Customer service was superb from the moment my mom and I entered Star Nails Plus 5. They helped us…read morecheck in, showed us to our seats, and offered us refreshing beverages. I asked for a manicure and pedicure. They performed my services simultaneously and I truly enjoyed such a relaxing experience. My only feedback would be to do better at cutting cuticles.

You know what I hate talking about other peoples work. I've been to This place once before and I…read morehad a good experience. I came today and it wasn't too busy so I didn't have to wait long. I will say that the front staff are always so welcoming and sweet. My issue started AFTER sitting down. I was getting my hands done and a pedicure. I will say the lady who did my toes was super sweet and nice. She did a good job too but the only thing was i wish she went a little more on cleaning under the nails. But overall she was great. Now let's talk about the young woman who did my hands. From the beginning she just looked upset or bored. Some can even say she looked like she didn't want to be there at all. I know her name but I'm not going to blast her because she could be a good nail tech and was having a bad day. Or she could still be a new etc. overall I'm not going to call her out. Anyways, I told her I wanted French tips and wanted the shape squared/oval. She said she could do that. That was the only time she spoke to me. Honestly that doesn't bother me. Because sometimes you don't want to have small talk. Anywho, she finished the shape and I didn't like it. I told Her but she didn't fix it. And I was "trusting the process". Then she started painting the French tips and she asked if I liked it. I said no that's not the way I liked them which I then showed her again. She then got an attitude about it. She "fixed it" but it still wasn't the way I liked. The French tips went across with little to no curve and if you look at the nails it looks a little wonky. Then when she went to cure the nail polish she started getting mad at the AGAIN because my thumb "wasn't cured". Note I was getting both hands and feet down and she had her lamp on my lap and was angled all weird. Well she's like "you need to make sure to put your fingers right ". I'm like You're the one who positioned my hands. Whatever. Overall once she was done she didn't speak to me. Didn't ask if I liked it and walked away. Didn't say goodbye. Then when I was trying to pay for the service, she sat down behind me while I paid and watched me. So I just didn't feel like arguing with her so I paid. Let unhappy and I'll just find a way to fix them at home because they're not what I wanted. The other staff looked friendly though. The place looked clean and welcoming. But in still indecisive if I'll come back. For the price I paid I felt it was so much for no good results.

I had been searching for so long for a nail salon that truly delivers beautiful dip nails and a…read moregreat pedicure--and I finally found it. From the moment I walk in, I feel genuinely welcomed and cared for, not rushed in and out like just another appointment on the schedule. The salon is always spotless, calm, and relaxing--exactly the kind of environment you want when you're taking time for yourself. Every technician I've worked with has been professional, attentive, and respectful, making sure I'm happy with every detail before I leave. This place feels like self-care done right: quality work, thoughtful service, and a peaceful atmosphere. I'm so grateful to have found a salon where I can relax, feel valued, and leave with nails I absolutely love. Highly recommend to anyone looking for a consistently wonderful experience.

Fong did my gel Milk and Honey pedicure and did a WONDERFUL leg massage with it. I have gotten tons…read moreof pedicures in my life, but I haven't had many prompt me immediately to leave a review. The pedicure was great and the gel looked nice too. I will be back for her!

Very calm and peaceful salon. Love how my nails look! They did a wonderful job and were very…read moreprofessional and friendly. Definitely coming back

They were really nice, took there time and did an amazing job on my nails I will definitely be…read moreback!

Got my nails done yesterday. Lady walked in and tech left to go talk to her about her rent being…read morelate. They talked for a good 5-10 minutes. She was in a different mood and did a bad job and kept burning my nail with the file. (She always does good) Noticed 2 were not completed. Went today to get it redone and tech made me bleed and literally said "ok" and left to the back so she wouldn't have to deal with me saying anything about her cutting me. I was also charged for a "shape" and I did not request a special shape. I paid cash so got a "15%" discount but they always round up as well. Original $45 for short dip nails with "15%" off and charged me $39. I don't mind the .75 but they did it every single time. I always tip as well and this is not great customer service. This salon is never really busy and it really shows why. The manager/owner does not care about customer care.

I walked in around 5pm on Saturday with family to get manicures and to my surprise we were all…read moreseated right away. I was offered a drink and then the gentleman who sits next to the sink, (who's name I unfortunately forget), starting working right away. I got my nails dipped in Fruit Punch. I am very satisfied and will be back soon! PRICE: $40

I get treated so well at Paradise Nails with a manicure and pedicure. They ask and listen to what I…read morewant. And if I need advice, they always have great ideas. Definitely a paradise for me.

Waited one hour. Floors were dirty and place is not as nice as it used to be. Set of nails did not…read morelast longer than a few weeks.

The customer service is wonderful and they do such a wonderful job. I can honestly say I feel like…read moreit's a treat to come here and would Recommend to anybody. It has a clean and homey vibe but so aesthetically, nice and welcoming. The best nail salon I've ever been to. The wall decor is so beautiful lol I can't help but notice it. I love this place !

I wanted to update my review since I stopped going here as I found the results to be inconsistent…read more I got some great manicures and pedicures and some pretty lousy ones. Price was too high for very inconsistent service.

BOOK WITH MELANY ! Shes a young entrepreneur who i…read morewholeheartedly believe in! She truly is amazing at what she does! Every since i newly moved out here from California shes been the only one to cut and style my hair and im sooooooo happy to have found her! I had box dye in my hair from earlier this year and she still was able to completely change my look and im so thankful! I was quoted about $210 for the balayage and only came out to paying $230! Definitely see her for your hair color needs. She works thoroughly and ensures the best ! The vibe is chill and relaxed in the salon

This review is regarding 1 specific stylist and MY personal experience!…read more The stylist is Sara! So this stylist is very unprofessional and she did me wrong! watch the videos it explains everything! Also she charged me $30 to "trim" my hair! Which she even admits! She did not cut my hair or thin it! The "lightening" she did are the 2 random stripes on the one side of my head! She made ME feel guilty for not liking my hair! I said "here is the inspiration pic but I want highlights as well!" that's what I think she was trying to do with the 2 random stripes on 1 side of my head (idfk).... she took pictures after she curled my hair (which it looked good curled when it looked blended)... but straight it looked like ! She had an apt set with my 8 yo daughter for today and she cancelled on me yesterday at 4pm in the afternoon when my apt was at 8am! Literally what professional does that? She had all week to cancel if she wanted! She also got her whole salon involved (except her manager Tracy) they completely left her out of the convo even though Sara had her fix my hair(and didn't fully compensate her the amount she told me she was going to) but that's besides the point! This is my experience! She is unprofessional! She will rip you off! She does not apologize because "her work is amazing" as she put it! Anyways save yourself the hassle and go to someone who actually cares if you like your hair and if you don't they will fix what you don't like without throwing a fit like a toddler! Also cancelling on a little girl a few hours before her appointment?!? Like who does that? #unprofessional Would you pay $165 for this? I was quoted $120!! Didn't cut or thin my hair! And still charged me for it! Awful! Tracy is wonderful! Go to her!

I work 50 - 60 hours each week. I treat my clients with respect and always remember that they…read morechoose to use me and that they can choose NOT to use me. I work hard. So, when I decide to go to a hair appointment, I am going with certain expectations in mind. I expect quality service on my hair and I expect a courteous atmosphere where I can relax and enjoy the experience of paying someone to do something for ME. I have gone to Northgate several times and have gotten adequate if not spectacular hair colors but the prices are good... so I've been accepting; however, the last time I was there... I was talked to very rudely by the male owner. I just can't seem to get over it. My daughter called me just as I sat in the chair. She was telling me hello and I was in the process of telling her I could not talk (no joke... not on phone for more than 30 seconds) when the owner told me, quite loudly, to "... you need to put that up...". I did put it up. I sat quietly and listen to him loudly talk to various people about a trip he had taken... and I paid for my hair, leaving my stylist a tip and I left. I will not return. My daughter was in labor. I didn't find out till after I got out of the salon because I abruptly cut her off when I was scolded. I was NOT speaking loudly nor was I intending to continue to speak with her... but, really... I have the right to speak quietly on the phone. Perhaps I would be rude but I would be a rude CUSTOMER. I don't feel that I was rude, but I own that speaking on a phone in public can be viewed as such - but so is the way he spoke to me. He could have spoken to me in a decent tone... he could have given me a moment... he could have done a lot of things besides using the tone of voice that he did use. I will spend my money elsewhere.

Sydney at Northgate did an amazing job dying my hair and cutting it! I have super straight hair and…read morebelieve it or not it's actually hard to get a good style and cut. Sydney gave me the best cut I've had in a long time! I wanted to get my hair dyed with blues and purple she did it exactly how I asked her to do it! It's Refreshing to go to a new hairstylist and have them listen to exactly what you're asking for an accomplish it! THANK YOU! I found a new hair home!!

Came for American dip nails. Had to tell her 3 times American, so I verified the price. The had to…read morediscuss the price then finally said $50. More than my dil said they charged her. I dtated, nevermind that they seemed to have issues and the man laughed. They are rude. I walked out! Should be 0 stars!

I came in to get a pedicure and nails done. However after my pedicure I sit around as others are…read moregetting their nails done that came in after me. I've been here 2 hours to just pay for mine and my daughters pedicures and no nails done. I would have given a nice tip had they taken care of me like they were suppose to. I will not be back!!!!

Everyone in the salon does superb pedicures. Tammy has always been my go-to nail tech & since she…read moremoved locations, the drive is absolutely worth it! She specializes in long nails, designs, and callous removal pedicures . David is known as the doctor that worked on people with medication, blood thinners, and diabetes. Lastly, Tina and Annie are great with everything from pedi, nails to waxing. Definitely a serene experience & I am safe to say, I am a forever client.

It was a very nice place but the girl who did my pedicure raked the nail file across my skin and it…read morewas very painful. She also gave me a crappy less than a min leg massage. She also grabbed both my legs and squeezed them together to put a towel around them and I have hip problems and can't pull my leg like that and she caused a shooting pain to go down my leg. I wish they would ask before forcing your legs like that. I'm 50 years old and have been getting pedicures all my life and this was the worst one and I never had anyone pull my legs together like that. I'm also a heavier set person and we just don't bend like that. I won't be back.