We are totally satisfied with the service we got from John. From picking the fabrics to…read morereupholstering multiple pieces for us- John did a great job. He was personable and attentive and his prices were reasonable. We have no hesitation to recommend him.

One button to be reattached to couch cushion... $225!!! $125 if I brought it to them! Got it done…read morefor $20 at another location

Thanks to Eric we were able to keep out antique dining set for many years to come!…read more Eric is very helpful in providing us with ideas & samples for us to pick the right material...we are very happy with the final result that replaced the original leather seats which had seen the years...will for sure recommend his service!!

Eric was very helpful in upholstering our counter stools to its original form. He was honest and…read morevery responsive. We are very happy with the end result - will definitely recommend Mirrs Interiors.

He did a great job on my cushions, and it wasn't over priced. Would use him again and would…read morerecommmend.

Outstanding service and workmanship. Same day onsite repair of our chair. Amazing! Mohammad and his…read morehelper had all the tools they needed to do the repair work right at our house.

Here we are in 2024 and this company operates like it's 1999. You can't come in to just look at…read morefurniture or try it out, you have to make an appointment and there's no way to make an appointment online. If you call, the person who's in charge of appointments is often busy and you need to leave a message so they can call you back. I left a couple of messages and they never called back, so I just ordered online. Nowadays, Steelcase and Herman Miller will let you order directly online without having to play phone tag with a salesperson to even find out their pricing.

We bought our office furniture system from them six years ago. They were helpful, coming over to…read moremeasure the office and drafting the furniture layout for us. This year, we moved and decided to keep the same furniture. Since they offer moving services (plastic box rental, disassembling the furniture, moving furniture and personal contents, re-assembling the furniture), it was a clear choice for a full-service move. The guy who came to quote us said "hmm.... 75 boxes" and that was exactly how many we needed!! By the way, he was from "Magena", which is apparently a sister company of Heritage, at the same address. The guy who delivered the boxes a week prior, and the guys who came to do the actual move were all wearing "Heritage" uniforms. They request a diagram of the new location ahead of time, with all rooms numbered and furniture laid out. Then, all the items to be moved need to be labeled with those numbers (on a easily removable sticker that they provide). I was impressed when the guys that came in said "wow, lots of things going to the second floor" just by looking at the number 5 on many boxes. The diagram's not just for the office guy or the site manager, but the whole crew gets a briefing! This was going to be a 4-star review, but they went out of their way to help us. We were booked for Monday morning, but we found out last minute from the management of the building we were moving out of that we could not use the elevators on weekdays before 6pm... . I called Magena/Heritage the morning of the Friday before the scheduled move, and they were able to rebook us on such short notice for that same Friday evening. Thank you so much!! He warned us that the cost would be a bit higher than quoted, since the guys would have to work overtime. The invoice was exactly the same as the quote, though... So this was going to be a 5-star review. But the Reassembly of the furniture units were a bit lacking. The table units we have had been discontinued, so they brought compatible legs from another line, in case we needed more to complete the new layout. I just wish that two legs, next to each other 11 inches apart, in plain view, could have matched each other. Also, I numbered all the parts, as I had been told to, but it seems that they just looked at the diagrams and used whichever interchangeable part was at hand. Those were interchangeable when they left the factory, but aren't anymore, as only a few of the desk surfaces had keyboard trays. And I had planned out cabinets optimized for key compatibility, but that wasn't realized. So back down it goes to 4 stars. Sorry I'm picky. The invoice was mailed to us later, and we paid by company cheque.

I inherited my favourite Auntie's unusual 1930s turquoise leather couch. I remember sitting there…read moreas a child, reading a book in front of the fireplace after festive family dinners. Shipped it from NY in the 90s. It began to fall apart. Took it to Cook's for reconstrution. Oscar performed a miracle!! Not only did he find the perfect Italian leather at an excellent price, he did exquisite work. He also knows fabrics like no one else. His seamstress' work is wonderful too! The shop is tiny and crowded with ongoing work. There is an astounding collection of fabric and faux leather to choose from. if it's leather you want, Oscar will source the best. He knows secrets of materials and construction from rigorous training and years of vast experience. See for yourself.

Fantastic job of an old couch with horse hair. They were very professional. Came to my place to do…read morethe quote.

Highly Recommend Xeno for Custom Foam Work! I recently…read moreneeded custom-cut foam panels for my patio furniture cushions and a cozy bay window seat, and Xeno Upholstery did an outstanding job. The team was professional, knowledgeable, and helped me choose the perfect high-density foam that was firm yet comfortable--exactly what I needed for outdoor durability and indoor relaxation. The cuts were precise, fitting perfectly without any adjustments needed, and the quality feels top-notch. My patio chairs are now so much more inviting for summer gatherings, and the bay window has become my favorite reading spot. Turnaround was quick, pricing fair, and the customer service was friendly throughout. If you're in Vancouver and need custom foam or upholstery work, Xeno is the place to go. Thanks for making my home comfier!

Xeno is amazing! My partner and I had them do two jobs for us, the reupholstery of the back of our…read morecouch and a cushion cover for our chair. Both jobs turned out amazing! They did my my slip cover for my chair a bit too small but did however re-do the job for no extra price which I greatly appreciate! They also have an abundant selection of fabrics and materials to choose from. I highly recommend them!

I've only visited/stopped in to inquire about making cushions for my dining room chairs. The owner…read moreanswered all my questions and was able to see some of the work they do and their timeline--very professional, custom work, and they had books of fabric which can be ordered, that I could choose from. Once I find the fabric, I plan to use their services.

I wanted to get a customized cushion and its cover all together. I had the chicken shaped material…read moreglued on a square shaped cushion cover at first but wanted it to be its original shape. When I went into the shop to consult with the owner about this, his service was super satisfactory. He fully understood what I needed and it only took him a week to alter the whole thing. The price was also very reasonable. Tbh, it almost costed nothing. I would definitely recommend this shop to everyone.

The lovely "Hugo" sofa is now in my living room. This beauty with its deep indigo blue upholstery…read moreand "studio" size is perfect for my apartment. The fluffy feather seat cushions are nap-inducing, the soft back cushions cry out "embrace me" - all in all, a statement sofa. After a tiring and thorough slog through the furniture stores of Vancouver, it was suggested that I try Sofa So Good. It took a couple of visits, and many bouts of measuring the elevator and my entryway, before I could choose my new baby. Staff were pleasant, knowledgeable, and patient. "Hugo" is locally made in Burnaby, wood frame, solid - built to last, a good value for the price, and so-o-o comfy. Sofa stocks a great selection of fabrics, lots to choose from to suit your personality and home decor. My sofa arrived before the stated delivery of 4 to 6 weeks. Located 2 blocks east of Cambie, on Alberta St, between 7th and 8th Avenues. Lots of street parking.

Shit sofa and shit arm chair. Only had a year and am…read morelooking to replace. Also shit delivery and customer service! Will NEVER recommend or go back! AVOID at all costs

I can't thank West Side Upholstery enough for the amazing service I received today. I brought in my…read morecushions of my beautiful couch that had some holes from a pesky mouse, and they matched the fabric perfectly, repaired them impeccably and all within a couple hours. They were so professional, kind and skilled in their work! I can't recommend them enough. Thank you so much!

From the owner: Upholstery shopread more