Having never booked a cruise before I wasn't sure where to start, but Louise spent time…read moreunderstanding exactly what I was looking for - she was so was so helpful, friendly and knowledgeable in presenting different options before deciding which one to go with and making the booking. I was really impressed and couldn't recommend enough booking a holiday with Louise!

I regularly use this branch…read more The staff there are unfailingly helpful, efficient and friendly. I am submitting this review as a result of having seen the previous one-star review. I sympathise with the writer's situation in having to cancel his holiday, and suffer what sound like some unfair consequences . He has a legitimate case to put to Thomson's. However this looks like a classic case of hard-working frontline staff taking the brunt of a criticism which should be directed at the company's terms and conditions, over which regional staff have no control. The writer says that everything was fine until he had to cancel, which suggests that the staff had done a good job up to that point. Natural justice requires me to respond with a 5 star review which accurately reflects the fine service I have received on innumerable occasions over the past 25 years.

Good morning to all at Bowman travel.xxx…read more Dear Franco We would just like to say a very big thank you for the excellent service from you and for finding us a wonderful holiday in fuerteventura. Hotel h10 Ocean Dunas was great. The whole experience was delightful. We will definitely be using Bowman Travel Services again. see you soon. Steve &Sue Redfern.

The staff, Kay ,Louise and Sarah are fantastic. You go in not really sure what you are after and…read morethey all pull together to find you an ideal holiday. I have also booked with them when I have just been travelling with my daughter and was keen to find somewhere safe etc and they were spot on. Would definately recommend you pay them a visit. They also undercut the most travel companies - even those on line.

With the rise of internet bookings and cheap flights (which may soon be curtailed what with the…read moretalk of per-plane tax) there seems less and less use for a physical Thomson holiday presence on the high street. Honestly though, it would be sad to see it go. All of my early holidays independent from my parents were booked here; Tenereek, Megaruf, Megaruf again (we enjoyed it so much). The staff were patient and helpful, explaining to us in the most friendly way that most hotels would probably not be willing to take a booking of fifteen eighteen year-olds and that it might limit where we could actually go. On the first occasion the assistant even argued (albeit in the same friendly manner) with the hotel bookings department to allow the holiday to go through. She was honest too, about the sort of accommodation we would be getting - it wasn't exactly tripadvisor but she did warn us that she knew it was a little basic. The internet is a fantastic tool, if you know what you're searching for, but often if you want a selection of possible options then it can be best to talk to an actual person in an actual shop which is exactly why Thomson Formby is so good.

Excellent service from this company. Drivers arrived on time and looked very smart in suit and tie…read more Cars were cleaned inside and out very well and price was very fair. Drivers were polite and professional and cars presented an excellent image for our business trip. Recommended as a first class company with lovely cars.

Top class quality chauffeur service. Very clean cars and excellent, friendly and professional…read moredrivers. Free drinks onboard with power points to use laptop and charge mobile phones. Always arrive on time and always help us with our luggage! Polite and smartly dressed drivers make this a first class company!

no not use these under any circumstance. my lost money was handed to them they put it into their…read moreown bank and we still haven't got it back a month later. stay well clear

Service offered at the desk is great. The staff are friendly…read moreand helpful and willing to answer your concerns in a simple straight forward way! The desk is located just as you enter the security section for passengers.

great service, i have recently booked a trip to greece through this agents! the staff were…read moreexcellent i went down and told them what i wanted and they found some perfect places. Really good at what they do and really friendly. The prices are also not bad and there are lots of special offers advertised in the window, which look ideal.

Excellent service extremely punctual and friendly with competitive prices. Would recommend and use…read moreagain.

Excellent Services, helping staff , highly recommended. Umrah Visa , Flight and ground transportread more