Stopped for gas and a snack break. The bathroom was in need of a good cleaning. There was detritus…read morein the bathroom stall. The staff was very friendly.

What a nice Sheetz! My mother and I unexpectedly stopped here for something quick. It was very…read moreclean, organized and reminded us moreso of a Wawa if you've ever been in one of those. I would return.

Before you read this review, know the following upfront:…read more 1. Nelson's does not negotiate on price (think CarMax pricing but, Nelson's is the opposite of CarMax). 2. Nelson's sales employees are not paid on commission. 3. We had been watching three, almost identical, CX-9's for over a month. Two were at 'haggle' dealerships. 4. When I did buy the CX-9, it was the last of the month & it was near closing time. (If you know, you know) 5. I spent six hours apiece at the 'haggle' dealerships; Nelson's had us and out in under two hours and that was not rushed. I'll never get those twelve hours of my life back. DEALERSHIP: The two 'haggle' dealerships were STILL two thousand dollars more than Nelson's non-negotiable / non-commission price. At Nelson's, I used every trick in the toolbox during to get a lower price. I even tried the "I am not sure this is the price...I'm going to another dealership". As I walked away, I waited for the sales manager to jog after us as we left. Nope. Nelson's takes all the fun out of car negotiations. :-) I also observed the other employees. Everyone I saw were not what we have come to expect from a car dealership. They are much better. I'm going to chalk that up to Nelson's sales employees are not under pressure to sell, sell, sell. SALESPERSON Ask for Jacob. Period. Jacob was 100% transparent. He not only showed us how the pricing structure worked, he also explained every line item on the final invoice before we signed. After the sale, Jacob spent thirty minutes showing us how things worked on the CX-9. Think about the last time you bought a car. Did you see your salesperson after the deal was signed? Also, ask Jacob for $15 worth of gas when you close the deal. He'll get it. CONCLUSION Whatever car you are looking for, run the VIN through all these web sites to ensure you have the complete history of the car. Listed in the order by the amount of data you receive: Car Edge, CarGurus, Autobytel, & Car Fax. HAPPY HUNTING!

I had to have my 1994 Miata towed from Danville to Martinsville to have it repaired because it…read morewould not start (it had sat unused for a few years). Brad and a knowledgeable technician replaced the fuel pump and radiator. It's running again. Thank you Nelson Mazda!

A huge shout out to Steve with Ridgeway tire and auto, thank you for referring me to Gregorys…read moreTowing in Ridgeway, the service received was impeccable. I greatly appreciate you and you both were so considerate of my need for my car.

Needed a new water pump. They did fine work, just took way longer than promised and cost a bit…read moremore than quoted.

Unfortunately, I probably won't be a customer here anymore. I had set up an appointment for a…read moresimple vehicle inspection for registration and had to wait about an hour until my vehicle got inspected. Normally, I can understand if things don't always go as planned. However, I set up another appoint for another vehicle of mine for another simple vehicle inspection and after waiting 45 minutes my vehicle still did not get looked at. I went up to the counter and requested my keys and walked out. Apparently, there is really no point in setting up appointments when the time of the appointment is not honored. D. Sumners

Just moved back from Raleigh and was looking for a good honest straightforward shop. First time…read morethere this week and everything went well. They called and explained everything prior tome authorizing work tobe done, at a fair price. I'll be going back.

On a road trip to NC our vehicle ended up with a busted hose line from all those mountains on the…read morehighway. My husband and I were unable to do the repair ourselves after getting the parts from Tanya at Advanced Auto in Hillsville. She directed us to Outsiders which was a mile up the road. Randy took care of us immediately once arriving. Very nice and informative. If I were to ever to need my vehicles worked on again in Hillsville VA this is the place to go for repair.

5 Hands down the…read morebest auto shop I have been to in Rockingham County! 3 separate auto shops could not figure out what was wrong with my car. Beroth not only took their time but reassured me along the way they would figure out what was wrong. Temps were in the upper 90's and these amazing men were the only ones who would help me! Customer service was amazing! Clean restrooms Television for entertainment Labor service Exceptional!

I will not take my vehicle(s) anywhere else! Customer service is always above and beyond. The work…read moreis always amazing and fast. Quotes are accurate. I cannot say enough about these guys. Go! You will not be disappointed!

Unprofessional. Avoid!!! If they send you a survey and you…read moredon't fill it out as they see fit, you may get a nasty call from the salesperon, hung up on when you call, and be accused of taking money from families. Sad cuz I've purchased 3 new cars from them. They acted like my kids when they were little and didn't get their own way. I'm old, I'll go so far as calling this elder abuse. Lots more but I'll stop here

Got an oil change & tire rotation here and was satisfied with the service to the vehicle as well as…read morethe young men working the service desk. While waiting on my vehicle I employed a cup of coffee which was nice and hot. I look forward to bringing my vehicle here again for its next service interval.

We take our vehicles for multiple services including oil changes, inspections, tires, and random…read morebreakdowns. They never disappoint! Christian keep a clean garage and stays on top of all the work!

Cassell Brothers always provides great service and reasonable prices! It's the only place I trust.read more