Facility is closed for repairs too often. Normal, IL…read morelocation recently stopped using top brushes to clean our Honda Odyssey with factory installed rack even though we have run it through that facility for almost 5 years without any problem. My complaints have been without success.

This place is run down and busted. The soap is never totally rinsed off. The employees are hanging…read moreout in the office. Dirty. Trash everywhere. It just needs attention. Not worth the money. We detail our truck every weekend. And we run through the wash once or twice a week to get the salt from the roads off. Sometimes it's not even open when it's suppose to be. Disappointed bc there's 2 on my way home from work and they're both garbage. We went back to our other car wash. And it's 10 min further from my home.

I got the ARM premium membership and cancelled almost immediately. horrible service. washes with no…read morerinses so I have to wipe suds off my car. So many times. The carwash would be open with no towels in sight. Three vacuums in the actual track just don't work and the self service ones are no good either. i have proximity to all three in Bloomington normal and honestly, all three suck majorly. How can the service be this bad? This has to be a racket.

My car is not clean after going through here. There is dirty water dripping from the seam of the…read morehatchback onto my back bumper. I got the $14 wash. Very few of the vacuums were working, I had to move my car twice to find working vacuums.

Fort Jesse car wash is close my place so I have stopped a couple times. It's an adequate place to…read morewash your car. It's a dollar to use the vacuum and 2 dollars for the manual car wash. I am not a big fan of the soap foam brush. The cord is twisty like an old telephone cord. It smack around and does not move smoothly as you scrub your car. Many other car washes have the scrub brush soaking in water so it's not as stiff when using it. They just have it mounted on the wall here so it takes a little bit before it's ready to use. The power washer has a straight cord so it's easy to move around your vehicle while use it. It's on par with most other car washes. The manual car wash accepts debit/credit cards so that's a bonus. However, bring your change if you want to use the vacuum.

This car wash is AWFUL! I went through the automatic wash and paid $8.00 for the ultimate wash…read more After entering the car is rinsed and we enter into the wash portion of the wash- as I'm watching I notice that THERE IS NO SOAP in the wash portion! So when I pulled out to dry off my car, it looked exactly the same as it did before. I wiped it down and had so much dirt on my towels that I had to throw them out because there was no way that dirt was going to come out in the wash. So I paid $8.00 for a car rinse and not even a good one at that. Terrible.

I have come to this business many times over the years and notice when the college kids go back to…read moreschool the service takes a nose dive straight down! I just came from there. I waited 20min line. I watched as several vehicles ahead of me got their vehicles vacuumed and noticed the rugs were not being taken out and washed. None of them. I purchased the Imperial package. I expected my rugs to be washed not just vacuumed so I asked if the rug washer was broken. The man closest to me turned to me and said, "What?! What?! Are you questioning my methods on how to do my job?!" I replied, "I was simply asking if the rug washer was broken." He was rude and very upset I asked this question. I said it kindly and honestly. No sarcasm or tone in my voice. Then at the end of my service this is what I'm left with.

Paint on my suv has been scratched terribly. Unfortunately, there is nothing that can be done but…read morepeople should know that touchiness automatics are only acceptable to keep paint quality. I regret my decision to try this place.

I bought their top watch for each of my two trucks. They didn't even touch the tailgate area at all.read more

One of the best car washes. Employees are very friendly and helpful and does a great job.read more

Best car wash in Bloomington normal area. Every other car wash around here will put scratches on…read moreyour car. This is the nicest and cleanest around.

Prepaid coupons did not work. Calls not returned. Small loss as wash does a poor job.read more

Overpriced. I can't speak for the card users, but it usually cost me $8-$10 to clean my truck at…read morethe quarter machine. I spent $16 here for worse results. The soap and chemicals are super diluted, to the point you have to really look to find a sud. Seems to be a well maintained establishment, but the structure itself falling apart. Not impressed in the slightest.

the vacuums suck. one machine wouldn't turn on after money was put in. the second one we went to…read morewould barely vacuum. $4 for 3 minutes on a shitty vacuum is atrocious

Purchased one of the more expensive car washes the other day and it was amazing! Grace was very…read morehelpful and kind as she guided me through the car wash and my car was left spotless! Great customer service and washing services!

I just stopped by the North Main St. Rain Storm Car Wash today for a quick wash to remove some road…read moregrime and mud that was splashed on the car in road construction. I try to keep our car clean but not always possible. I purchased the $8.00 wash to remove the splashed mud. After the wash I noticed that at least 50% of the splashed mud was still there. I went right back to the office to show the attendant. Here was his answer. "yes sometimes the dirt/mud doesn't come off and is baked on That's why we have spray bottles and rags" If I had wanted to hand wash my car I would not have paid any amount to have you car wash wash my car. I believe that will be my last trip to your business. This is terrible Customer Service.

Great place.. great carwash and friendly staff. Luv the vacuum area as well as carwashread more

They've apparently done some to their system as I no longer get a different wash than that which I…read morepay. Service at the front end of facility continues to be first rate.