I had a faucet that had a compression fitting that came apart and flooded three rooms and a…read morestairway on May 26th; Memorial day 2014. The damage was cleaned and the problems came when Servepro was used to contract the job to do the repairs and put the home back together. As of today August 18th the only thing done is one room has been painted and the mudding and painting looks like a child could have done better with more attention to detail. There was no attempt to not make a mess, more than likely it will be included with the bill extra time for cleanup! The plumber they contracted and said was licensed and i am very skeptical; his name (Randy Lynner). The first day of the restoration process the cabinet was to be removed and the plumbing was to be capped. There was no authorization to take anything off the property. The plumbing was capped the marble counter top was removed and stolen; it was the only thing taken away from the site. It was a dual Marble counter top with two basins and two new faucets. The warped and water damaged base was left in the driveway minus the marble counter top. There was no clean up inside at all, the light bulbs for the light fixture were missing as well. There was broken glass on the floor that was left behind and some small pieces of the marble back splash that broke off as well as all the other dust and crap that comes with removing a base and top. The place was a mess. The explanation as to why it was the only thing taken, was not even close to being logical for any person of reason. He took it away because it was the only thing that would fit in his truck and he said he put it in a dumpster right away and called Chris from serve pro to pick up the base the rest of it. Well why not leave the entire thing and clean the house and turn my hot water heater back on. Was off for three days till I noticed it. The CO detector was disconnected and never hooked back up therefore causing it to fail completely and have to be replaced. My front door was repeatedly left wide open and unlocked and the key is now missing. Phone calls are not returned and the lack of professionalism is everywhere. They refuse to follow instructions and come and go as they please with no communication. In my case I have two very large dogs and I am very protective just as the dogs are. They refused to follow instructions concerning the dogs. For example: Putting my dogs in the garage all day long so they could be in the house for 5 minutes was no concern for them and would not schedule days for entire jobs to be done. Mudding a 60 sq ft room took two weeks and three seperate trips, and looks like crap, only one wall actually had to be mudded. Do yourself a favor and do not under any circumstance fool yourself into thinking Serve pro is going to be a good choice for restoring your home to anthing other than what they think should be done. You will get an arguement any time you ask something to be redone. They will take longer to explain why it cant be done rather than just doing right it in less time. I have called the police and filed a report and have retained an attorney. Estimated value of counter top based on craigslist and E-bay for similar marble tops is between 200.00 and 600.00 hundred dollars. Faucets about 30.00 ea, CO detector 45.00 ea, light bulbs 12 at 4.00 ea, Replace door locks 120.00 for lost key plus labor... Never using Serve-Pro again- Priceless!

From the owner: SERVPRO of The Saint Croix Valley is a leading restoration company dedicated to helping homeowners…read moreand businesses recover from disasters. Serving the picturesque communities of the Saint Croix Valley, including Hudson, River Falls, Baldwin and the surrounding area, we specialize in water damage restoration and fire damage restoration. Our highly trained team utilizes advanced equipment and techniques to ensure effective and timely recovery, minimizing disruption to your life. We understand the urgency of restoring your property and pride ourselves on our commitment to exceptional customer service. Whether it's a small leak or a significant fire, you can count on SERVPRO of The Saint Croix Valley to restore your peace of mind.

I have only positive words to say about Jeff Doe. He is kind, helpful, full of good unbiased…read moreadvice and most of all HONEST! In the past couple of months and before meeting Jeff, we got the opinion of a couple of remediation/mold inspectors. They were very unclear with their answers. We even had one say they would do the testing after another company (whom they recommended) took care of the "possible" mold issues. We were utterly confused and felt violated by the very shady behavior we had seen so far. When I called Jeff, he was patient and took the time to listen while I explained to him our situation (possible moisture and/or mold in basement), he immediately came over to check on the issue. He diagnosed the problem we were having by doing some tests for moisture/mold. He called me while he was at my home, I was out of state at that time, and let me know what he had found. He then followed up with a written statement a few days later. We had absolutely NO moisture and NO mold! We would recommend Jeff in a heartbeat. Hands down the most HONEST person we have met in this field. He is confident of his findings from what seems like years of experience. Thank you Jeff!

Jeff Doe was originally not my first choice for broken pipe water damage to our main floor and…read morebasement flooding, however after speaking to another leading company for damage restoration I was left with an uneasy feeling that I wasn't dealing with a professional. With a profession in engineering and purchasing, I checked around further and came across Paul Davis services (Jeff Doe). I could tell from the 1st 5-minutes that Jeff was the best choice for the job, and can testify that we could not have found a more knowledgeable, professional and honest person for our situation. Our damage was fairly involved, and it was dealt with in a manner in which I do not worry about future issues with mold or structural integrity. Excellent communication skills: Jeff goes above and beyond.

Elizabeth is a wizard She really gave a THE best service !…read more I can't say enough about this company

From the owner: When disaster strikes, Standish Restoration emerges as Minneapolis's revolutionary force in damage…read morerestoration, combining cutting-edge technology with unparalleled expertise. Since 2008, we've redefined industry standards through our proprietary rapid-response protocols and advanced moisture detection systems, ensuring faster recovery times and superior results for both residential and commercial properties. Our IICRC-certified technicians deploy state-of-the-art equipment and eco-friendly solutions that set us apart from traditional restoration services. Led by Philip, our innovative approach incorporates real-time monitoring, thermal imaging, and AI-powered damage assessment to deliver precision restoration services that minimize downtime and maximize property protection. From emergency water extraction and advanced mold remediation to comprehensive fire damage restoration, we're pushing boundaries and challenging conventional methods. Experience the future of restoration with a company that's not just responding to disasters, but revolutionizing how they're handled.

TLDR: If you have elderly loved ones getting plumbing services, BE THERE WITH THEM!…read more My father was overcharged for services. I was unable to be there to monitor the worker, unfortunately. 1) The worker invited his friend over to my parents' home to "help" him. The friend - some rando with no uniform on and probably not vetted by the company. 2) Said rando parked in the neighbors' driveway. I moved my parents' car so the service vehicle could park in their spot, to avoid this. 3) The "expert plumber" took 3 HOURS to install a BASIC kitchen faucet. He replaced a basic faucet, so no bells and whistles -- nothing complicated. He said, "The old faucet was corroded." Riiiiiiiiiight... 4) Charged my elderly dad over $950 for a BASIC faucet replacement. (Before discount, so over $850 in the end). Thank goodness for his military discount! 5) Didn't plug appliances back correctly. Had to call them to come back the next day to check their work. (In case it voided any warranties, if we did anything ourselves.) 6) His "supervisor" came out. I asked him why it cost almost $1000 dollars for a BASIC kitchen faucet replacement? He said, "That's just our pricing." 7) This company was originally called for a clogged toilet. The plumber flushed it a couple of times and said there was nothing wrong. No camera check, as advertised. (I had worked on unclogging it for several days, as it was unusable.) I guess, I'm a master plumber now. Bottom line: Get quotes, people! And read the reviews! These people are swindlers!

After what has been a really frustrating situation with our septic/main drain for a couple of…read moreweeks, Gabe is a ROCKSTAR! Even through my hubby's tantrums ;-) He remained professional and calm and got the job (clear out main drain to septic) done without a mess! And to everyone else involved, ya'll are rockstars too! Now, I'm off to flush all the toilets and do some dishes and laundry....I do know how to have a good time huh? ~PEACE~

Ignores do not call list and makes spam phone calls and then also tries to bother people by…read moreknocking on their door. Don't get your house repairs from some random company that knocks on the door - spend a bit of time researching and get a quality contractor.

Felipe arrived on the scheduled time to give an estimate. He looked at the project and did the fix…read moreon the spot. He was professional, friendly and did the repair efficiently. AND very reasonably. Great value! Highly recommend!

I have used APC for years. I use them annually now in order to maintain the warranty on my new…read morecarpeting. We are very satisfied with their skill and service. I had a stain come back up after cleaning and Beau came back and took care of it. He works very hard, is polite and friendly, and very respectful. The prices are reasonable. I like supporting local independent businesses. When I was still working, I brought in APC to do all the chairs, about 50 of them. It was great to have those chairs refreshed.

I called them on a Tuesday morning and left a message and called again on Wednesday and still have…read morenot heard anything Thursday afternoon. I ended up going with another company that answered right away and got me scheduled when I needed to.

We recently had a broken pipe in our upstairs bathroom that ended up soaking the entire main floor…read moreand went through to the basement. It seemed very overwhelming the amount of damage that was left in its wake, but Schaun walked us through every step of the way. From dealing with the insurance company to mitigation and finally rebuilding the ceiling, floors, walls and everything else that needed to be replaced, Schaun and his team were on top of it every step of the way. The whole damage (which trust me was a lot) took eight or nine weeks total to rehab and most of that time was spent waiting for the insurance company to approve the claim. Even before the claim went through, Allied was at our house with air scrubbers, giant fans, and dehumidifiers to prevent any mold buildup that may have taken place since the leak. They were also on top of the insurance company to get our claim approved, and once it finally was, his crew was here the next day to get started on the work and continued to be here each day until the job was done. Schaun was very professional and courteous and his crew did a great job getting our house back in order. I would recommend them to others and use Allied Property Services again if anything like this ever happened again.

I worked with Schaun and his team to tighten my carpet (removing bubbles) and fill gaps in my…read morehardwood flooring before putting my condo on the market. They did a great job improving the overall look without the need for a full replacement, which saved me a significant amount of money. They were easy to work with, transparent about what could realistically be achieved with repairs, and honest about the trade-offs between repairing and replacing. I really appreciated that they didn't try to upsell unnecessary work. Overall, I'm very happy with the results and would absolutely use them again.

Element Exteriors was very professional, timely and easy to work with. It was a pleasure working…read morewith them. I would recommend them to anyone.

Element Exteriors did an Amazing job on replacing all our gutters. Talked to John mid week for him…read moreto come out for a quote on Saturday, gave me a great quote even adding a couple new gutters for half the cost of other companies. They had the job done two days later... Amazing!!! other companies were weeks out. I would highly recommend John and Element Exterior's.