I had minor body work done on my Audi Q5. Ryan kept me up speed on the progress of my repair and…read moreApril & Dustin were great and professional as I was checking out. It was a welcome surprise for my car to be fully detailed as I was not expecting this with the minor repair work I had done. Would def recommend these folks for your vehicle repair needs.

Horrible at best. This is the worst place ever to take your car. They were supposed to tell me…read moresomething today and I didn't hear anything from them. They keep delaying me.

I have been going to Alpha Automotive with my vehicles for the past 3 yrs. A couple of weeks ago…read moremy 2008 Ford Expedition stopped suddenly in Atlanta. After getting towed home on a Sunday, I called and left a message for Alpha Automotive about my situation. The next morning Shannon from Alpha Automotive called me. My Expedition was picked up by a tow truck noon that day. After diagnosing the problem, it was fixed by Wednesday morning. I picked it up that afternoon. I drove the vehicle a few hours to get some errands done and it was stalling (misding) a little. Thursday morning I took it back to Alpha, they put it on the diagnostic machine, in an hour they had fixed my vehicle, and I was back on my way. Kevin and his team didn't hesitate to make sure my vehicle was 100% fixed. I will continue to have Kevin and his team at Alpha Automotive to service my vehicles. Thank you Alpha Automotive!

I got in to a minor accident and needed to get 3 quotes. I decided to go with Alpha since their…read morequote were more in line with the cost of the replacement mirror and labor, compared to the quotes that were half the cost of their quote. I tried to work with the owner of the company that I got in the accident with and Alpha and they could would work out the payment arrangement. Big mistake. I visited Alpha for the initial quote which I received. They were going to order the part and let me know when I arrived. I went back about a month later. They looked in the system, said that there was note and he said he would have to call me back. So I left. Another month went by and I did the same thing and left with the same result. My guess and its just that, the owner of the company that cause the accident and Alpha got together and decided not to work with me. I don't know. Only my mirror was damaged after a work truck crossed into my lane and decided not to stop. I filed a police report and I should have just called a lawyer. Lesson learned. Thanks for nothing Alpha. Too much time passed and now will have to replace my own mirror and I accept my mistakes for not stay on both companies.

Not in service - hopefully Yelp will update their system to include the latest business information…read moreconcerning this listing because they are no longer in service

This was my first time dealing with a flat tire so I was very new to the process. The…read morerepresentative was rude and his irritation was prevalent from the beginning of the call. He even had an attitude when I asked for directions on how to locate the tire size. The call was filled with sighs and sucking of the teeth, but I remained respectful as I knew that it would only get worse if I replicated his frustration. He shared that the total would be $200, which I was ready to pay since it was a Sunday night and figured it was my only option. I called my insurance company to get a second opinion and they sent a tow truck which arrived before the mobile service. ABAN Towing & Recovery was amazing (highly recommended) and they were able to tow my car to Tire & Ride 24/7 (also highly recommended). Both towing and tire companies were super helpful and patient. I was able to get my tire fixed for $20 and was back home within the hour. I'm only sharing this to help someone who could end up with their first flat tire like me.

I have been a Gowen's customer for over 10 years. I followed a mechanic from shop to shop for…read morenearly 20 years. They've taken care of multiple cars from basic maintenance to custom work and all for totally reasonable prices. Now, they no longer want to work on the same cars they've helped me maintain for over a decade. If you want a strong, reliable, years-long relationship with a shop that can maintain your vehicles, I would look elsewhere.

Yesterday I posted a review based off an unforeseen breach in communication. The owner contacted me…read morethis morning explaining the miss understanding. Once explained along with one of our prior conversations it became clear that our prior conversation was strictly confidential, meaning our conversation was never conveyed to the rest of his team. In true business fashion a full refund was offered and instead of excepting it I chose to continue our business deal. This isn't about pricing it's about the respect and I respect that.

My car was serviced carefully, and the overall experience was positive. The only issue was the…read moreextended service time.

Awesome people and did a fantastic job and fast. I definitely recommend them and will use them…read moreagain.

Called to see if I needed an appointment to get an estimate. The young lady who answered the phone…read morewas so very pleasant and professional with her greeting and info. She provided information on how to proceed. Before she hung up, she even asked if I knew where they were located to assist with my journey. I really appreciated that. I arrived and the business was very clean and neat. I was greeted immediately. Again... so appreciative of that type of customer service. Sedashia walked right out to take pics to start the process. She asked if I had any questions and was helpful with her responses. She promised a quote within 2 days. I received the quote via email the same day. She even texted me to let me know it had been emailed so that I wouldn't overlook it. Customer service is top notch here.

My wife's car got damaged. We brought it to this shop based on the reviews. everyone was very nice…read moreat this place, especially the owner and the secretary. They did a fantastic job. Looks like new.

We have used Crossroads on a few occasions and have experienced excellent service and fair prices…read more This week I contacted them regarding the cruise control on my wife's explorer They could have immediately had me come in for repair but instead made me aware of a possible recall from ford that might cover the cost of repair. After we contacting Fitzpatrick we were advised our model was not included. So we dropped off our car Friday night and picked it up Saturday. Great job guys.

I brought our 2014 Subaru Impreza to Crossroads Automotive for an engine misfire, and they handed…read moreme an astronomical $2,381 invoice for routine maintenance. Looking over the receipt line by line, the pricing is unbelievable: $759.92 just for four ignition coils (parts that cost $40-$50 each retail), $387.48 in labor alone for spark plugs, and a $145 diagnostic fee that they refused to apply toward the repair work. They even tacked on a $210 chemical intake flush that does nothing for a failing ignition coil, then quoted another $1,113 to replace front control arms--a job independent shops routinely do for $650-$700 with an alignment. Total parts markups and bloated labor times from top to bottom; save yourself the frustration and find a fair mechanic elsewhere in Coweta County.