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MacDonald Shell

2.3 (3 reviews)

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4 months ago

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Circle K

Circle K

(4 reviews)

$$

On November 12th I bought turkey cheddar sliders. The bottoms were soggy. When I called customer…read moreservice I was told that they couldn't do anything unless I was a member of their rewards program. I signed up. They told me that I would get five $0.25 off offers in the app. Gas offers for food that wasn't up to par isn't a good match. But it would've been something. However I didn't get the offers. This was my second bad experience at this circle k. On November 4th I was trying to purchase gas and the pump turned off shortly after 4 gallons. I called the attendant out. She said I just needed to try again. This time it turned off just before 4 gallons. She advised moving to another pump. Also she said that she was putting a bag on the handle. The new pump wouldn't accept the card, probably because I'd used so much. As I was leaving i noticed that she hadn't put the out of order bag on the pump. Also this location almost never issues receipts at the pump. When I have the baby, I have to take a picture.

I didn't go inside so I can't tell you about that, but I saw employees, a lit open sign, and bright…read morelights so I would safely assume they were open. I came here down the road from the Shell gas station because I thought they were open at night since they had their overhead lights on. See my review about them and frustration I had with them. Thank goodness Circle K was open with their overhead bright lights and working gas pumps. Thank you Circle K for being open during the night. (I'm driving cross country.)

Circle K

Circle K

(1 review)

Just moved back to the area and stopped in for the first time in a few years…read more For the most part, it's your typical convenience store. Usual fare (limited food items due to COVID), good selection of snack foods, polar pops, coffee, ample beer & liquor all with good prices. You know the place - it's a Circle K. This used to be my favorite of the Circle K chain. It used to have a very friendly atmosphere, very clean, bright, and very comfortable. The cashiers were amazing (props to Lauren, Tammy, Donnie & Chelsea - sadly no longer there)! Always (seemed) happy to see you, truly treated us all well. The manager (I forgot his name ) seemed to care about not only his store, but his employees and customers too. All in all, it seemed like a great group who really enjoyed their jobs. Sadly, I do realize these are mostly minimum wage jobs, and I don't expect people to be there for ever. But something's changed, I'm not sure if it's the people or something else. The few times I've been here since coming home there's always a line, and usually only one person working (at 7 on a Friday night!). It's more cluttered than it used to be, they no longer have Shell brand fuel, the store & parking lot have almost a "dirty" feel to them, and worst it no longer has the welcoming atmosphere it once had. They only seem to want to get you in and out - yes that is their job, but the personal touches make the experience. Both the new manager (red headed lady) and the employees seem to be annoyed every time someone comes in the door. The other day I stopped by coming into town, and the manager and cashier were openly talking (and not in a flattering way) about another employee. Then, coming back thru on the way home stopped for cigarettes and the employee was bad mouthing the manager to a customer, then she proceeded to make fun of the customer with the other employee after he left. Yes, all this in front of other customers, too! Like I said, it's a decent Circle K. I hope they get back on the customer service hospitality wagon because honestly, we can get our fountain sodas and Newports somewhere else unless they give us a reason to come back.

MacDonald Shell - servicestations - Updated May 2026

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