tell if it is the best mattress for you, so you can end up wanting to exchange it, but while they offer an exchange option, it's not as good as many other brand name mattress options. I suggest you bring a set of sheets at minimal the bottom sheet, so you can tell how actual comfortable it is.. Otherwise this is a drawback of Mack Mattress. Verdict: I will buy another and will recommend them to anyone who likes to sleep comfortably, including all family members. All things considered this was a great experience..

We had the best experience with Steven at Mack Mattress. Big purchases can be so nerve-wrecking,…read moreand he helped to make buying a new mattress so simple and straight forward. He knew all the right questions to ask, to figure out a best fit for both myself and my husband. Steven was also very knowledgeable in the technology inside the mattress, which gave us so much confidence in the product we were purchasing. We have had the BEST sleep on our new mattress & will be recommending this company to all of our friends in the future.

From the sales associate at the store to final delivery, customer service was impeccable. I never…read morefelt pressured. It was a great experience. I will shop there again if the need arises.

Everything went so smooth & delivery was fast. Everyone was…read morekind not pushy, and delivery was within 4 days.

The delivery people were very nice and they took the old mattress and box spring with them. I would…read morerecommend The Original Mattress Factory for your sleeping needs without paying for the middle man. Get the double sided mattress because other mattress manufacturers are only one sided. Great staff at The Original Mattress Factory with great value.

Great service, wide variety of options and no pressure to buy. It was great. Will tell everyone I…read moreknow.