I'm new to the Georgia area and went to Yelp to look for assistance for an auto repair this company…read moreis small, but dependable, a nd reliable. I gave them a hard time with my repair. They even came to tow my car back to their shop to evaluate that the issue was. Their prices are good.They are thorough with their work, and i'm even going back soon or another repair. I will say is that they need to update their payment systems to accept cards and maybe open half a day on weekends. Don't sleep on them, they do good work and trying to get their shop established

My 2012 Ford Escape had a leak. I was quoted $40.00 on the phone for the repair. It was a 40 minute…read moredrive. When we got there, the small office where the waiting room is was a towing company with a different name. I was charged $250.00! Not only was I charged a different price, I was not informed that they did not take cards!!! What a bad business practice.

My car was taken to the shop the beginning of March 2026 and to get it back in a timely manner they…read moretransferred it to the Norcross location. I give classic collision Mcdonough and Norcross locations 5 star review because at no point did they leave me hanging wondering what the progress was with my car. I got a text twice a week if not, three times a week, letting me know where they were in the process. Even though I had a rental car the whole time, I'm happy to say that I get my car back today. I would recommend classic collision Mcdonough and Norcross 100%.

I recently had an incredibly disappointing experience with Classic Collison and I feel compelled to…read moreshare my frustration. Initially, I chose this auto body shop based on their partnership with the insurance company, which led me to believe it would be a smooth and efficient process. To my dismay, the collaboration between the auto body shop and my insurance company resulted in an exorbitant estimate for repairs, a cost that my insurance company refused to cover. Despite the fact that my car was in good working condition and I only required a fix for the side bumper, the auto body shop insisted on unnecessary repairs. Communication with the auto body shop was a constant issue. When seeking updates on my car's status, I was consistently directed to contact the insurance company myself. This lack of transparency added to the frustration and inconvenience of the entire process. When I informed the auto body shop that I would be retrieving my car due to the insurance claim denial, I encountered further problems. The promised completion date was not met, and the final labor cost exceeded the previously agreed-upon amount by over $100. The lack of an itemized bill, combined with an unexpected $400 administrative fee, only added insult to injury. What's more, my car was held at the auto body shop for an extended period, well beyond the promised timeframe. Upon finally receiving my vehicle, it became evident that the service was subpar. Not only was the bumper expected to be retained by the shop without my consent, but essential parts were missing, and my backup cameras were no longer functional. The entire experience left me feeling as though I had been taken advantage of, with the auto body shop engaging in what seemed like a deliberate attempt to inflate costs and withhold essential components. This has undoubtedly been one of the most unsatisfactory interactions I've had with an auto service provider, and I would caution others to not follow the directions of your insurance company if they are affiliated with this autobody shop, especially if you are at a no-fault accident. Choose another auto body shop that you trust and then submit the claim yourself. Images of when I dropped off my car and after I picked it up with no bumper re-attached. Before drop off and after drop off the trim is broken on the trunk.

I was searching around for an auto body repair shop when I stumbled across this company. The…read morecustomer service was very great and welcoming. The employees and everyone have 5+ years of knowledge in the car business which made me feel at ease with trusting them to work on my car. They are affordable. They cared about the actually state my car was in. The minor work I needed was able to be done in the same day with parts freshly ordered directly from the source. They are a company that I would highly recommend

Marvin and Thomas helped get me back on the road. After having to be towed in unexpectedly, I was…read moreassured by the vast experience and knowledge at Auto Tech. My problem was diagnosed and resolved completely and quickly, with options to repair being disclosed in detail with each's pros/cons.

The service felt reliable, and the repair was handled professionally. I did have to wait longer…read morethan expected

The staff did a great job and handled everything professionally. I had to wait longer than planned,…read morebut the quality made it worth it.

I took one of my vehicles to Able Auto Painting & Body Shop once again because Bernard and his…read morestaff always take care of me. I live outside of the perimeter east on the opposite side of town and I still take my business to him because it is worth it to me. I use to live on the west side of town years ago in 1997 but would rather take my business to someone that I know will take care of my repair needs. Since I have been a loyal customer for so many years, Bernard has done some small emergency type repairs for me. I've had family to come from out of state and he has assisted them while in town on some small repairs as well. The rental car agency is conveniently located just around the corner from his shop and they will come and pick you up. This is a valuable resource and service in my opinion.

My car needed repair and Bernard the owner was nothing short of amazing ! very professional and…read moreknowledgeable! I will definitely return and highly recommend this body shop .

Car wouldn't start after pumping gas. Waited 5+ hours for the roadside assistance tow. Gave up,…read morechecked Yelp and called Star Towing: said they would arrive in 25 minutes but made it in 19. 4W drive/steering was locked, but no problem for them. They used dollies and had me hooked up in no time!

Took care of our call quickly and professionally...great price as well. Driver sent pic of vehicle…read moreonce delivered and put it exactly where we asked him to.

I've taken my vehicle in for the same repair FIVE times, and the issue was never corrected!…read more Luckily, I had insurance to assist me with the cost, but I still had to come out of my pocket for each visit. The repair for the "check engine light" would clear for approximately 2 weeks and reappear each time. THEY NEVER CORRECTED THE PROBLEM. The owner would give one repair cost over the phone to my husband and charge me a different repair price on the premises...He claimed that the computer was at fault! As if that wasn't enough, they lost the engine cover to my car without making an effort to correct. Refuse to return a $15 overcharge and want us to deduct it from our next charge when we bring the car back to be repaired! This business was initially dependable about 18 months ago, but given the recent circumstances, I would advise you to choose a different car repair shop. This place is more about money than it is about quality service. It's like playing Russian Roulette...Just don't trust them!

I'm not sure how my original post got edited without me me. So, repeating my story…read more This company did not properly put my wheels back on! I was on the highway 300 miles away when my tire almost fell off my car with my two and four year old inside. They were the last people to touch the car before a road trip. I even came back and asked them to check out some noises and lack of power. Turns out, I was leaking transmission fluid. When I brought this up to them, They apologized and then went on to question who might have been have unsuccessfully trying to steal my wheel or sabotage my life. Disregarding responsibility for a thourogh job and safety. Offensive lack of ownership. I bring this up because I cringe every time I pass either shop.

I had minor body work done on my Audi Q5. Ryan kept me up speed on the progress of my repair and…read moreApril & Dustin were great and professional as I was checking out. It was a welcome surprise for my car to be fully detailed as I was not expecting this with the minor repair work I had done. Would def recommend these folks for your vehicle repair needs.

Horrible at best. This is the worst place ever to take your car. They were supposed to tell me…read moresomething today and I didn't hear anything from them. They keep delaying me.