I was impressed with the amenities and the level of service. Especially the infinity pool/bar on…read morethe roof. Back in the US I would never think of staying at Best Western! The only issue I experienced was during the early morning hours. The cable was turned off. Not good since I was dealing with jet lag. The buffet breakfast was delicious. So many choices to choose from. They offered a made to order egg station, American food options and traditional Filipino breakfast choices. The only issue I noticed was the poultry was not cook long enough. It was still red when I removed the leg on 2 different occasions. Lastly, they offer money exchange @ $1=PHP50.

While vacationing in Cebu City, Philippines, this was by far THE BEST RESORT ON THE ISLAND!!! If…read moreyou ever go to Cebu, staying at the Shangri-La is an EXPERIENCE! You MUST stay here! There are so many great things to say about this resort! From the time you pull up to the front entrance, you are greeted by the welcoming, friendly staff (even a princess for the kids). There is a security station set up, to protect the guests. The check-in process is super easy and quick, sipping on fresh juice, while you wait. After checking in, you can check out the AMAZING buffet. There was food from all over the world and the variety changed each day for breakfast, lunch and dinner. Some of the staples remained, but the variety of the other items changed. Outside the main area of the resort, were multiple pools, surrounded by lush greenery. Also, a walkway led down to the private beach, where you could snorkel among the coral reefs and natural wildlife under the water. If you have a chance to do the guided snorkel safari there, it is WELL worth it and tons of fun! The guest rooms were extremely updated, modern and relaxing. Dark wood throughout with modern accents. The bedding felt like you were sleeping on air and there was so much space within the room even with the desk, tv/entertainment curio, sofa bed, chair, etc. Additionally, if you want a nice relaxing dinner or to hang out at a bar with great drinks, go to Cowrie Cove. What a great dining option, secluded toward the rear of the resort. Has an amazing restaurant as well as a great bar/lounge area. Great staff and got in with no reservations! Also at the resort is a nice fitness gym with sauna/steam room, spa, golf course and multiple other restaurants, lounges and bar areas. You never have to leave the resort if you choose not to and honestly, Shangri-La makes you not want to leave the resort. Truly wish I had more time during with my visit to the resort and enjoy it so much more! I am trying to figure out when I can get back to Shangri-La to enjoy it even more! If you go to Cebu City, this is the place you need to stay at!

Late upload- A…read morefabulous place to stay...long term...a few days or day pass, your choice Due to the resorts popularity and the elite (famous artists/actors & families/business socialites) icons spending their mini stay in this resort, prices are extremely high. However, they do give amzing service to the most parts where needed. The lobby is a bustling line of patrons patiently awaiting to check in, a good 30 to 60 minutes on a busy day and perhaps longer on busier season and special holidays. They don't leave you unattended while waiting, a fresh juice and pastry is served while standing in line After checking in you can explore the massive hotel inside and out. There's a lot to see and check out. The rooms are great and modern, I mean I could get a phenomenal room at Cesar's Palace in Vegas for a cheaper price but the hospitality and service here is superb (i think that's what you're paying half the price of your stay!) There's an array of food to choose from. Asian cuisine, western cooking, a few Mediterranean dishes and of course the staple dishes of Cebu. The menu changes from breakfast to lunch and dinner. You will enjoy tasting dishes you have not tried before and the meal comes with your package. There's a list of restaurants and stores in the area to explore. You don't have to leave the resort at all. Anything you could possibly need during your stay is provided for. Sauna, massage, fitness and nature are at the tips of your fingers. Relax and enjoy your stay! A few photos to share with the best traveler uncle Arthur!

We had an amazing time ! We stayed here for the whole week. The place was beautiful. They had so…read moremany activities, to enjoy. Rooftop infinity Pool, weekends twilight rooftop bar & lounge with a live band. The place was tightly secured and we felt safe at all times during the stay. we would recommend this to anyone that's on vacation or on business. This is the place to stay.

Mardin was amazing with getting my morning orders in for breakfast and coffee plus recommendations…read moreon this to do Monique had great conversation and hospitality during my stay. Great learning about her Don was great getting me checked in and mixing the drink during dinner Hana was also awesome during dinner times when she was up there ensuring it all ran smoothly Also I want you thank the chef that was at the executive lounge during the evening servings. Her soup making was on point and the spread was great too. I did her singing from around corner which made me sing the same tune in my head the rest of the meal. The hotel is a little off the beaten path but in a location to provide quick transit to Cebu City / Business and the airport. Also there a 1.6km route for running near the hotel if that's your thing too. Check in was a breeze and getting to my room was easy. Although it wasn't quick cause it seems like the elevators move slowly or and you can't really hear them when they come to your level for opening. Pool and gym are a highlight of the hotel. Neither was overly packed. I went to the Lounge bar/area on the top floor it provides great views and live music on the night I went. Chicken wings and fries could've been better. The room was just ok. I had a view of the water and another building under construction. There was an off scent when entering and felt like it dissipated over time until I left out and came back after some time. Bed was really comfortable and a lot of options came with my stay due to my member leave. Daily laundry was a + along with refreshing of the mini bar. I did return one night and my door was open. I sat at the end of the hallway cause I thought they were cleaning it but they were actually in the room beside mine and didn't know why my door was propped open. Overall I'd choose to stay here again due to a good location however maybe a different type of room and view.

An extremely beautiful resort that looks straight out of a magazine. The room we had (beachside…read moresuite) was exquisite. Service was exceptional, with employees popping in at random asking if we need anything. They brought all eight suitcases with a golfcart. I had a massage that was almost 4k pesos. No detail was spared; there was even a flower floating in a bowl of water for the sole purpose of looking at while I had a massage. There were kid activities and my daughter enjoyed making a bracelet, necklace, and purse. She enjoyed swimming in high tide as well as the pool. The breakfast buffet was nice; there was sushi and native cacao drinks. The dinner buffet was beautiful, and the theme was Cebu Street food. They even had a halo halo station and live music. A fantastically beautiful resort that makes you feel like a celebrity.

We had dinner two nights ago availing there buffet. The presentation is really nice, but the flavor…read moreneeds to be improved. The sinigang is pretty good. The rest of the food needs improvement, flavor wise. Staff are very nice.

I found Seda via Youtube and figured they were my best bet for a 4 night stay when I visited my…read morefriends in Cebu. It was the right call for me and my friends... Reservations, Check In & Lobby: I booked online directly via their website. No issues at all and my reservation was good to go as soon as i go to the front desk. The staff was efficient and very friendly. Every time I walked in I was greeted by the staff. The hotel lobby is very spacious with 2+ story high vaulted ceilings. There's a lobby bar in the corner if you're feeling a cocktail or even a refreshment. They also have a dedicated coffee/tea shop in the lobby by the entrance. good stuff. Breakfast buffet: The staff is always very friendly and accommodating. The selection is fantastic. You have all the local Filipino breakfast dishes along with the regular global staples. There juices are fresh and the self serve coffee machine offers great options: Cappucino, esperesso, drip, etc. Location: It's centrally located in Cebu City and it's easy for Grab drivers to pick you up via the drive up driveway to the entrance. Ayala Mall is a quick walk covered walk, to the mall parking garage and then you're at the outside entrance of Ayala Mall. Fantastic. Anything you need as a visitor is here: Shopping, restaurants, cafes, ATMs, foreign exchange, etc. Suite Rooms: We had a two bed suite and it was fine. This is an older hotel so the rooms are on the smaller side. The air conditioning was on point, bathrooms were clean with great water pressure and hot water. Everything was clean and the housekeeping staff were great. Gym: Some of the weight training equipment is a little outdated but the cardio machines were on point. There's a big selection of machines and free weights to get good workouts in during your visit. Executive Lounge Access: Located on the12th floor, this was my favorite part of the Seda. There are great food hot food options, appetizers, teas and coffees at scheduled time throughout the day. There's a separate conference room which i used to get some work done. There's flat screen TVs with news playing. This was my 3rd place hangout whenever I wasn't in my room or out and about. This is an older property for sure and you'll notice it. However, the staff, location and the renovation and the maintenance of the property is great. This will be my safe space hotel to book whenever I visit Cebu. Enjoy!

Booking I had difficulty booking my reservation…read more Particularly, submitting payment for a package rate. The third-party payment site used by the hotel's reservation system would not accept several of my credit cards. These have successfully been used overseas in the past. Also, while the hotel accepts American Express, the payment site does not. Transfer For 1050PHP, I opted for the hotel transfer. Although my flight was delayed an hour, the pickup occurred without a hitch. Due to issues with Grab during my stay, I also booked the airport transfer for the same fee. Check In Check in occurred without issues. There was a wait as there were only two check in desks. Most importantly, I got my room key around 2pm, an hour before the posted check in time. Housekeeping During my stay, housekeeping was exceptional. Several times, I needed an item from the vanity kit. The following morning, housekeeping left an unopened vanity kit while leaving the opened kit in the bathroom. The room was pre-stocked with a bottle of filtered water. As I had opened but not emptied the bottle, another full bottle was left in the room. Club Room Unfortunately, the club room was not properly stocked with soda. Often, either soda water or regular coke was not stocked in the cooler. I would need to ask staff if there were any left. The soda was in the supply room. Misto Restaurant Breakfast at the restaurant was the biggest disappointment. Many times, I would be seated at a table not properly setup. When I looked around, none of the tables were. When I notified the hostess, the situation was not resolved the following day and was never. The staff lacked training. On the occasions I would submit an egg order, I had to flag an employee to accept it. On my last day, I did not bother. Ayala Center The hotel shares a parking garage with the mall. On rainy days, you can get wet walking through the garage. The covered walkway between the hotel and garage prevented getting wet. Security Metal detectors were situated at both the front and parking garage entrances. My suitcases were scanned, as well as, shopping bags and backpacks whenever I entered the hotel.

STAY AWAY FROM THIS HOTEL!! IT'S A RIP OFF, A TOTAL WASTE OF HARD EARNED MONEY, ROOMS ARE DIRTY AND…read moreSTAFF IS RUDE! STAY AWAY FROM THIS HOTEL!! IT'S A RIP OFF, A TOTAL WASTE OF HARD EARNED MONEY, ROOMS ARE DIRTY AND STAFF IS RUDE! Their online booking is very misleading and wrong information. I booked a Family Suite (PA) which describes as * Pool Access, * 1 Queen Size Bed * 2 Single Bed * 2 Baths and * 1 mini Kitchen. The receptionist insisted that the family suite I got was on the 3RD FLOOR and they had NO ELEVATOR. They also asked me to pay the full PHP15,600 as they said I haven't made any payment yet when the online booking was made. That was the opposite of what was said on the confirmation email saying that the amount to be paid at the property was PHP7,800. I asked for a manager to help verify the reservation. The receptionist looked at each other. One smirked while the other one just replied, "that's what really happens when you book online". They didn't give me a manager. My family was tired from the trip and we didn't know much of other places to go that may be vacant or can accommodate us by the time we get there. Our feet were black with dirt because their floors are not clean. We found out dirty streaks of mop marks. Looked like it was not cleaned for days or they might have used the same dirty water from the other rooms they also cleaned. Towels are limited to the number of guests for the room, stiff and rough. It smelled like it was recently used then air-dried. They ask for additional fee for towels too! I paid extra for an additional guest and they didn't even give me an extra bed, not even a rollover. These place is a RIP OFF! And with the price I paid, didn't even include breakfast. The place is so crowded with day users using the pool. You wont be able to use it not til night time when they are gone by 9PM. We noticed in the morning, the pool had dirty bubbles and GREASE residue on the corners! Water slides smelled like pee. And is not safe for kids! Wifi is horrible! works for an hour and kicks you out. We had to keep asking reception for a code which didn't work. We checked out and asked for a paper to leave comments and suggestions and they said they ran out. They didn't even give at least a blank paper where I can write on. I highly recommend STAYING AWAY from this hotel if you are big on safety, hygiene, and good service. Their hotel staff are rude, and they are not at all bothered to show it. I just learned after the stay too that this hotel has had several complaints from other local customers because they are unsanitary. This hotel is a big fat joke! Don't waste your money on them!

Pricey because room rates start at php4800 (php3800 off-season) deluxe to php9800 (php7800…read moreoff-season) family room but the good thing is that the rates come with complimentary passes to their pool amenities. The resort is also not very strict with the number of guests so that's a plus too! Your checkin entitles you to enjoy their pool area which include a kiddie pool, an adult pool and a mini jacuzzi! They also have a 4-5 storey high slides for more fun! The staff are very courteous and is always smiling at the guests but the guards not so much. Perfect for weekend getaways and for family bondings! Highly recommended!

Four stars may seem stingy, but that's just because I'm stingy…read more.. This place rocks! Not too large, not too small, just right - as Goldy Locks pointed out. The beach front is nice and private, smooth white sand, free kayaking, great lounge chairs, and plenty of staff to assist. The pool is nice, with a shallow kid side (slide included). The breakfast buffet is top notch, and the regular lunch and dinner menu is beyond compare! My only complaint, the AC isn't the best, but otherwise it's a really nice resort at a fair price. I'd definitely stay here again. Prost?

Lovely attentive resort. We came just for the day use. The pools were sparkling and the life…read moreguards were attentive. The beach was clean and waters clear and blue. Beautiful and well kept. Many amenities good restaurants with delicious food and excellent service. Shower rooms and restroom facilities were clean and well stocked. Excellent value. The day use fee includes lunch. Sunday is a delightful buffet.

Cockroach. Big fat cockroach found in the sink at 4 AM. Called for housekeeping to remove it and…read morethey did not come for 10 mins which is a long time for someone who is extremely afraid of roaches. And where there is one roach, there's usually a family. I would expect at Radisson hotel to be cleaner and roach-free. Their king sized bed is actually two double beds pushed together. Sleeping near the middle of the bed meant back pain since it is not one big mattress and we were essentially sleeping on the edge of a double mattress. Another downside is that they would not allow for strong smelling fruits and foods to be brought into the room. I wanted to purchase a small handful of dried fish and local delicacies as souvenirs, but I didn't want to be fined by the hotel. Our flight left early in the morning so we couldn't find time to go before the airport. We didn't have a chance to visit any of the amenities. The pool looked nice from afar, and we wanted to visit the spa but we could never make it before 10 PM. The location is generally good as it's close to the mall where you can dine, shop, and exchange currency. Overall, this stay was incredibly disappointing.

Overall, enjoyed my stay here. There's a walkway right into the SM City mall next door which is…read moreplentiful with restaurants and shops and salons. The gym in the basement has very basic aging equipment though, and the pool was emptied out at the time of my stay. Nonetheless there's a big grassy field with hammocks and the pool bar was open but quiet. I got a Suite which was very spacious and came with lounge access with happy hours and daily clothes pressing complimentary. The breakfast choices were good. I especially liked their Chinese food selection of dim sum and fried rice and noodles and congee. My only issue was that as a night shift worker, they weren't able to accomodate any requests for overnight housekeeping. Still on the whole it's a solid 4 stars.

Bayfront Hotel Cebu is relatively new so the hotel is very clean and well-maintained. The staff are…read morecourteous and check-in and checkout is a breeze. The hotel has 2 elevators and this could be a problem since it is mostly the preferred venue for company meetings, weddings, and other events. The lobby can fill up with guests all waiting to get inside the elevator and you may end up with around 5-10 minutes wait time. The free breakfast that come with the room reservation is okay at best. Nothing to harp about. It's near SM and around 15-20 minutes away from Ayala Center and Mango Avenue. Amenities include ATM, Convenience Store, Gym but NO pool.

Bayfront Hotel is clean and in a major part of the city. I think the environment and other aspects…read morelowered the rating. In another place this would be a ritzy motel. There are lots of well dressed locals enjoying the holiday, but it is slowing down an already understaffed hotel of this size. For Cebu, it's a bit oversold as a full service restaurant, claims to be near the mall and the beach but only one and a half of those are true. The hotel is across from a local bus station so the honking and street noise starts by 7am. If you are a hard sleeper, eat early, don't want a cocktail or don't mind not being near the beach, you can stay here and enjoy.