I called this afternoon after trying to trouble shoot why I had no heat. My usual person had a…read morefamily emergency. I was panicked because my bedroom.temperature got.down to 49 degrees last night and this weekend is supposed.to be the coldest of the winter. When I explained I would.take the day off if.I had to, I was told.they could.come after hours so that I would not have to miss work My tech came promptly and efficiently solved my problem..I was also.shocked that the price for parts, labor, and replacement were so reasonable. I am.beyond grateful. Thank you so much.

Owner John Fletcher, Very disappointing service. The original problem was never resolved, and…read moredespite multiple attempts to follow up, 10 phone calls regarding the service request were never returned. Poor communication and unacceptable customer service. I understand that delays can happen, but there is no excuse for a lack of communication with a customer who is simply trying to get a service issue resolved that I had ALREADY PAID FOR!! Unfortunately, based on the poor follow-up and customer service I received, I wouldn't recommend this company to anyone. James White

I can't say enough wonderful things about Robert! He responded to my inquiry and engaged me in a…read moreconversation to help me determine what my plumbing problem was. He offered to come out next day and maintained contact with me throughout the process. He was exceptional, fixed my issue, explained what was wrong and how to address it should it happen again. He was courteous, professional, and affordable. I would recommend to anyone having plumbing issues and I will absolutely utilize again! UPDATING (from 5 stars to 1) as of 7/12/18: I reached out to Pro. Drain Svcs. to see if they could help my parents with a water leak problem. I was advised, via yelp chat from the business owner, to have them call directly. My parents called and had an appointment scheduled for a Fri. morning at 10:30 am. After waiting all morning and afternoon no one from this company showed up. Worst of all no one called to explain/reschedule. I send the business a message inquiring about what happened and received no response. It is a week later and I am still waiting. How embarrassing to provide a glowing referral to someone and have it turn out to be such a bad experience for them. Will seek services else where in the future.

Bob was great to Deal with. Called him on Friday night at 6:30 with a clogged septic drain. He…read morewas willing to come out that same night which I thought was amazing. I ended up holding off until Monday since it wasnt a big emergency but it is great to know that he would come out so quickly. He came out Monday to give me a quote just like he said. His speedy response was greatly appreciated.

I've been dealing with these people for the last couple of years with different upgrading and…read morerepairs in our home. Once again they proved themselves as my hot water tank failed and it was just before Christmas and they were out there to replace it in less than 12 hours. Thank you! Wishing you all a Very Merry Christmas and a Happy New Year! Cheers!

I was recently working on a local job site in Stonington, CT doing IT work and overheard my Forman…read moretalk about how impressive a job A&L Plumbing's work was that he gave me an insider lesson on what's good and what's bad. He told me that in life I might need to call a plumber some day and you better know some basics before signing a contract with someone. He began to give me a grand tour of all the plumbing that A&L Plumbing did on the job site and kept telling me how clean, orderly, and efficient they are. Just from the looks of it, I would have to agree. Being in IT, I know when little things are out of place and its the little things that make all the difference. Let me tell you (not knowing much about plumbing), these guys had everything in place and in an orderly fashion. Properly labelled pipes, state of the art products and from the looks of it, had tons of experience in this area. I work with modern technology all the time and would have to say that when the Forman showed me around and what types of plumbing technology they were installing, I was blown away! I had no idea all the tech that is now involved within this area. I thought the profession was kind of behind with technology and sort of playing catch-up... I had no idea the setup they that was involved with some of the plumbing equipment. Remote-in with your phone to adjust the temperature of your water heater and analyse just about any stats you want? WHAT? Seriously, Yeah, these guys know their S#it. He began to tell me these guys are the ones to call even if I had a small plumbing concern and that they are the most reasonably price contractors around. In addition, handed me a their number on a scrap piece of paper, should I ever need them in the future. None, the less my friend recently bought a house and they happened to call them and they did all the plumbing in their house ha! Crazy! They began to tell me how nice of a crew they are and how efficient they were with the installation upgrades and their requests, that even they recommended them to me. That's twice now from two different sources that when the time comes for me, I will certainly call these guys and have them do all my plumbing needs. I would not feel comfortable having someone else do the work, when my closest friends tell me they are good. Seeing first hand what these guys can do on the job site I was working at, it is certain I will call them. I had to write this review because I feel they deserve a good review seeing how hard these guys work and the quality of work that it would be nice of me to express my thoughts online. Call'em up, it is better than going to the big overpriced box plumbers.

Good and reliable company. I had a majorn job involved replacing zoning for the AC a few years ao…read more Renshaw responded immediately when the problem accured and did a good job. I have been recommending this company to my friends.

I made an appointment with them twice for two different properties and this is the second time they…read morecancelled on me. They shouldn't be making appointments if they are going to not honor them. this left my tenant with no heat for a longer period of time since off the bat I would have just gotten someone else.

Burnside is one of the best plumbing and heating companies in the area. There work is second to…read morenone. They are very reasonable and responsive to their customers. They maintain my heating system and do plumbing jobs as needed. Never had an issue, there work is top nothch. have a hard time believing the negative reviews especially the one star review (Jim B) I always look at the persons other reviews and if they only provide negative comment it gives you an idea of the reviewer. I think there is much more to this story that he is not sharing.

Don't do business here. They are like car mechanics. They come out for maintenance and a week later…read moresomething else is wrong. They overcharge and can only solve problems by replacing everything. I would give zero stars if I could. The woman in the office is rude all the time.

Thank you! Can't begin to express how thankful we are that Andy came out today. We had an…read moreelectrical emergency and he was able to help us within hours. He was so fair in his price even with these circumstances!

As a renter, I need to get approval from the owner and Deverequx was patient and understanding…read moreabout that. I had called 10 other electricians and 1 of them was rude and accused me of wanting to get free work done, happy to say that I'm glad he was rude and I found Devereaux! This was the best place in regards to pricing and quality of work and service! Being military, we move a lot and have dealt with lots of professionals and this place definitely was the best electrician I've ever had to work on our electrical needs. Thank you for being available, amazing, professional, honest and affordable! I've already recommended this place to a few people that I know and I hope they have the same amazing experience that I had!

The gentleman was very helpful but, he has retired. He, very kindly, recommended another company…read more(ZELEK) but it had no appointments for three weeks.

We have worked with Rick for over 17 years. During this time he has always been on time,…read moreprofessional, well-priced and his work is excellent. More important, I have always felt comfortable having Rick work in and around both my home and family and my business. Every time I refer someone to Rick the feedback is positive.

The electrician is very quick and thorough. Also they are reasonably priced and just over all good…read morepeople!

Local father and son team that do great work at reasonable prices. They are knowledgeable and…read moreexperienced and, therefore, able to troubleshoot the thorniest problems. Can't say enough about the quality and cleanliness of their work!