In the 20 years we have lived in Anderson South Carolina. We have purchased more than $11,000 worth…read moreof furniture from High Point. And have always been satisfied with the quality, and customer service. up to now. Others we have worked with have always been, what we call 'southern ladies'. However when we recently purchased a $2000 recliner, which showed signs of defect in only days. I was accused by the manager of that store of using heating pads or some other device that stretched the leather. Questioning my integrity her saying "that's how how that happens. And it wasn't like that when it left" Of course it wasn't. I would never had bought it! I have never dealt with someone so aggressively vicious towards a customer. I thought I was in Walmart. Not the store. Just some of the people. The furniture is fantastic. As are the vast selection's of furniture. Finer than anything you can find in Anderson The workers in the store have always been wonderful. I Imagine this new 'type' manager was put in place, because of the theft from the last manager. However, this one has no social skills! Or understanding of the english language. Causing her to leash out against me when I said" "Madam, please. I did not use a heating pad" Sadly she only understood that word to mean she ran a brothel ? Which caused her to go ballistic on me. Where I had to hang up. Or react as a person I wish not to be. I then sent a text trying to explain my use of the word 'madam' as I was taught. Maybe I'm just too old (82). Or raised in a different world. We were taught It Is a respectful word signifying a woman with authority. As in "Madam Speaker of the house" She has never apologized. For her misunderstanding, even after I cut and pasted the definition. "Madam" (pronounced /mædm/) is a formal, polite term of address for a woman, often implying high social status, authority, or respect (e.g., "Madam President"). Originating in the 13th century from the French ma dame ("my lady"), it historically denoted a mistress of a household. Synonyms include dame, gentlewoman, and lady. " There were NO brothels where I grew up nor any use of that word meaning other than respect to a lady. As a successful retired business man. I would suggest that 'higher management', speak with their other employees. To see if this is a isolated case. Or just a bad hair day for her. We have now lost our favorite furniture store. As long as she remains management or until I receive a formal apology. We will not walk into that store again. It truly is our loss. However I will not expose my wife or myself to that type of treatment from a sales person. As for those 'ladies' who work there. We thank you for your kindness in trying to help. As I have said. Those that have been there for are the epitome of a southern lady. Thank you

I finally made it in after wanting to check out the place for a while. I was warmly greeted as I…read morecame in and was told to let them know if I was looking for anything specific or had any questions. I liked that each person told me their name and asked me to let them know if I needed help. The place is massive. Much bigger than I expected. They said they get a truck full of furniture weekly so the stock is always changing. The nice thing is that most of the stock is available right away. Yet they do have some things that you can special order with the fabric of your choosing. Most of the furniture seemed to be mid grade in quality. Nothing junky but I don't think I saw a bunch of high end products. The prices seemed fair. I liked how they had furniture arranged into seating areas. Makes it easy to see how things would look pulled together. I was looking for something very specific that I did not find that day but I will definitely be back again. Especially since you probably see a totally different store every time you go in.

Completely trustworthy, many times you don't feel you can trust people. The prices were great and…read moresome awesome finds.

Wow! What a place! They had so much in stock unlike every other place out there. The customer…read moreservice was outstanding. What a please to shop here. They also match the lowest price out there! I highly recommend this place.

Great staff that is definitely customer first. The delivery went great - Corey took great care…read morewith delivering a washer and dryer upstairs with tight corners in our new house. Prices were great as well. So far, we are very happy with their service.

Went in to inquire about step stools to g beside our new mahogany Rice Bed and got nothing but…read moreexcuses as to shy she didn't even want to help me. "the owner does the quotes", "We would have to special order it", "We don't have any on the floor to show you"... All I wanted to was to know about how much I should expect to pay, adn couldn't even get her to look them up to even give me a guess... Walked out and will not be back!

I purchased several items and the customer service is outstanding. Delivery was exactly when…read morestated and the staff are always very helpful.

Most furniture stores attack you the minute you walk in the door. Hampton was helpful, but not…read moresmothering. They were friendly, answered my questions, gave me straight up pricing when I requested it, and didn't give me grief when I said I had to go home and measure my space. Josh was great to work with and I'm sure my delivery experience will be equally as pleasant as my sales experience.

While sales person was very nice, experience has been a NIGHTMARE. The movers came in and were not…read moreprepared or trained on how to get a piece of furniture safely up an L shaped staircase. They tore up my walls and the furniture. To the stores credit, the manager quickly had the furniture that had been destroyed by their movers replaced and called a handyman. Unfortunately, after three weeks and multiple visits, he was still unable to repair the damage. I requested my own contractor and the owner got involved. Horrible woman. Didn't apologize for the mess her store made of my home but yelled at me that she had to interrupt her dinner to call me. I'd been told (by her) she would call that day and when I called at nearly 6pm was told she'd left. I asked that they get her a message that I'd like a call before 9 at her convenience but I needed a call. She was angry that she chose to interrupt her own dinner to call me and that I didn't want to use anyone else she chose. Then, the last part of my order came in and it is not as represented in the store. Instead of honoring the stores reputation and taking it back, she called me someone of poor character that can't be pleased. So, to recap, I have given them more than three weeks of time, taken off work early multiple times, allowed her to send in her handyman and her contractor to review the handyman work, insisted that I use someone I chose to complete the work which she didn't want to do, and asked for a refund for a mattress that was not the same quality as the one I saw in the store. For this, she calls, screams at me, refuses a refund, and tells me to stay out of her store. She didn't have to worry - I never plan to go in again. I'm in tears and she doesn't care. All she cares about is that she chose to step away for 20 minutes from a weekly dinner. She ridiculed my concerns saying it was "just a wall" and "just a mattress". Stay far away.

Excellent people! We had spoken to several other realtors to find the right home for us, glad we…read morefound Thomas and Crain, in no time at all we found our forever home and at the best cost!! They are very helpful and informative, know exactly what they are talking about! Don't look anywhere else, use them!

Great customer service! Convenient location and willing to come meet you wherever you are. They are…read morethe nicest and most helpful people you'll find! Look no further! They're the best!

It's not often you come across a business that's such a pleasure to deal with, but this one really…read morestands out. We're new to Anderson and so happy we stopped in. From start to finish, Genny was kind, helpful, and truly cared about making sure we were happy with our carpet purchase. She made the entire process easy and stress-free. Great customer service and quality product. The installers were professional and efficient. Next project will be our wood floors and we definitely will be back. We couldn't be more pleased!

The fact that MICHAEL came here and said ONE thing to me and ANOTHER to my rent company don't sit…read moreright with me at all. I DO NOT APPRECIATE MICHAEL coming to my home and telling me that he would send his workers out one day next week in advance when he submit the report to my rent company. He said , he would tell me one day in advance so I could move my furniture where he could pull up the carpet , he also stated , his guys would move my bed. I walked him over SEVERAL weak spots in the floor and if he FELT LIKE HE DID'NT WANT TO DO THE WORK OR THERE WERE NO WEAK SPOTS THEN HE SHOULD'VE SAID THAT!!! Another fact is I called TWICE and left a voicemail on Michael phone and there has not been a call back to me! However , I will be leaving a review most definitely!! I Do NOT appreciate this encounter at all.

Hey house hunters look no further then the team at Les Walden. Trust me if your reading this these…read morepeople can help you out. Were a family of six and felt like we would be stuck in a 3bR apt forever. If they can help us they can help just about anyone. It's not easy for me to reccomend people because I hate just about everyone. I can honestly say I don't have a bad thing to say about any of them. Oh, the paperwork sucks. But if you buy your gonna fill it out for someone. So might as well be these folks. Closing in two days and couldn't of done it without them. Just do it.

I cannot say enough great things about the Les Walden team. I bought my house with the help of…read morethem 4 years ago and I just recently had to sell it as we moved out of the area. They were so helpful with both situations. I was not looking to buy an expensive, lakefront home - I was looking for a typical starter home. However, they gave me such wonderful attention that they will be the first people I call if I ever have the opportunity to move back home! Buying and selling a home for the first time can be an extremely stressful situation, but their team really made it as stress-free as possible. I couldn't have been more pleased.