Our central air unit stopped working. I called a local company to see what was wrong. He came out said there was a leak, put in freon and charged us $1215. It worked for 3 days. We called him to come out again but he came up with too many excuses why he couldn't and I believed him. He said his daughter was in a car accident. I felt empathy so we put up with the hot weather with no relief until we bought a window unit. When 2 weeks went by, his next excuse was a flat tire. By now we were upset and I told him I will report him to BBB. Then his texts got nasty. I finally got another company to look at it and he found the problem immediately and repaired what M&E should have. read more