Infested with roaches. Horrible experience for a first time apartment. Had to break lease as we…read morenotified the office and they honestly could have cared less. Julia said they sent in exterminator to help but problem persisted. Decided to break lease and Gabrielle said she was never notified from Julia about the bug problem. Uhm, multiple people have had this issue so Im doubtful nobody knew about it. Out 10k+ after breaking lease as I refuse to live in a health hazard. Even with the problem being on their end had to pay 2 month rent fee to break lease and put in 60 day notice. Another 4 months rent out the window. Had to throw away a new couch, kitchen gadgets and tv/tv stand to avoid bringing problem with me. Breaking the lease should have been simple but no, poor communication on their end. Stay away at all cost.

Parking terrible, hallways smell like weed, even cigarettes if a neighbor smokes it comes right…read morethough , dog bark constantly, really loud complex,seems like they approve anyone , i felt like only certain people actually go to work that live there,I even saw people shootin dice in hallway, wish they would do something with the lot , put more parking or basketball courts up or something

AVOID AT ALL COST. NOT WORTH THE MONEY…read more Pros: we got lucky we had a cool neighbor CONS: -Mouses in the winter time roamed our apartment and we had to ask the landlord to get an exterminator for us 3 times but they just placed mousetraps for us. -Huge crickets got in to the apartment somehow and hid in closet -The rehabilitation center in the other side of the apartment can see us through our bathroom window. No privacy while showering unless we put up curtains but when we did, our ceiling became super moldy since not that much air circulation. (We opened the tiny window & it still didn't help.) -THIN WALLS. We could hear everything our neighbor was doing and saying. - The thermostat barely ever worked correctly because of the old wiring in the unit we stayed in. - We mailed a letter to move out three months prior after our first year staying there & the landlord office people told us they never received it& automatically renewed our lease without us knowing. Three days before our move out, they told us they never got anything from us& we were stuck there for another year. We were SUPER unhappy. -I got blocked in by neighbors because not that much parking available and I had work at 6am the next day. Not fun knocking on doors asking whose car it is that needs to be moved. -You're near a hospital if you live here so you will hear sirens from the ambulance constantly. -Neighbor kids running and screaming in the parking lot, throwing balls. -Only 1 parking space per apartment unit and there were guest parking but it was usually full from people's second cars that they owned. -Dumpster is alllll the way behind the building. Kind of far walk depending on the unit you're staying in -Laundry $1.50 +Dryer is $1.50. Usually taken up by other neighbors. Tuesday's are good days to do laundry though. - neighbor kids broke my car window with their ball - neighbor kids playing "wall ball" hitting their ball against our apartment and can hear it from the windows. Had to tell them to stop multiple times. Overall 1/5 Do not stay. Not worth your money. If you want to spend $1275+ for a two bedroom, I recommend checking out Village at the Fox Point in Wilmington. It's about 15 minutes away from this place &It's much nicer for what you get! Plus they offer townhomes WITH washer and dryer in unit for the same prices. If you rent this place, good luck! DO YOUR RESEARCH! They have other properties as well but not sure if it is good.

5 stars all the way! I honestly nothing but great things to say about Hearthfire Holdings / Sergio…read moreand Corinn. They were our first Philly apartment and I'm so thankful we found them, it was a wonderful experience. Our unit was well built and beautifully finished! I loved how Sergio and Corinn were quick to respond when we reached out. In addition to that, they are very understanding when it comes to any issues that arise. We were treated fairly and would recommend them to anyone looking for a place in the Philly area. Marissa and I will miss working with you, thanks for taking care of us for 3 years!

Nothing but great things to say about this company and Sergio and Corinn. Class act all the way…read morethrough. Sergio and Corinn are friendly, knowledgable, professional and the easiest people I have ever dealt with in this capacity. No matter the issue or question I had, they would respond almost immediately, and work with me, even on a Sunday evening. The apartment I rented was finished the day before I moved in, so there was no issues on the cleanliness or state of the apartment. Sergio and Corinn were in touch with me throughout the move-in and I appreciated that immensely. They also kept in touch throughout the year to check in and keep us updated for the weather conditions and such. They truly put together a clean and welcoming apartment and it was clear to me they truly wanted to make those of us who rented from them welcome. I felt bad about leaving the apartment as I knew I would miss having such a good company to work with. If you want top quality service and professionalism, take a look at Hearthfire Holdings. You can't go wrong here.

DO NOT LIVE HERE IF YOU VALUE YOUR HEALTH! Management is…read moreunreliable and full of liars. My bathroom has been leaking 500+ gallons of hot water daily for 2 years and management has refused repairs for that long. The hot steam has caused black mold to grow, they do not care. Paint is chipping, the wood is warping. They do not care. This is just 1 story of countless that are the exact same. They do not care about the conditions of your apartment, they will not repair a thing. Lower management will send emails to you full of lies so that the higher management believes they are doing their job. Instead, they are making tiktoks in the leasing office.

I can not say enough good things about my time at Ridley Station Apartments. I wish I had never…read moreleft. They are clean and prompt with any issues, which I never had any of. Rent is reasonable for the area and having a small dog at the time, they charged less than any other complex. I am hoping to rent again with them in the future.

I'm a little confused about the negative reviews. I've been…read moreliving here since 2016 and I can say I don't have one complaint. Of course nothing is perfect. No bugs .. maybe a spider.. but, that's expected in any apartment or a house. All my neighbors are great ! The staff is extremely responsive to any questions I might have.

I'm a current tenant at Presidential square Apartments, and the negative reviews about the office…read morestaff is bogus! Everyone that works in the office is very nice and has been since I've been renting here for the last 10 years. I never had an issue with maintenance either, they always repond promptly . Personally I love it here , and that's what made me want to stay with Presidential Square this long

First, the sanitation on the property is unacceptable. Trash is scattered throughout the back walk…read moreareas, which has exacerbated a rat problem near the dumpsters. This is a significant health and safety hazard that requires immediate attention. I have attached photos and videos documenting these issues. Additionally, there are ongoing noise disturbances. Residents there scream at extreme volumes multiple times a week along the walkways and corners of the building. Although the police were called twice, the situation was not de-escalated. The responding officers acted unprofessionally, shouting at health staff and nearby residents rather than resolving the disturbance. As a result, I feel unsafe and unable to open my windows or use the outside space. Given that these security, sanitation, and noise issues are recurring. Avoid this place.

Never quite here. Cars are being detailed in the parking lot. Neighbors argue all night long…read more Ignorance with their car radio as loud as possible outside the bedroom window. Basketball bouncing through the laundry room. Phone conversations nobody else wants to hear

I have been having issues with my HVAC for 2 weeks now , they inserted a Home Depot 5000 BTU unit…read morein the thru the wall safety caging to no avail , it is not sufficient to cool the areas needed . The rooms are constantly 82 + degrees , in this heat wave this is unbearable and quickly becoming a health concern . Numerous and multiple requests for service and help have been made . MAINTENANCE refused to come on site Saturday after an emergency call was placed to the answerig service . After a few hours elapsed another call was placed and the answering service informed me that MAINTENANCE WOULD NOT COME out to address the issue and to follow up on Monday , the service refused to reach out to the management team . P.S. you don't even deserve a star

I wish I could give this apartment complex zero stars. I visited the complex during late September…read moreof 2008, and I was disgusted by what I saw. I found the grounds to be disturbingly unclean. When I spoke by phone to the management about this, I found abject rudeness to the point of downright nastiness. Finally, I informed management that I would drag the story about the conditions at this complex all over the media. A woman responded by saying "you can drag this up your a$$," and hung up on me.