I've been a loyal MAC customer since I was 14 years old and I am now 21. This by far is one of the worst stores I have visited. The staff here seriously needs an attitude adjustment. Every time I visit this make-up counter, no one offers any help even though I plan to purchase products. I would literally just stand there waiting for an artist to assist me and they would pretend I'm not there and continue to sort what ever they're doing even though they're not helping any other customers. If you can, make the trip to the states because all the Mac stores/counters I have visited in the Metro Detroit area have had super friendly staff. Or consider purchasing online. What are you people thinking? Don't you earn commission off selling cosmetics? Learn to be friendly to everyone and don't discriminate others because of their looks. It is imperative to build a positive customer relationship and this establishment will not be able to offer this to all customers because of their stuck-up staff!!! This is only a MAC make-up counter within the Bay department store, so you will not find any PRO products and the selection is limited to the essentials. Wouldn't shop here again, however, this is the only MAC counter in the Windsor region. read more