1. Mize Garage Door's

0

Russellville, AR

Mize Garage Door's

5.0 (1 review)
Open • 7:00 am - 5:00 pm

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Services - Mize Garage Door's

Automatic garage door installation

Manual to automatic door conversion

Garage door opener replacement

Mize Garage Door's Photos

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3 years ago

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Ford Property Management - Water from dryer

Ford Property Management

(8 reviews)

Ford Property Management probably has the worse staff ever. They are so damn rude I may be young…read morebut I surely am not dumb. One of the ladies was very rude and being disrespectful and you think the next lady helping would be a little nice but she was just as rude and the one before. I go in and pay my rent on time and even when paying for rent the lady taking MY MONEY is being rude when I ask a simple question. I don't know if its the color of my skin or simply because they think they are above because they own a business. The owner of Ford Property Management should reconsider who they put on the front desk to help people who are RENTING from them. My roommate was wanting off the lease and I called to see if they got the email. She said she didn't get the email and I asked what email to send it to so they'll get it. She told me the email but I didn't have paper or pencil to write it down and ask her to repeat it and she starts raising her voice giving me an attitude. I don't know why its so hard for her to answer my question I was being nice and here she is snapping at me. I cannot wait until my lease goes up because I cannot stand these rude ass people trying to look down on me.

0 stars if I could. I've never said in bigger piece of crap hole! Everything in that house broke…read more When id call to get it fixed, sometimes they would answer sometimes they wouldn't. I think just about every breaker switch had to be changed which is a huge fire hazard. My dryer would also over heat (I guess) and get the hallway all wet and everything inside the dryer room wet. So hot it fogged my glasses up. Their are bugs all the time. When called I was asked to just use bug spray. The windowsills suck and I think that's how the bugs get in? The toilet paper and towel holders have fallen off the walls multiple times. They have hardwood floor in the bathrooms so every time you get them wet, you need to dry it up or else your floor will get messed up. Overall, DO NOT and I repeat DO NOT rent from them.

Direct Service Garage Doors - Direct Service Garage Doors Logo

Direct Service Garage Doors

(7 reviews)

May I say Direct Service Overhead is by far the very Best of the Best in service. Professional and…read moreknow there equipment inside and out. I was undergoing Chemo and they came to my home immediately; took care of the problem including a motor replacement with in 10 minutes. Plus, Travis sent me a text of the appt. and when he was on his way. I couldn't have ask for anything better from this service. No one will have my business but them from this day forward. I'm so grateful to Travis. Karen C. North Little Rock, AR

Updated: See Travis, the owner's reply below. He makes it sound like they readily agreed to refund…read morewhen I brought it to their attention. Both Rhonda and Travis pushed back hard. See attached photo of text with Travis accusing me of exploiting loopholes. Rhonda and Travis were both adamant that all charges were legit, despite clear evidence to the contrary. The $170 on travel fees were unethical and violated their own stated policy. See attachment. The 3.35% of sales fee is illegal. See attachment. Yet, Travis says it's all a minor bookkeeping error. To me, it's $210 that was wrongfully charged against me. Yes, they refunded, but only after a couple hours of pushing back, denying and accusing me of taking advantage. Had they handled it more professionally and accepted responsibility, my review would've reflected that. But, they didn't. See full review and Travis's reply. After taking a closer look at my invoices from two jobs I hired Direct Service Garage Doors for, I am adjusting my original 5 star review to 1 star, which is still generous. First issue is the fact that they charged an additional 3.5% credit/debit card fee both times I paid for their services. I used a debit card. According to Arkansas law, it is illegal for merchants to apply these % of sales fees to debit cards. One such fee was $70! The second issue involves them charging me an $85 travel fee for both jobs. Their policy, as stated on their own website, states that the $85 travel fee will be waived if customer makes purchases exceeding $85, which I more than qualified for on both jobs. Now, these illegitimate fees are adding up: $70 debit card fee, $170 in travel fees. Total of $240 in illegal and bogus fees!!!! When I called to address my concerns, I spoke with Rhonda. She was beyond rude and pushed back, claiming all the fees were legit in accordance with the law and with their stated company policy. I quoted her verbiage directly from the Atty General's website regarding the illegality of charging % of sales fees to debit cards. I then directly quoted to her their own stated policy regarding waiving the $85 travel fee if purchases were made in excess of $85, which I more than qualified for. When confronted with facts, she then denied their website states that waiver policy. She then whined that it wasn't fair that they can't pass the credit/debit card fee onto their customers. I literally had to remind her that the law doesn't care about our feelings. I then had dealings with Travis, the owner. Travis advised me that he would refund $240 in fees, but then he accused me exploiting loopholes in their policy to take advantage. Let that sink in. They overcharged me $240 and then whine that I'm exploiting loopholes. This is not how you treat customers and I'd seriously consider using any other garage door service than Direct. See attachments that include a screenshot from their own FAQ on their official website, a summary of AR law regarding debit card % of sales fees legality, and a text from owner accusing me of exploiting loopholes.

Mize Garage Door's - garage_door_services - Updated October 2026

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