The facilities and the services are great. You have everything to relax and to have treatment. But…read moremore important is, the staff are so kind. You really feel good! Sincere thanks. Yuko & Yüksel Çilingir

From the owner: Description : Le Spa Deep Nature Bruxelles : Un Spa Urbain, un monde à part…read more Au cœur de la capitale de l'Europe, face à la plus grande étendue d'eau de Bruxelles, le Spa Deep Nature se situe dans la Up Site Tour. Votre voyage commence par une immersion dans le hammam, sauna et douche sensorielle. Ensuite votre regard se portera sur notre piscine à débordement et jacuzzi où le décor résolument minéral et épuré vous donnera envie de vous abandonner face à une vue imprenable de la ville. Vivez l'expérience soin, déclinée en 4 salles individuelles et 1 double où vous pourrez vous ressourcez tout en douceur. Une expérience hors du commun...

From the owner: L'art du hammam qui transmet une tradition ancestrale a trouvé au Source d'Orient la valorisation…read mored'un savoir faire, d'un véritable art de recevoir et des produits du terroir authentiques appliqués aux soins de bien-être. Source d'Orient vous invite à découvrir les trésors insoupçonnés de l'Orient et à purifiez votre corps et votre esprit des impuretés de la vie quotidienne. ​ L'espace est étudié pour le confort et le plaisir des clients: une vaste salle de relaxation dans l'esprit de tout le lieu avec ses décors traditionnels et ses sofas de soie jaune où vous pouvez déguster thé à la menthe, fruits et pâtisseries. ​ Un hammam où les femmes , les hommes et les enfants peuvent alterner au cours de la journée selon les heures d'ouverture entre 10h et 21h. ​ Un salle de massage, un sauna, un salon de coiffure et un espace pédicure, manicure complètent une offre très attractive. De quoi s'installer pour un temps qui s'étire.

Great experience! Traveling and in town for short stay. Booked with minimal notice. Highly…read morerecommend based on massage and customer service

I am a business owner and I love pampering myself, so I go for a massage at least once a month. I…read morehave tried out dozens of different places worldwide and I can safely say that this is a great place to go and treat yourself. When it comes to massages price is no issue. I like cosy, clean and tastefully decorated spaces. There needs to be a warm, safe and luxurious feel to the place and I avoid clinical over the top contemporary modern style or places where the girls have these vulgar manicures - no offense. Spasiba is well located on Boulevard de Waterloo. There is plenty of parking outside, so no stress. On arrival you are given a thick cotton dressing gown and comfortable slippers. Then you go through the doors and enter a safe haven of calm. A waiting room lit by candle lights, with oriental sofa beds filled with cushions and curtains for privacy. A sauna and a hammam are also an option prior your massage. After using the spa facilities, relaxing and drinking a infused tea which is placed at your disposal on a table in the waiting room, you are called for your massage. By the time it is finished you can go back to the waiting room and relax, use the spa or take a shower and go home. Last time my massage was so relaxing that I slept for 2 hours straight after! I would give you the names of the masseurs I recommend but if I do that then I might not be able to get appointments for myself any more! I recommend this place and for you to discover!!

I love this place! I first came to try their yoga classes. They have this awesome offer where you…read morecan try 2 classes for 10 euros before you can decide if you want to subscribe. It was my first time ever trying yoga. It took one gentle yoga class with Emanuelle to convince me and there I was buying their 10 classes for 120 euros subscription. Maybe not the cheapest offer but the teacher, ambiance, spotless facilities, their amazing client service is worth every penny. Less Zara shopping this month I've also tried their back massage and it was fantastic. I look forward to different ones, even though they are a bit pricey. Last, they have all kind of events and special wellness days which all sound interesting. It's a place where you can really leave behind your worries and enjoy some time for yourself! A little treat from time to time is priceless

Thanks to a gift voucher from amazing friends i could offer myself a treat…read more i went to Serendip for a massage and was very happy of the result when you enter the shop the receptionist offers you a tea and installs you on a "in between" rooms to already start relaxing and leave the noisy city sounds behind you and start chilling little by little before your masseuse comes to pick you up for the massage Dim lighted rooms, warmed up nicely, candles and scents everywhere. what i loved the most once you facing down the ground, is watching the bowl with flowers and candles under you. very calming and beautiful to see - shower after the massage with the products you can find in the shop afterwards is great - super pricey to allow yourself to go back every week but worth doing it at least once in a while

Short and sweet review: all hits no misses, unless you consider not supplying free hair conditioner…read moreand body lotion a minus. The hotel was clean throughout. Front counter staffs were nice. Room was spacious (aka American hotel room size). Air conditioning blazed strong in hot summer. The food was expensive, but I didn't pay for it, so to my benefits, the breakfast buffet was to die for. I save the best for last: the location. It is literally 10 minutes or less walking distance from metro subway station, Grand Place, Les Galeries Royales Saint-Hurbert, water fountain, St Catherine dark tower, etc.. It is 3 minutes walk from a convenience store where I bought Evian bottled water (€0.75 each vs €3 at EXKi), 5 minutes walk from 3 supermarkets (AD Delhaize, Kam Yuen and 1 that is food only). There is a medi store and a shopping mall nearby should you need to grab a hair conditioner or a hand lotion. Well, Novotel didn't supply these; it only supplied shampoo, hand soap and shower gel.

The hotel lobby is very pretty and was probably the nicest part of the property. Unfortunately, the…read morerooms felt much older and weren't nearly as nice as the lobby. What bothered me most was the service. There were three people staying in our room, so when I arrived, I asked for three toothbrushes, a comb, and an extra pillow. The staff member questioned why I needed so many items, which I found very strange. If three guests are staying in the room, of course we may need three toothbrushes. He only gave me one comb, and at that point I didn't even feel comfortable asking for anything else. I also asked about conditioner and was told that it was only provided to guests who booked suites or higher room categories. The whole experience made the hotel feel unnecessarily stingy with basic amenities. The positives were the location, which is very convenient, and the easily accessible water refill stations on each floor and in the lobby. However, there are several other hotels right next door, so I would rather stay at one of those next time. I personally wouldn't return.

I've been to many wellness resorts but this place is exceptional, I keep coming back :)…read moreIt's huge: there is a swimsuit or nude area and they are different, I sometimes do them both. Rain showers, panoramic sauna, water tunnels, swimming pools in and outside, salt water bath with underwater music where you can drift away... They are still expanding, now there is a jacuzzi outside too. The restaurant is fantastic, I've tried almost everything from the menu and it's all delicious. Tasty big fries! A large choice of healthy and more special drinks. Water with fresh mint, lemon or orange is included in the price. I often take a package, the lobster package is my favourite, very reasonably priced... Or a combi ticket wellness/fitness, check their website for prices and reservations. From time to time they are on Groupon and do -50% actions on the entrance prices (on the site) . The fitness is spacious and always almost empty when I go there in daytime, so it's more relaxing than those places in the city stuffed with sweatty people. I usually stay about five hours and in that case I cannot do everything, so if you really want to do everything you should count a whole day... They do treatments and massages as well, haven't tried them yet.

Hugely disappointed for my 50th birthday due to the lack of empathy and customer service…read more On 21/12/21 I get a voucher from WW to use it as a present for my birthday that day. At least this is what I thought was the intention, because you only celebrate half a century once! When they arrive, they casually say that this does not apply DURING the school holidays. My children and those of my partner who was with me have their last exams today and as a result the Christmas holidays will not start until 27/12/21! Not possible, WW was completely full and the voucher could not be used, strange because I could still book and reserve?! In previous years this was never a problem ON MY BIRTHDAY. It is a pity that no more effort could be made here towards the customer and please do not give a voucher on someone's birthday if it is not possible to use it. I don't see the point in it and with a little empathy, smile and customer care this would have been a nice experience. Unfortunately, the empathy and open-mindedness were lacking. No problem paying this afternoon, but don't use the gift voucher next time and respect the holiday periods. Sometimes a little kindness and out of the box thinking is worth a lot more! 1 customer more or less doesn't make a difference, but it certainly does for me!

Amazing spa.. great service ... I got a rejuvenating massage and a scalp massage. Good price tolread more

From the owner: Where nature and magic come together to create beauty, style and well-being.read more

Went with a friend who had a Groupon to visit (with the Groupon deal, not expensive, otherwise this…read moreplace can be a bit pricey). Located in Tour&Taxis, nicely decorated and relaxing feel--although this is my first Hammam, it had a more authentic feel according to what others told me traditional Hammams are like. Women and men have strictly separate visits/times (as this place is mostly frequented by Middle Eastern women/men) so it makes for a more comfortable atmosphere being around women. People tend to go in groups, whether with friends or family members. You are able to go nude or wear a swimsuit. Towels, slippers and bath robe are provided/included in the price. Must speak French, very little/no knowledge of English or Dutch (some, those doing the gommage don't speak much French either) but this is not a problem as you are there to enjoy yourself and have little interaction with those working there. I would definitely recommend the gommage, which is a sticky scrub you put on your body and exfoliating glove is needed too. After you put the sticky scrub all over your body you are basically scrubbed to death with your glove by a woman, which removes all your dead skin (disgusting to see all the dead skin you have on your body!). It hurts a bit when being done, but my skin felt so nice after! Sauna and hot room are also in the spa. I enjoyed having the sauna offered as a dry, hot place after being in the wet rooms most of the time. I would also recommend having a pot of sweet Morrocan tea afterwards as there is a nice area where you can sit (and eat too) to enjoy your drink, which consists mostly of soft couches. One criticism: in my experience the customer service wasn't that great as they forgot to give us the towels, robe, slippers so we were waiting around for them to be taken to us, when in the end, we went back to the front desk to get them. Also, after paying for my glove and gommage scrub, they forgot to provide this to me as well. This was a bit annoying but in the end not a problem or anything that ruined the experience. Would recommend as a half-day, day getaway in Brussels!

First, I must acknowledge the welcoming friendliness of the Front Desk Staff. Truly, entering the…read moreestablishment could not be a more pleasant experience. But, it you are seeking a deep tissue massage; this is not the place. I asked for their strongest person, as I am a big man with musculature and wanted to be worked, deep. Made an appointment for a 90 minute massage for the following day. I was assigned to kinesiologist Sara who, while certainly knowledgeable, is simply too small and not strong enough to dig deeply into the body. She found and worked on some trouble spots and did that well; but the overall massage went barely below the skin. It was pleasant, but eminently unsatisfying. I think this is more a women's place and that men are "extra." I saw many women there, many in hijab, giving me the post-impression that it is more a luxury spa than a place for active massage. Worth a try, a tad expensive, relaxing if that is what is sought.

From the owner: Spa, massages et soinsread more