The young girls that work at the counter are all ways very friendly and helpfully I walk to this…read moreone because how friendly the girls are.

I am not sure why/how this branch is still open. They through me a loop to open a very simple…read moresavings account - misled me more than once. Some folks don't even know how to operate their own system.

ATM has been not working for a week seriously not ok it's the only one for miles unless you pay to…read moretaje your own cash out .

We went to the Tarrytown bank location last week and received excellent help from the assistant VP,…read moreMaria Hernandez. She and her co-worker Stephen helped settle banking accounts for myself and my father. Highly recommend this location.

Not enough tellers! All you need is two people in front of you with problems and they become yours…read moretoo!

I stopped by the capital one bank in white plains to get a new debit card and make a change and the…read morecustomer service was excellent. Even with most banking services can be done online or over the phone , I was glad I was able to go in person and have a bank rep help me with no major wait time . 4 stars on my yelp meter .

This location is the only one that actually allows me to make it to the bank and to work because…read morethey open at 8:30 in the morning. Almost all the other locations open at 9am which makes it impossible for me to make it there without being late for work. The customer service is amazing and fast. They get you in and out in minutes. I'm truly grateful this location opened.

I wish I could give The First Bank of Greenwich zero stars. Here's my experience:…read more I was originally planning to borrow $100K from Wells Fargo. The loan officer there, who was leaving to work at The First Bank of Greenwich, convinced me to apply with them instead. He promised to personally introduce me to the bank manager and a VP, which he did. At The First Bank of Greenwich, the VP required me to deposit $100K into an account in order to receive a $100K "secured" loan. Both the VP and the manager assured me that, within two weeks, this would be converted into a standard loan. That turned out to be a complete lie. Instead, they held onto my $100K for two months, during which I had no access to it, and ultimately informed me that they would not be approving any loan. When I decided to walk away and asked for my money back (I returned their $100K check, which I had never deposited elsewhere), they had the audacity to charge me $500 just to withdraw my own funds. In other words: they took $100K of my money, used it for two months, refused me the loan they promised, and then charged me $500 on the way out. I do not trust this bank and will never do business with them again.

What a wonderful bank... The personal attention, kindness…read moreand courtesy extended by all of the staff at this bank is truly above and beyond. After several decades of business banking - and at several banks - the First Bank of Greenwich has, again and again, gone out of their way to help in all ways big and small, that I've not seen elsewhere. In an era where decent customer service is constantly diminishing, this bank brings a refreshing and helpful level of focus and attention that's unfortunately hard to find elsewhere. And as a small business, with little to offer in terms of fat bank accounts, I still seem to get attention and service at the 10/10 level.

This is a horrible bank. Do not walk away RUN FAST! Poor…read more(almost none) customer service. Especially Moheghan Lake branch.

I have banked at the Mohegan Lake Branch since 2013 and have always has outstanding customer…read moreservice. The staff is very responsive and knowledgeable. You are always greeted with a smile and taken care of immediately. Even though there has been a change in management the staff continues to be top notch.

It was a pleasant experience to open accounts at Stamford branch today. I was immediate greeted by…read morea staff and the banch manager. Ms. King, the branch manager, was very courteous and friendly. She also explained acoount features and fees to me patiently. Most importantly, Bankwell doesn't nickel-and-dimed customers to death. So far, I'm also impressed with the quality of the online and mobile banking tools and they're easy to navigate around. Furthermore, the phone bank customer supports were very help and nice. I'll provide another update after banking with Bankwell for at least a month.