We had a rental in Russellville that unexpectedly needed a complete hvac system replacement. Bryan…read morewent out of his way to make sure our tenant was able to stay cool by bringing them portable a/c units to use over the weekend. He was quick, respectful to both us and our tenants, and his pricing was extremely fair. Heaven Air will be our go-to company for all our properties needs in the future.

I have a home warranty company (Choice Home Warranty - do not use). they assigned this technician,…read moreBryan - who owns this company, and he was a no call no show the first time after I left him three messages. The second time I had to file a claim on my AC unit, they assigned him again, and guess what, he was another no call no show after I left him three messages and called five times over several days.

Excellent Builder and crew,. Everyone was very respectful and exhibited a high level of personal…read moreintegrity. Will do the job just as you request it and will do it right the first time.

highly recommend Brian stone Construction! The Crew showed up on time everyday and Brian stayed in…read morecontact with us throughout the process with timelines! Brian and his crew built us a beautiful house that we love

The owners are amazing people and have served the river valley for decades. Great serviceread more

In July 2015, we called River Valley Restoration to assess our water drainage problem because water…read morewas slowly leaking into our finished basement. Trey Shafer, owner, told us he was licensed and bonded, and later we found out he lied. He recommended water proofing the basement and installing a drain tile in front of our house ($7,000 / Project #1), as well as a new deck (which we needed) with a metal roof ($16,000 / Project #2) to prevent water from creeping in through the back and into the laundry room. Total for both projects: $23,000. He guaranteed it would take care of our water problem and promised us a one-year warranty. He explained to us that a large ditch a minimum of eight feet deep would be dug along the front of the house, the dirt would be hauled off, waterproofing would be applied, a drainage tube would be inserted into the bottom of the ditch to carry the water away from the house, gravel would fill the hole, and everything would be nicely landscaped and cleaned up when they were finished. While they were excavating the drainage ditch, they halted the job and called us outside to see that the front corner of our home "just fell off." They "fixed" it , but the repair work is shoddy, the brick mortar is cracking apart, half the brick wall has settled down about 1/2", and instead of replacing all of the brick they knocked off, they built a wooden 40" x 17.5" doorway. They also re-routed the original plan for the drainage pipe,diverting it to the west side of our house, next to the west basement wall. Although they initially dug the ditch fairly deep (possibly about 6-8 feet), they dumped about half of the dirt back into the hole (instead of hauling it off), then laid the pipe, and filled it with gravel. They never landscaped or cleaned anything up, and left rocks all over the yard, and even left ruts all through the backyard. Also during the excavation, they cut through our downspout extension that was buried underground, and when we asked about it Richard told us he had directed the downspout down to the drain tile and it would carry all of the water out through the pipe. Later we discovered it was merely cut off and not directed anywhere, thus no longer carrying water away from the house, but instead directing the water straight down to the basement. The deck project started one to two weeks later. We brought several issues to their attention, some of which they fixed, most of which they argued about and ultimately did nothing. One thing that was not fixed was the guttering. They removed the long gutter from the back of the house, but did not reattach it to the new roof. Also, the new roof was supposed to protect our new deck and basement, but yet it leaks all over the new deck, there were no nuts or washers used with the screws, the west railing of the deck is not even braced, the roof does not appear to be properly braced and attached to the house, the support column is bowed, and much of the wood has holes and pits. The first HEAVY rain occured on November 16, 2015, and more water entered our basement than ever before (approximately 1/2" or more above the tile). The first thing they said was that their drainage system was working, but we showed them it was NOT working because no water was draining out of it, and there was no puddle under it. Trey and Richard argued that it DID work, knocking a hole in the retaining wall to "check for moisture," and began looking for every other possible way that the house could have gotten wet, putting sandbags outside the back door (even though that's not how the water was entering), digging a hole under the west side of the house (which ironically is where they had planned on their drain tile's water drainage) and placing a temporary sump pump, taking pictures, and completely ignoring the fact that they had not waterproofed our basement or properly installed the drain tile. They placed fans and dehumidifiers inside the basement to dry it out, and when they returned to collect their equipment the next day, Trey began "selling" us on another costly solution, stating we really didn't need the drain tile he had installed in the front. It became obvious that they did not know what they were doing, and we sought out second opinions from other contractors who confirmed our suspicions. We have been told that the drainage system was not properly installed and would never work because #1: It was not dug deep enough, #2: a clean-out valve is never installed with a perforated pipe, and #3: If it HAD worked it would have flooded the west side of the house, Also, the severed downspout was merely pouring water toward the basement. December 2nd we gave him a call and asked for a refund. He was unwilling to give me a refund and did not offer to fix anything, but just said, "Well, you have fun with that," and ended up hanging up on me.

We were very pleased with our new roof. Nick and his crew were very knowledgeable about what they…read morewere doing. Our roof looks great. They cleaned up everything before they left and they went the extra mile to make sure we were satisfied with our roof. We would recommend Nick Kremers very highly.

I called to get an estimate . The lady said she would have a salesman to call me . I never heard…read moreback from anyone . I called another company and they came right out and gave me a fair price .

We had an extensive roof leak around our fireplace that was hidden long enough, when we found it we…read moreneeded a new roof, new wall and new flooring in that room. We have used this company before with good luck. They came and gave us an estimate, also let us know they could handle the inside work. This company will treat you like family. They are efficient and skillful. Joe was our inside man. Give them a call.You won't regret it!

I called Jason with Affordabull at 9 in the morning with a problem with my A/C, they were at my…read morehouse by 11 am. They found and corrected the problem within minutes. They price for the call was more than reasonable. I've used them 4 times in the last 3 years and they have always been quick to come out, professional and reasonably priced. I highly recommend them. Rebecca V.

I am a new property manager in the area. All of my contacts/networks are in Hot Springs (not…read moreRussellville) therefore finding good vendors has been a task. These folks are fast, affordable and professional. As a PM it is sooooo vital to my success to work with folks like this!

Excellent service, fast and reliable. Highly recommend. They went above and beyond and caught…read moreissues another company didn't even check.

very fast and quality work very professional service. I would…read morenot hesitate to call them again they really did a great job and put everything back the way it was when finished. A +++ service for sure.

Dalton and Paul Duvall have installed HVAC units in the last two homes I have built and they have…read morealways done great work but their GREATNESS really shined through this July when my new compressor broke on the hottest week of the year so far. They not only showed up the day I called but when they determined my unit was beyond repair they were contacting the manufacturer and got me a new unit at no cost to me. They even brought two window units and installed them temporarily in my house so we could stay cool until the following day when my new unit came in. it was no hassle and some of the absolute best service we have ever had. Now we are cool again! Great Job!

If I could give a zero star, I would. Someone was asking for recommendations on heating and air…read morecompanies and I posted my experience. One of the guys said I was lying about my review, so now I am posting the whole interaction here. Facebook kind of scrambled the posts, but you can get the idea by reading it. Chrissy Ruth Wells Jackson Duvall's sold my husband a unit with lifetime warranty on the blower motor and then wouldn't honor the warranty. They did quote me for a whole new unit without coming out to check it out. Atchley was supposed to come and clean my a frame inside the house and did everything but because the guy didn't know how and then wanted to charge me for sending somebody else out to do it. Bright was wonderful! They came out and fixed my blower motor for me and my unit has been running just fine for the last 3 years. 16h Reply Share Paul Duvall This warranty covers part ,u wanted me to cover labor and Freon 14h Reply Share Chrissy Ruth Wells Jackson Paul Duvall as a matter of fact, the person I was talking to tried to tell me you guys did not sell anything with a lifetime warranty until I sent her the copy of my receipt and then she said well we're not honoring it. You should've known that was not a legitimate warranty 14h Reply Share Chrissy Ruth Wells Jackson Paul Duvall I did not want you to cover the Freon and labor. You guys refused to honor the warranty. So, which is it was I lying or is it what you're saying now that I wanted extra work done Free? I guess me showing proof made you a little bit butt hurt, huh 14h Reply Share Paul Duvall It wasn't Duvall's AC 15h Reply Share Chrissy Ruth Wells Jackson Paul Duvall I was mistaken. The warranty you guys refused to honor was for the compressor, not the blower motor. I had someone fix that problem and then the blower motor went out also and I called someone else for that too. May be an image of ticket stub and text that says 'INVOICE# 3818 DUVALL'S AIR CONDITIONING REFRIGERATION 8342 SR 124 RUSSELLVILLE AR 72802 (479) 967-1280 or 970-1130 DATE 7/31/2006 BILL : UNIVERSAL HOUSING DEVELOPMENT RUSSELL.VILLE RUSSELLVILLEAR AR 968-5001 DUE DUEDATE DATE GOODMAN SEER DESCRIPTION PUMP 8/10/2006 QTY APPROVED APPROVED GOODMANA HANDLER ARUF36421 AIRCONDITONINOSYSTENDOCT SVECDNDITOAING.SSTEMDUCT WARRANTY RRATKT ADUE APPROVED GOODCAREE EXTENDEI WARRANTY UPS WARRANTY YEAR IFETIME COMPRESSOR LABOR AMOUNT 1,557.90 623.70 93600 127.51 50.00 350.00T Thank ou For Your Businoss! TERMS Subtotal NET 0 $3,645.11 Sales Tax (7.0%) $24.50 PLEASE WRITE INVOICE #"S ON CHECKS $3,669.61 #1834.27 Total ح diaw pt 8/8/06' 15h Reply Share Chrissy Ruth Wells Jackson Paul Duvall it sure was. Back in 2007. You guys refused to honor it in 2023