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Maalouf's Restaurant

4.0 (1 review)
Open • 11:00 am - 2:00 pm, 5:00 PM - 9:00 PM

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Jabalna Lebanese Cuisine

Jabalna Lebanese Cuisine

3.0(2 reviews)
107.7 km

Absolutely loved my experience here. The food was delicious and we were looked after well by our…read morewaiter. I'll be going back for sure.

Pretty sure the first review here from 'George Y' is the actually the manager who ruined our…read morenight!!! Rare date night out ruined by management's flouting of smoke-free laws! A very disappointing experience as we were so excited to try out our new, local, family-friendly venue, and love Lebanese food. Halfway through our meal (still waiting for our meat 50mins after ordering), we noticed that a group of men at the table near us (who were obviously friends of the owners) all started lighting up cigarettes. Shortly after this, another person at the table next to us started smoking. We were shocked since NSW smoke-free legislation has been in place for outdoor commercial dining areas since 2015, and indoor commercial dining areas long before. I approached a waitress to ask her to ask the other patrons to stop smoking. I was then referred on to one of the managers. He informed me that the whole undercover, walled in, outdoor area we were eating in (which includes a kids' playground) was their 'designated smoking area', and if we had a problem with it we needed to move inside. I was shocked! I quoted the legislation which says indoor and outdoor commercial dining areas must be smoke free, even up to 4m outside of the entrance to the dining area. The manager said that it was a private property and they weren't under council law, and had checked with their landlord, so it was ok (what a joke!!!). I replied that it was not a council law but, in fact, a NSW Health law which applies to all commercial venues. He did not back down and repeated that if we had a problem with it, we could be moved inside. After plucking up the courage to speak out in the first place, I was shocked and utterly embarrassed to be treated in this way and to have to move inside to finish our meal (where we could still smell smoke by the way)! They obviously care more about their mates desire to smoke than their other customer's rights to a smoke free venue and were completely unapologetic about their intentions to flout the law and let people smoke there. The ashtrays on the tables should have been a give away from he start, however, my husband and I naively thought that they were for putting our olive pips in since smoking in such venues is ILLEGAL! Ha! How wrong we were. It is such as shame as the decor is wonderful, the outdoor courtyard space is beautiful, the servers were delightful and very attentive, and the food was pretty good. Somehow, we were stupid enough to pay for our meal. Shock I guess. I will be making a complaint to NSW Health (and urge others to) in the hope that the owners can be educated on the legislation and improve the outcome for future patrons and the health of all (including their poor staff forced to work in that area). I just hope they didn't spit in our food.

Maalouf's Restaurant - mideastern - Updated May 2026

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