My initial experience with HDC was probably not the best. I Purchased a 1800$$ kitchen faucet that…read morewas on clearance. The box was a bit tattered and tore up but they assured me it was a hell of a deal. Half price almost, original price was almost 3K. Wow. I'm stealing this bad boy. The box actually looked like it had drifted through the 2010 Opryland atrium flood, I pictured it wedged between a kapok tree and bowl of artichoke dip. But, I mean it's a beautiful bronze faucet. It could withstand anything. Right?! Fast forward, missing parts clamps, washers , rings, returning plumbers , on line orders, wrong size replacement products. 20 hours later of labor and my time surfing the net to find the right part. I finally solved the problem. Told them and they said oh wow sorry. I asked for a discount for all the inconvenience and the money spent and time lost. They said. Oh I'm sorry. It's final sale I said but u just spent a month trying to find me the right parts and u got that wrong too. Yah but I saw on the box it said final sale. . Woo hoo. This is how we do it. Today I had to enter the scene of the crime for another issue, I did the sign of the cross in my car and asked for patience and understanding. As my 5.4" 120 lb self enters the showroom, I held my hand up to the 7'8" greeter -like trust me, you don't want any of this today. I headed over to customer service like a gangster ready to rumble and out of nowhere comes the running back from The Super Bowl trying to address me before I hit the counter. Clearly someone up front fired the canon and said all hands on deck. Crazy customer entering the building. And then ...........the clouds opened and I heard the angels sing. Derek with his big smile and his oh I'm sorry for what someone did to you, god forgive them for they know not what they do. Redemption today for HDC, William the giant at the door who can feel a room even if he can't read it and Derek the king of damage control, helped me in 2 minutes, apologized for the prior mishap and ordered the replacement shades I needed for the dumb bathroom vanity fixtures that the bulbs Burnt right through. ..nice to see good customer service and a subtle reminder to business owners, the name of ur company is the face at the door.

Great customer service. Great selection. Amariah was…read moreextremely helpful and very knowledgeable. They delivered the chandelier at no charge. It was a pleasure to do business here and will definitely be back.

Brought two lamps...one was literally in pieces....he put it back together better than new, and the…read moreother one 'just" needed tightening up...done. Highly recommend....timely, reasonable and kind.

We ordered a light from Europe and needed it converted to work in the U.S., and Cummings Lighting…read moreexceeded every expectation. Anthony was fantastic--clear, responsive, and thorough in explaining the required modifications while making sure he understood our wants and needs. He stayed in touch throughout the entire process, which made everything feel seamless and stress-free. The level of professionalism and customer service was outstanding. They even offered pickup and drop-off if needed, which really shows how much they care about their customers. I will absolutely use Cummings Lighting again for future lighting and modification needs. Thank you, Anthony!

So very rude! The people working here act like it's an inconvenience to have to speak to a…read morepotential customer and especially someone with the audacity to enter the building without an appointment! It's lighting and hardware for goodness sake! I guess if you aren't working with a builder and purchasing a house full of lighting they done have time for you. Pathetic.

I called for four weeks for a builder replacement item. If your calls get sent to "hardware" then…read moreyou might as well hang up. Four weeks of call-back promises is probably the worst of customer service. Even the mention of Ford Custom Homes had no leverage. Went from asking for assistance to offering to pick the hardware up if they would get it out of their warehouse for us, Nothing. Four weeks. Done. Graham's Lighting. Cool Springs Blvd. Franklin TN

The folks here took my antique lamps and rewired them. I had a number of choices in the process all…read moreof which were explained well.

Terrific experience. Brian is great to work with--was able to fix our lamp. Great showroom as well…read more Will be back thank you!

Since we were gadding about and shopping, my friend and I decided to stop in and check out this…read morelovely design shop. While I think it's mostly a interior decorating business, they also have a very attractive multi-room show room with a selection of items for sale from accessories to books to furniture. The staff asked if we needed assistance and then let us wander. The items for sale were very attractive and high end. Definitely a great place to check out if you need a special gift item or a bit of design help.

The best selection in Nashville of home furnishings, gifts, and art. Obsessed with their inventory…read moreand their kind team!

When you walk into Ferguson with its gleaming showroom and countless options for your home and…read morekitchen, it's difficult to understand the one-star and two-star reviews online. Upscale options and tremendous variety abound! But when you're not visiting just to gawk, and you're genuinely attempting to assemble components for your soon-to-be refurbished home bathrooms, you begin to see the shortcomings of Ferguson. Despite numerous employees, forget anyone helping you because you'll soon discover that all the other customers have "made a reservation." Okay, that's an easy issue to solve in the future. Without a "reservation" we were encouraged to scan QR codes for each display to determine available finishes, prices, and measurements. But not even the most modern phones could scan the world's tiniest QR codes throughout the store. The lighting is odd within the store, so significant that you cannot clearly determine whether the color or finish you're considering would look appropriate in your bathroom at home. All of their competitor's stores are sufficiently lit. As we looked for a top to our bathroom vanity, we learned Ferguson doesn't sell vanity tops. They only sell the entire vanity. We have seven-foot-long bathroom vanities in all of our bathrooms like everyone else in our neighborhood does. It's not unusual. However, Ferguson's vanities apparently max out at six feet, so this was obviously no use to us. And don't even get us started on how convoluted the Ferguson website is! We ended up designing our two remodeled bathrooms at a different store.

I wanted to applaud Hallie Hayes for outstanding customer service. He went above and beyond with a…read morechallenging order for my wife and I. The outcome was above all expectations. I am a repeat Ferguson customer, and Hallie is one of the reasons. I look forward to further business with Ferguson and Hallie. John Nisbet

Have to say this has been the best experience we have ever had with an electrician! A BIG shout out…read moreto Jeremy and Randy, they were extremely knowledgeable. These guys restored our light in the kitchen ceiling, after so many other electrician were completely stumped! Our house was built in the 1890's and we had been struggling to find a team as qualified as these guys. Thank you!

Jacob the Electrician replies timely to requests for services, sends well trained and respectful…read moreelectricians, and does a good job at a fair price. What's not to like?

Clay was on time, very knowledgable, and professional. He was able to get my sprinkler system…read moregoing and has since come back to winterize the system. He was again timely, professional and quick. Will use him again next spring

Fast, efficient, quality service at a great value. Clay came out within 24 hours and replaced a…read morevalve and a rotating head at my home for about 1/3 the price of another company I used. I Would highly recommend Irrigation King for those who have residential systems like mine. You won't be disappointed. Paul Franklin TN

Great customer service. I called in they did not provide the service I was looking for however…read moreprovided me with a name and phone number of someone who could. Appointment set work will get done. I am sorry I did nit get the ladies name but I sure appreciate her. Thank you very much.

Poor customer service: 1. Staff knowledge about bulb and…read moreneeds 2. Inaccurate information regarding purchase 3. Will not make good on product return and/or exchange 4. Quick to push back on customer without offer a resolution (s), the customer is not right, from their view. Find a alternative for your bulb needs or beware...