Had a great tour today! The tour guide was very knowledgeable about Hot Springs history and was so…read morepersonable. We have been coming to Hot Springs for over 20 years and still learned new things! We really enjoyed the tour and highly recommend it as it is well worth the cost.

On 5/06/26, we took the Hot Springs Trolley tour, and we were "educated" for more than 90 minutes!…read more Tour guide was VERY informative, and managed to sneak in a few jokes that the seniors (us) managed to get right away. All parts of the tour were interesting: the downtown areas, the park(s), the history, the characters...everything. If you visit Hot Springs, and you don't take the Trolley Tour, you are definitely missing out! Got some great photos at all the stops, and got a water sample to bring home. Definitely recommend this to all age groups.

They rescued us after a nightmare Lyft experience to the restaurant in Hot Springs…read more We would have been stuck standing outside if not for Taxi service. The driver was awesome

My car broke down and I was late to work and they sent car #11. He showed up within 15 minutes and…read moregot me downtown Hot Springs just in time, I will use the. again if needed

Update - so I have spoken with with both owners of the company now- and they are determined that…read morewhatever happened to cause this they will fix it- very professional and great people. I want to say I hadn't had a chance to write a review before and had intended to write a great review- the drivers are wonderful, I've met Jeff, Steven , Anthony, Jessie, who carry my groceries and even help me into and out of the car when I'm too weak (I'm disabled) . There Andre several others I've only met once who are just as great but I just don't remember their names. Not one of the drivers I've met has been anything but friendly and professional. The cars are all née and clean and this company has a great future. Update - One of the owners, Diane, of the company called me to get the whole story- very professional just like all the drivers I've met with the company. I hope this is just one bad day for those dispatchers - until today I've enjoyed the service and given a chance to explain what happened and have this resolved I'd rather continue using spa city taxi than another service. I have been using the service almost every day for almost 2 weeks when suddenly they wanted to overcharge for a ride I had before- when I refused and said no just take me back to my hotel they tried to charge me double for that! I paid the driver $9 the fare that took me to the same distance in the first place.I didn't want the driver to be short changed so I called to explain after I got home- the two dispatchers that I spoke with with rude and short with me and hung up on me several times without listening to my explanation. They told me to call Hot Springs Taxi next time - so I will - and so should you.

horrible cab company anything but here. drivers like to lie on customers and over charging. they…read morewill have you oate to wherever your going and the owner is very rude.

Awesome ride experience Goose was very informative and I hope his son forgives him for whatever he…read moredid when he was a young boy!

Captain Goose was fantastic! Five stars! Would highly recommend…read more The duck tour! Nice tour very informative!

We were from out of town for a wedding had a last minute request ~ Don made it happen!…read moreProfessional, courteous, responsive....everything you could ask for. Mike, our party bus driver was so friendly and made us feel welcome in his town. The party bus was clean and comfortable. Highly recommend!

From the owner: Making special days into lasting memories! We provide luxury…read moretransportation to and from your destination at an affordable rate!

Ordered a cab for pick up at 6:30 am…read more   No cab Called them. First, the person answering the phone denied any reservation.  When I gave him the confirmed reservation number.  He said I entered it wrong (it wasn't). When I told him, that it wasn't wrong, he canceled the reservation and banned me.   Lol- banned from an incompetent taxicab service. The Lyft arrived 10 minutes later at exactly half the price. Do not use this service to or from the airport. Totally unreliable.

Was picked up by a rude and and friendly man, he proceeded to take us home the wrong way then…read moredropped in some liquor store and picked up a drunk man without telling us, then dropped him off. Proceeded to take us home and needed directions. I'm pretty sure we were charged for the whole route. I was pretty scared the whole can ride because the guy was creepy, quiet and never mentioned picking up another passenger. I WILL NEVER USE THIS COMPANY AGAIN! BEWARE!!!!!!!

It's generally pretty good as long as the races aren't busy…read more Posting this mostly to state that Arkansas is AR, not AK. So, you know, the website for provided is for taxis in Anchorage Alaska.

Wish I could give negative stars. All of the taxi services including this one (which is the one we…read morecalled) are handled by the same dispatch. They were rude and very unprofessional, ultimately leaving my special needs son without a ride home late at night. Horrible

My experience with Central Arkansas Taxi was 100% Outstanding. I contacted this taxi service…read morebecause I needed transportation from Mena, AR to Lake Hamilton Bible Camp,Hot Springs, AR for a church meeting and Uber had no drivers in the area. I am an elderly woman who was out of town, so at first I was somewhat anxious. When I met my driver (Gemi), we connected instantly,causing my anxiousness to cease. Her honesty, dependability and patience with me made me feel welcome and the fare for my taxi never changed. I want to thank the owner of this taxi service for having great services. I am using your services again and I will Highly recommend anyone needing a taxi service who is Truly concerned about it's customers, please give Central Arkansas Taxi a call. I promise you, you will not be disappointed.

From the owner: Proudly servicing Central Arkansas and surrounding areas for all your transportation needs. From…read moreairport shuttles to town car services, we have you covered. Call or text (501) 708-8213 to schedule your ride.

Usually city tours are lame and boring but this one was THE BEST. I would recommend going on this…read moretour as soon as you get to Hot Springs, AR. because it is very informative and fun at the same time. Our tour guide was Captain America, he is an excellent entertainer, super funny and friendly. It was around 75 minutes of pure laugh, interesting information and nice views!

Worst duck tour ever. You can drive yourself up the main street for free…read more Spent very little time on Lake Hamilton, maybe 10 minutes. Total Waste of money.

Real fun for the family and kids. Nice little tour of…read moredowntown Hot Springs and nice boat ride as well.

The tour was nice but our driver made 2 different racist comments which made me and my husband a…read morelittle uncomfortable. Other than that, it was fine. Would recommend with different driver.