Switched to this place on a friends recommendation. My son and I both came in to get hair cuts,…read moreall good considering they have limited hours. (I would argue banker hours - not business hours for people who work.) We both received arguably good haircuts, but here is where it turns to crap. I book our next appointment for 5 weeks later. TWO DAYS before our appointment they call me to reschedule my appointment at their convenience because the owner decided he wanted to go cut hair at some car show. Who the hell runs a business like this?? Now my son and I have overgrown short haircuts that look like crap and I have to try to find a new place to fit us in because this guy put his own personal fun and advertising ahead of his already more than he can handle client base.

I walked to the 1st st location given on yelp only to find out they had relocated and not updated…read moretheir info. Edit: They only moved to a different building less than a block away, I walked over and got my haircut. Cool atmosphere, friendly people and they do a great job, would recommend to anyone.

There was a time when this place was actually pretty decent for getting a haircut in a timely…read moremanner. That time is long gone my friend..they dont handle new clients very well- so expect no one to greet you properly incase you have any inquiries about the appointments. the overall atmosphere of the barbershop changes due to who shows up, so say if its a friend in the neighborhood dropping off beer for them...then of course its time to take a break and jam to explicit hip hop while scoping out babes. That only changes when say a Parent shows up with their child- they at least put the tall boys in brown bags- so they are considerate to a point. Granted there are talented barbers that come and go within this establishment, its not worth your money to find out if you took the right gamble. Check out Chi Town CUTZ if youre looking for something similiar in barber style but they at least take their business seriously BTW: i only made an account solely for this review so rate however you will. I'll improve over time.

Rude and extremely inconsiderate of people's schedules. I sat there for an hour with 2 barbers not…read morewaiting on anyone. The owner walked out and told me "I got a schedule bro going to lunch." And left while the other barbers did nothing. I will never go back nor will I recommend anyone.

Downtown Barbers was the first shop I went to moving to the area. Phil is great to work with -- he…read moretook the stress out of knowing my exact numbers and was flexible finding what felt right. Add in the joke of the week and movie on every time you go? I'd recommend Downtown Barbers to anyone!

Great service, friendly staff. Phil is a funny guy, and his girls are friendly as well. Always…read moremusic or movies on the TVs, decor is great - vet oriented. Can't go wrong with Downtown Barbers.

The girls are always so friendly, they have made my young son's experience so easy. He's not a fan…read moreof getting his hair cut but since we started going here he has had no problems and prefers going to this specific location. I also enjoy coming here to get a shampoo wash, I have no clue how to braid my hair and the girls here dutch braid my hair and I absolutely love how it looks.

I was a long time customer dating back to when machesney park was at the location next to radio…read moreshak vs where it is now. Even taking me and my three kids there regularly. Back in December 2024 I had an appointment at this Rockford store for my 5 year old. When I got there the manager decided to rather than take my 5 year old for the hair cut to make us wait over an hour for someone else to cut our hair. I complained on their survey the wait time was "15 minutes" and "on deck" on the app but changed to an hour wait and took over an hour. After sending the complaint the next time in, my oldest son (where we filled out the complaint) was "no longer welcome" at the state street store. All because of a complaint for how long we had to wait for a 5 year old. On top of prices constantly going up, no longer worth the hair cut. still no follow up from the store so must not need the business.

Great haircut, shave . Recently lost long time favorite barber, Don. 2 gals who are now barbering…read moreare excellent.

Love this place. Old school barber shop. Shoot the Shit with the fellas and get a good haircut. I…read morealways walk out feelin fresh. Thanks guys.