DO NOT bring your designer bag to this company. I needed a few small marks taken out of a suede YSL $2500 bag that I had worn ONE TIME. Dusty told me it would take 1 week. It took 4 weeks. The communication was awful, multiple text messages about me inquiring when it would be ready were not returned. I finally picked it up and it's completely destroyed. He was to get out a few small stains on the back and instead looks like he bleached and scrubbed the entire bag, removed the colour, wore the suede and leather on the bottom right out. He might be good with rugs but he is not the guy for purses, don't risk it. I've attached before and after so you can see the absolute ridiculous work he did. read more

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I had an area shag carpet that I was ready to dispose of but decided to see if I could have it cleaned. I called Luv A Rug and spoke with Dusty, he came to see the carpet, took it away and said it would be a couple of weeks. Imagine my surprise when a week later (and on a Sunday) he brought it back and it literally looked like a new carpet. Saved me a few $$ on purchasing something else. The color was restored and it smelled amazing. So grateful to the Luv A Rug team for the job well done. Give them a call, you won't be disappointed. The pick up and delivery was no charge and the cost of the cleaning was really reasonable, way less than replacing. Thank you so much. Ann read more

We recently moved and retrieved a rug that had been in storage for two years. Prior to putting it into storage it hadn't been cleaned for 5 years. There were a couple of old pet stains on the carpet. I contacted Luv a Rug an the work was completed in a very reasonable time given that it was over Christmas. I was absolutely delighted with the quality of the job. This is a wool carpet that is at least 15 years old and it looks brand new. I highly recommend this company. read more

Luv-A-Rug Services - Carpet Cleaning Near Me - Victoria, British Columbia

The best thing I can say about Luv-a-rug is that Dusty cares. Our rugs are once again clean, bright and refreshed. Dusty, the owner of this business is knowledgeable and responsive. He is helpful and offers a complete service to the point of being willing to return to move furniture if after the rugs are returned the placement isn't quite right. We wholeheartedly recommend this company. read more

I found Luv A Rug through an advertisement in the papers, they have free estimates and spot cleaner by donation to SPCA so I figured it would be worth my time, boy was it ever! I came in with a rug my cat had peed on, and Mr Dusty offered a variety of options for me depending on my price range. He told me more about my grandmother's rug than I've ever known. Ps for those who are skeptical, I tried the spot cleaner at home after he had shown me, and it works just the same, just a little dot and rub it up. The owner mr Dusty Robert's is an upstanding business owner, special thanks to him and his team, I will be returning. read more

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Our rugs were covered with cat hair from ten years of cats. Luv-a-rug cleaned them and brought them right back to new. Love my rugs again. Great service from drop-off to final delivery. read more

Hands down the best cleaning in Victoria, have always taken my rugs here, and they now clean horse blankets, dog beds, and sports equipment.

I purchased rug cleaning equipment from Dusty years ago. Dusty's quick response, product knowledge and an eagerness for my company to succeed created an atmosphere of success which has realized it self today. I would recommend Dusty's equipment and services to anyone who expects top notch service and or equipment in relation to fine rug restoration. Art Thomas/Owner Steam Sweepers LLC Bellingham, WA read more

Our area rug wasn't particularly dirty but we had been talking about getting it cleaned for about 6 months. We were glad to see Luv-A-Rug was open during the pandemic. The contactless service was good but we were extremely pleased with the result on the rug. We had no idea it was as dirty as it was until we saw the finished product. The rug was like new - perhaps even better than new. It wasn't cheap but the result was worth every penny. It is clear when you talk to Dusty that he indeed does Luv-A-Rug read more

These folks did a super job with four Persian carpets we had cleaned. They also were kind enough to remove a large British India type rug that we had no use for and could not have sold which had considerable moth damage to the pile. The person I spoke to told me they can sometimes repair or re-purpose such rugs, keeping them from being dumped. I see that this company does a huge amount of public service work, like doing $90,000 worth of cleaning of classroom rugs and carpets for SD61 for free! So this is a locally owned business that does first class work AND DESERVES your support. I should have left a review before, but when I happened to see how much they do for the community, well here it is! read more

We found Luv-a-Rug by chance when we acquired a pathetically filthy antique Chinese rug. We thought we'd give it a last-chance cleaning and if that didn't work, it would have been destined for the garbage heap. We were elated that Dusty and his team were able to give this 9x12 rug a new life - the carpet is now beautiful and CLEAN! Dusty's knowledge of deep-cleaning and restoration techniques has raised the bar on quality service. We were impressed by the end-product, but even more so the fact that Luv-a-Rug is the best in a very specialized field yet still small enough to care about every little detail to make a carpet the "best it could be." Bravo! No hesitation in recommending Luv-a-Rug if you want a favorite carpet to look well and have a longer life! Terry & Angela Scandrett read more

This is a great company to deal with! I have two small dogs, one of which is 18 years old and he has accidents. Luv-a-rug was able to remove the pee stains and the smell from my wool rug. I didn't think they would be able to, but the rug was gifted to me and I didn't want to dispose of it without at least trying. The results came up better than I expected. I have and will continue to recommend this company - they do great work! read more