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Lynos Environmental Service

5.0 (1 review)
Open • 8:00 am - 5:00 pm

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2 months ago

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Pro Clean Restoration and Cleaning - Pro Clean Restoration and Cleaning

Pro Clean Restoration and Cleaning

(18 reviews)

I have used this company to clean my tile floors and my area carpet…read morerugs. They work is great, timely arrival and departure and no mess when they leave. No smell from dirty carpet machines!!

I made initial contact with Pro Clean on November 24, 2025, after a leak was discovered behind the…read moreshower walls in our master bathroom. The initial crew was outstanding--knowledgeable, responsive, and professional. Timmy and William, in particular, were exceptional. Unfortunately, the positive experience ended there. Customer service, communication, and overall follow-through quickly deteriorated. On December 31, Ryan and another representative came out to conduct estimates and measurements, assuring me the report would be submitted to insurance within a few days. By January 25, I had received no updates or documentation. After contacting USAA, I learned they had not received anything either. When I followed up with Pro Clean, I was told, "There is no good reason it wasn't submitted, it just was not done," but was assured it would be expedited. I also left a voicemail for the CEO expressing serious concerns about how business was being handled and never received a response. Eventually, USAA received the estimate, but it contained duplicated line items and pricing discrepancies compared to the original assessment. This caused further delays while the adjuster waited for clarification from Pro Clean. A partial payment was eventually issued for deposits and materials. On March 12, I made the remediation and 50% deposit payment. On March 24, I followed up with my project manager regarding discrepancies identified by USAA and was told the information had been forwarded to Ryan on the estimating team. As of today, April 14, 2026, I still have a gutted master shower, no meaningful communication from Pro Clean, and no response to additional voicemails left for the CEO. This level of communication and customer service is unacceptable. As a military family, we have lived in multiple states and countries and worked with many companies. This has been, without question, the most frustrating and disappointing experience we have encountered. Zero stars. Avoid this company after initial water mediation.

ServiceMaster Restoration by EMCO

ServiceMaster Restoration by EMCO

(2 reviews)

Florida-Consumer beware. Get details in writing with the consideration of hiring this company out…read moreof Pensacola (owner Jake Petrovic). We were naive and got ripped off. We were told a quote based off the sq.ftg of our home. When they were finished ripping literally ripping sheetrock, removing much more than needed, not preparing our house professionally for the tear out like these companies are supposed to with covering belongings with plastic, etc. Lets just say when all said and done our house was DESTROYED much more than should have been, beautiful doors thrown out that most definitely been saved, they didn't tear out 2 bedrooms of walls (just ripped baseboard off ripping up walls), didn't remove kitchen, one wall in garage, main bath, master bath was destroyed removing the toilet for no reason, not covering up the sewer drain and now there is a ton of sheetrock debris in our pipes. They didn't even have a wet vac to clean up all the debris all over the place. What would you think? The bill would be quite less when all was done. Wrong. It was higher. When Jake was contacted about all this, he reduced the bill to where it was in the original quote of the whole house being done and we would have thought professionally. We had sheet rockers come to our house saying our tear out was definitely on the top list of worst seen especially when they measure the unusual heights of the cuts, all off measure with being able to cut a 8ft piece of sheetrock in half. Their cut measurements are all different heights and again making it very difficult for a sheet rocker to work with. We had someone from the city feel so bad about what we were charged for this mess, they brought us a Pinellas County Consumer complaint form to submit. There is a major amount of patch work, not just sheet rocking and blending in as should be which is costing us more than should have to finish closing up the walls. To top it off, we helped all weekend cleaning out debris, called the city to pick up the trash to which with the price they charged should have been hauled by them, bought them lunch and got backstabbed with a higher than expected bill. The amount of fans thrown all over the house was insane with thrown wires all over the place with major tripping hazards I had to clean up so we didn't trip over the total mess. 2 year young business with complaints and learning curves in progress. I lose sleep allowing this company to tear my house apart and feel sick just thinking about the experience we have been thru and providing a $8,000 deposit which they wanted. Just beware of the nice talk. It's all about the money and taking advantage of insurance. Not sure why this review is stating California. It was done in Florida.

I still have a mold issue and Jake Petrovic was to come back out and finish the mold mitigation but…read morehas refused. Thought its pointless because half the subfloor is petrified. He said he 'hand scrubbed' the whole crawl space area but I call BS. He never completed an inspection prior to hiring, he said the subfloor was sound based on the home inspection photos of the mold. Half the subfloor was actually rotten and we were falling through it once the carpet was up. He never came back out for a followup to make sure there was no active mold, never went inside. I have to hire another mold remediation company to come out now. He told me mold does not eat through wood. I am filing a complaint with the state against his license. He should not be performing mold mitigation. He charged me $12,500 for 1.5 days of work and the franchise told me I should have hired an industrial hygenist!! Yet thats not what I was told needed to be done!! Please beware of this company...he will screw you over big time and not take any responsibility!! We had to go buy sheets of plywood just so we could walk over the floors without hearing crunching or falling through! Such a waste of money!

Lynos Environmental Service - enviroabatement - Updated October 2026

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