The stuff are very nice and helpful for everyone enter at the bank . I recommend to all people to…read moreopen in this bank .

Do not seem to be well trained. Management should be fired for not doing their job in hiring,…read moresetting standards and showing people how to do their job. Let them go ruin some other bank.

Atrocious electronic banking from Wells Fargo. SLOW payment, verify, verify, verify, THEY cancelled…read morean important payment. AVOID, AVOID, AVOID.

Actually no stars. Talking about the bankers in offices as well as the manager. Awful customer…read moreservice , very dismissive, rude and disrespectful. As a long time customer, I did not feel I was treated properly . I will never step foot in this branch again.

Admittedly I've called the office many times with only the forwarding 800 #, which rarely helps me…read moreout. I just called and not only was it answered, I was guided on how best to navigate my query well 'above and beyond' to support my question. Thank you Joy, for picking up.

There's a phone number for the local branch but nobody ever answers it. They transfer you to an 800…read morenumber and which then gives you incorrect information...

I always get my questions answered and my banking needs taken care of in a timely fashion whenever…read moreI go to a branch of the bank in either Peekskill or Newburgh New York. The staff is very polite friendly and knowledgeable whenever I ask them a question about my account. I highlyrecommend this bank to anyone who is able to join it as their service is impeccable in person and on the phone too. Grace Levine

Worst experience ever. Incorrect reports to the credit bureaus and worst customer service I have…read moreever experienced. Multiple representatives were extremely rude, condescending and disrespectful... representatives said one thing and did not gollow through whit what was discussed. not use this bank.

Bad bank. Rude people, long waits. Had to make a routine change to an account and was waiting…read morepatiently. Someone else walked in that knew the teller and they were helped immediately. I had to wait 45 min before anyone would help. They weren't the least bit apologetic when I brought up that I was there before the other people. Take your business elsewhere--I did after this.

15th May 2026 Ossining, NY…read more Emigrant Direct is known for their competitive interest rates. I miss the days when it was a significant 5.25% Today you can fetch 5.0% on 24 months and 36 months CDs. Emigrant's standard savings accounts have previously hovered around the 3% to 4% range, with $1,000 minimums typically required for CD product. Another bonus is you actually get to speak to a human being when you call the bank vs the typical robot runaround one gets these days practically everywhere. 5 stars Thank you

This used to be one of the better online banks in the early 2000s due to its high-interest savings…read moreaccount rate, but it has leveled off significantly since then as the rate is no longer very competitive with other online banks that have more products. They only have one savings account available and limited CD offerings. It is also difficult to move money as there is no debit card available, so bank transfers are the only option.

Staff in here are incredibly professional and helpful. From the manager to the tellers, they really…read morego out of their way for customers in a fashion that you don't see much these days in large chain banks. A very nice and knowledgeable staff. Highly recommend this branch!!!

From the owner: Citibank delivers a wide array of banking, mortgage, lending and investment services to individuals…read moreand small businesses. We also support the needs of small and large corporations, governments and institutional investors. In the U.S., we have over 700 branches, complemented by ATM's, online banking and mobile and tablet banking.