Patient First is a walk-in clinic, an emerigicenter and a primary care facility. I've used it as…read moreall three with varying degrees of satisfaction. As a primary care facility, I am completely satisfied. The doctors take the time to get to know you, it's easy to get an appointment and in fact you don't ever need one because it's a walk in clinic as well. When I needed a copy of medical records, they didn't charge me for them as many doctors offices do. I went in, asked for them, and the doctor signed off on them in minutes. As an emerigicenter, the wait is never long, the facilities are modern and top notch and checkin is quick and easy. My only issue is as a walk in clinic. Their policy is not to provide costs of services prior to being seen. I'm sure they cannot say for sure how much some treatments will cost until they see a patient. However, one would expect the price of a vaccination or physical to be consistent. And even those costs they won't tell you upfront. Despite this, I chose Patient First as my PCP and I'm pleased with the staff, facility and service.

After having numerous medical physicals at the Patient First in Allentown, PA for over 6 years,…read more I was denied to have the exam completed today, AFTER I paid for the exam and during the exam "in-progress" after the Vision & Hearing portion, "Vitals" (Height, Weight, Blood Pressure, Pulse Readings) were taken!!! What a waste of time!!! What legitimate medical facility does this....?!?! The All-Female medical facility had a very "Boss-Girls" demeanor toward me and very authoritative conduct & unprofessional tone with me, especially the woman who claimed to be the facility "director". The Director of this unethical and unscrupulous medical facility took payment and started the exam, but later during the exam decided not to follow through with the medical exam. She stated: "that their facility no longer serves the U.S. Merchant Mariners and that the medical form(s) are TOO difficult to process.... (See attached form!) Not difficult at all!!!! Ironically, on the same day, I went to American Family Care nearby, and had a very good experience with their medical professionals, which was $60 less expensive. They (AFC) stated that this form and ALL medical forms for U.S. Merchant Mariners are not difficult. The B.B.B. has numerous bad reviews for Patient First, and none of these reviews are positive, so bad their reviews on BBB, Patient First is NOT BBB accredited!!!! You would would wonder why.... I HIGHLY recommend staying FAR away from this sudo medical facility!!!!!!

I was here on 2 separate occasions. The first time was for my flu shot. There was no wait time and…read morethe NP I saw was friendly and quick. The second time I was seen by another NP for a cold. Again there was no wait time, the NP was so friendly, fast, and extremely caring. Wish there were more people like her! I will be coming back again :)

It was very easy to get an appointment, and my first mammogram experience was pleasant thanks to…read morethe lovely technician at the East Stroudsburg facility, but that's where the pleasantness ended. I was called 2 days later to come in for a follow-up mammogram and ultrasound, but I wasn't told that I had to go to the Bartonsville facility because they don't do follow-ups at my local facility. I show up in East Stroudsburg and was told that I had to turn around, leave, and go to Bartonsville. Luckily, I had been a few minutes early, so I made it to Bartonsville only about 10 minutes late for my 1:45 appointment. At about 2:30 or so, I asked if it would be much longer, and was told 20 minutes. They then moved me to a smaller room where I was waiting with 4 other women in my flimsy half-gown for what seemed like an eternity, with no one saying a word to us. No "sorry, it'll be a while longer." No "would you like to come back another day." Just nothing. It sorts of reminded me of being back in the '80s when places weren't held to the same standards as today, where they would just leave you to fester and don't care if you're informed about what's happening. Finally, at 3:30, after nearly 2 hours of total silence and more waiting, I had watched all the HGTV I could handle. I found 3 women chatting in the hallway and told them it was unacceptable. I was then informed that one of their machines had broken and there was only one room available to do tests in. I understand that machines break and it's just the luck of the draw, but TELL US SOMETHING. Offer another appointment another day. Just say something, anything. Don't just leave us there festering. Where is the common courtesy, if not for your business, then just for other human beings? I mean, really? Anyway, I finally got taken care of and was out of there at 4:00, nearly 2 1/2 hours late. Two days later, I get two letters in the mail. One says that I need a follow-up appointment. No sh*t Sherlock, I had one 2 days ago. The second letter (that I received at the same time) says I never responded to them for a follow-up appointment (?) This place needs to get its act together. They're the only local facility that accepts my insurance, so I'm stuck, but if you have a choice, go elsewhere. Fair warning.

Friend was in hospital several weeks, then suddenly transferred to rehab facility against her…read moredesires. Nobody called us to advise about transfer or test results. Went to investigate and they refused to provide any information.

This isn't the best 24 hour emergency clinic around, or even on this street. Dimly lit, older…read moresetting and there always seems to be a wait. Fox News is always on in the waiting room (this could be a pro or con, of course). The staff is sometimes friendly, sometimes not. Same goes for the doctors. Sometimes they're good, sometimes they're bad, one time they were actually really good (but that guy was the retired, substitute doc). Instead of going here, go to Patient First just a few minutes north, at the Giant shopping center, corner of Cedar Crest and Tilghman.

This place has gone seriously downhill in recent years. I've been going here for about 20 years…read morewhen the need arose, and I will no longer be returning. In 2016, I was bullied by a nurse into getting an unnecessary vaccination (I knew my tetanus shot was up to date, but there was no record of it), and Dr. Singer's go-to antibiotic was a fluoroquinolone - it has a BLACK BOX warning and shouldn't be prescribed unless absolutely necessary! During my most recent visit, the nurse practitioner on duty (since there was no doctor there that day) treated me horribly. First, she was skeptical of medications that my PCP had prescribed, and then she didn't even do a complete examination of my shoulder - the reason that I was there. A medical professional should be aware of basic anatomy - the shoulder is NOT just ONE joint, it is FOUR! At this point, I knew she was just being dismissive because she thought I was a drug seeker (based on my medication list), and knew I was just better off getting out instead of wasting my time asking her to do a proper examination. I considered walking out without paying, since they should be paying ME for my time that they wasted. Dr. Barnhurst is the ONLY redeeming doctor at this practice!! He is a great doctor, but unfortunately he has limited hours.

Went to this office based on reading reviews. It was very close to closing time and the office…read morestaff couldn't have been nicer. I was registered right away, called back on time. Also, since it was close to closing, there was no one waiting so luckily got in right away. The nurse was very nice and concerned about how I was feeling as well as the Dr. He was very thorough, didn't rush me, explained the medications he was giving me and told me he was writing them out since it was late, I can try somewhere that was still open to get them filled. I highly recommend Dr. Braun and the staff here. Will come back if needed while visiting family from out of town.

Went today for care for my son. They took my insurance cards and told me that it was pulling up as…read moredental insurance in their system. I knew it wasn't because a) we've had this insurance for a while and b) we've used this insurance for other doctors successfully. I even logged onto my insurance information and verified the information was up to date and accurate. I could've paid out of pocket, however, we were there for a sports injury and I wasn't paying out of pocket, when I know we are insured. Also, while we were there, two different people came in for COVID tests. Everyone is waiting in the same waiting room. They really should take measures to have COVID patients wait in the car until they can be seen. I ended up going to St Luke's Urgent Care.... They took my cards no problem and insurance covered the visit. Posting 2 stars simply because the gentleman at the front was very nice and did everything he could to try to help.

I wish I could give a review on the actual staff and experience with their care & such but I didn't…read moreeven get to that point :) made about 5 different appointments to get literally just a consultation, not only did it allow me to make appointments on days & times they weren't even open but when it came down to the actual consultation appointment I was never sent a zoom link that I was told I'd receive prior. The final time I tried for this appointment I sat on hold "in line" while there were 3 people supposedly ahead of me and once I finally got up in line I was hung up on! Once I called back and went through the whole process AGAIN I was bumped to caller #9 in line :) At that point it was 25 minutes past my appointment time and I was just done. Maybe im just unlucky but if you're planning on going to this facility please don't waste your time & stress yourself out like I did.

if I could give it lower I would I had called countless times about getting my proscription sent to…read moremy new pharmacy because the one I had been using is now permanently closed. they said that they would send it up and that the pharmacy would call me. I have once never gotten a call so I ended up calling myself and the pharmacy said that no one has reached out more did they have anything for me, each and every time.

I visit this hospital in a 911 call , received by the nurse in a very extremely poor attitude, the…read morereason, something the Lehigh Valley hospital schoenersville rd. Bethlehem PA. posted in my record almost two years ago. and have been ruining my reputation were ever hospital and Dr"s office i step in. This information has gone viral all over the heath hospitals. As a result of this, St. Luke"s Hospital discharge me with no information no treatment, and deenay me my discharge documents saying the machine was down but at the same time came ten minutes later, after i was drowsy and dizzy, of the medicine they gave me, and ask me to sing papers, that i do not know what they were. the nurse at my care and Dr. were nice; tooooo nice please reality check, no personal i any hospital is that nice. Be careful when you visit any hospital you may be getting more than u ask for... But remember who may it concern, and take notes that when you put in practice to destroy some one you should dig two times, for the person you are trying to destroy then for your own because as a result of your anger what ever this is, will destroy just you. Thank You St. Luke's

One month ago, I brought my 7 year-old son to the urgent care. We drove further to get there as…read morethey have a reputation for getting you in and out. He had fallen off the bed and split open his scalp. Needed several staples. We were taken back immediately and were finished within 1 hour. Most of the time was hold a numbing gel on my son's wound to make the stapling less painful. Great job. Would definitely go back again.

I give this place 4 stars for the fact that no appointment is necessary and you can walk in…read moreanytime. The wait might be a bit but it's better than being told by your family doctor that he can't see you until two nights from now... bleh. But I give this place 3 stars for the fact that even if you HAVE an appointment, you'd still be waiting just as much as those that walked in... uhhh what? And I give it 2 stars for the fact that it's hit or miss in terms of wait time. Sometimes you wait a decent amount before your name is called (and I think 30-45 minutes is decent since I mostly walk in). Other times it's like they forget about you. Even after you're called into the room, it could be another 45 minutes before anyone even look in on you. In fact, sometimes there might even be a knock on the door to check if there is someone inside!!! The doctors are all nice, some take more time than others, but all are quick to address any concerns you might have. So on average... 3.5/5.0

I love the fact the I can see a pain Management Dr. and a PCP in the same facility. But the…read morereceptionist in the front are very unprofessional and not very helpfull you call and leave on hold and don't return to the phone. Dr. Yasen Khan is the best the Rhizotomy procedure is releasing my back pain. Thank God for him also his wife Elizabeth Khan is a good Dr. I wish i could afford her new program that she started. Maybe next year when my husband is working and we can save money. Carmen Amathullah