Do not go here if you care about the way your nails look. Have been multiple times in hopes it was just a one-off bad experience, but it's multiple times that I have left disappointed. The quality of care given and the attention to detail are ridiculous for their prices posted. And if you speak up and ask for something to be fixed, they roll their eyes, get annoyed, and tell you to come back. Absolutely will not be back here and will not recommend anyone to come here. It's astonishing to me the way they conduct their business. If I could give 0 stars I would. read more

Lush Nail Bar - Waxing Near Me - Newnan, Georgia

I would give them a zero if I could. sloppy job. missed polishing half my big toe. Had to point it out. no massage even though I paid for that service. she was in such a hurry she didn't let me soak and painted my toe before she rubbed my legs for about 30 seconds. overall bad experience and I would NOT recommen. read more

I came in to this salon on 06/04/24. I wanted a toe color change and new acrylic gel set. Everything was great until the acrylic gel set. The lady had put the tips on and cut them down to length. She started to file them into almond shape that I asked for. After she filed the second nail, she showed me and asked if I liked it. I liked the length before she started filing, but once she filed the two nails, she went in on the length and I just wasn't happy with it. I wanted them longer for the shape to look correct. So I responded to her, "no, can you make them longer." She then got very angry and screamed "NO". Then said, "IF YOU WANTED THEM LONGER WHY DID YOU TELL ME TO CUT THEM SHORT". I said I am sorry that is my bad. She then got up, slammed a bowl with acetone on the table for me to soak my nails in and got up and left and never came back. She proceeded to walk back and forth from the back room giving me disgusting looks???!! She sent a new lady to finish my nails and never came back. Just wanted to stare me down with her new client. All of the employees in the salon was staring at me and coming up to look at my nails in the bowl. I have always came here and never had an experience like this. I felt honestly humiliated and belittled for being honest when she asked if I liked them. Why ask me how I feel about them if your not willing to change it. I come to this salon and pay money to leave with something I am happy with. I did not ask her to change it after the acrylic was on, I asked her when she JUST put the tips on. The glue on my nails had not even set yet. It was not much to ask, as I thouroughly understand the process nails take. I have asked this before at a nail salon when I wasn't happy with the shape/style and they had no issue fixing it for me. She SCREAMED those words at me and made me very small as a person for absolutely no reason. This is not how you treat paying customers, and I will never come here again after how I have been treated. Which is extremely sad because I have come here for years. The owner and all employees in the salon heard and saw what happend and it was very disappointing for the owner to have nothing to say about her disgusting behavior towards a client. He himself even came up to the bowl to look at my nails and talk about me instead of correcting his employee who just had screamed and harassed me for no reason. I will never recommend this salon to anyone due to the amount of disrespect I felt. The lady decided to take it personally I guess when I wanted my nails fixed. If I am paying money for a service, I WILL speak up if I don't like how it looks. There should be NOTHING wrong with this, considering I was there 3 hours before closing time. There was no reason for this reaction. I will be posting this review on all platforms, due to lack of responsibility and accountability on the owner and the lady herself. Something honestly should be done in account for the disrespect I faced as a paying customer. Extremely unprofessional and disgusting behavior. If you're having a bad day, stay home and don't go to work. Because a stranger should not have to suffer the consequences of being in your presecene if you're going to lash out at anybody and everyone for a simple aspect you face in your job. 100% not the way to treat somebody who is supposed to be PAYING and TIPPING you. read more

This might genuinely be the worst nail service i've ever had, I ask this woman for plain white toe nail polish and she proceeds to give me white french tip and charge me for them also she rounded my toe nails to make them literally look like helmets after I walked in with perfectly straight toe nails, ho this ain't football. Aswell as charging me 35$ extra for french tips on my acrylic set after telling me it would be a 15$ up charge, not to mention i look like i have thick talons please do not come here you will regret it. Side note i walk in and sit down then i pull down my arm rest and there is dirty nail dust and clippings that i had to clean off myself. that is literally foul. if i could rate this place a zero i would but thats not even possible so i give it a 1 the woman was whispering like she was telling me a secret like girl just tell me straight up you were going to f up my nails. read more

They were better in the past. Quality service has went down and prices up. I had a fill in, pedicure and eyebrows. They charged me three dollars because I wanted my nails about a 1/4 th inch shorter. I always tip well. However. Them trying to charge extra for every little thing is a disappointment. I had gel polish for my nails and toenails. I noticed when I got home that my big toe was smudged badly. The foot massage might as well been nonexistent because that lasted a total of two minutes.. I don't think I will be going back read more

I want to give zero stars!! Horrible experience. They take advantage of customers. I took my daughter, 6yr old and 11yr old granddaughters. Mani and Pedis for all of us. We had gel and my daughter did a design on nails. Went to pay and it was $430. $100 for a 11yr old and 6yr old?!?!? I was shocked. Plus the lady in charge was rude. I will never go there again!!! read more

This place is wildly overpriced for the service they provide. I paid $95 for a "spa pedicure" and a acrylic refill... they charged to shorten my nails, take off the acrylic, and SHAPE my nails. Best part, 2 of my nails are already chipping 2 days after I got them done!! There are so many great local nail salons to go instead of here!!! Try Glamorous Nails instead!!! read more

Lush Nail Bar - Waxing Near Me - Newnan, Georgia

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I went to get a mani pedi. While there I noticed a girl take her tools and put them in one of the plastic packages that are used for the autoclave (that sterilizes instruments) and then she put that in her bag, not in the autoclave. About a week after being there I developed ringworm on my leg (calf area) where they put the hot towels around. I am assuming they don't wash their towels or sterilize instruments. This ringworm has spread to several other places on my leg and it's not cheap to buy all the creams and washes, not to mention the disinfectants for the house to kill the fungus which can live on surfaces for months (12-20months)!!! Stay away from this Salon. read more

I have been going for several years now and don't have one complaint! They are always very nice and it seems very clean and I always enjoy my visit. read more

The lady doing my pedicure was digging so hard into an "ingrown nail" and i ended up getting an infection in my big toe!

One of the worst experiences I've ever had. First time customer that scheduled deluxe mani with acrylic fill-in and pedi. The location, decor and polish options are the only reason they get 2 stars. When I arrived, I was not greeted. I let the man and woman behind the counter know I had an appointment with Kim (I was 15 minutes early). They took a walk-in group of people ahead of me. When I reminded them of my appointment, the man said Kim is doing someone from the group's nails. So, I could either wait or have Kevin do my nails. Some of my nails look like they were done 1 week ago. When brought to their attention, they started talking about why the polish is close to the cuticle. pedicure was okay. Very disappointed and frustrating. read more

Lush Nail Bar - Acrylic overlay with gel polish - Waxing Near Me - Newnan, Georgia

Ughhh! The receptionist was also doing nails and couldn't assist me until about 5 minutes after getting there. I told her the service I was interested, she was extremely Courteous and apologetic. I read previous and was hoping my experience was different but unfortunately it wasn't. I legit played musical chairs until I just got up and left! The lady responsible for my nails refused, instead she declined services to me and another lady that had her young daughter. She sat at the station and filed her own nails while arguing with the other ladies about her actually working. I would never EVER again! read more

Walked in Tuesday evening (10/09) to get a mani pedi - after waiting a substantial time with my feet soaking in lukewarm water, my pedicure began. Everything went smoothly until a second person came over to begin my manicure. My nails began to soak and cuticle remover was applied. I'm then informed that the woman doing my manicure can no longer do it and leaves me with cuticle remover all over my hands and walks away. I finished my pedicure with my hands on a washcloth in my lap so I didn't get the cuticle remover all over myself. It is now Friday (10/12) and 3 fingernails have literally peeled entire sheets of polish. read more

Lush Nail Bar - Waxing Near Me - Newnan, Georgia

The past 3 times I have gotten my nails done here they scrape and scratch my skin with the buffer sponge and use the cuticle clippers to stab around my fingernails. I thought I was just unlucky or a staff member was having a bad day but then today the guy made my fingers bleed!! it is UNACCEPTABLE to let one of your customers walk out bleeding. My nails would have looked great if they weren't all red around them!!!! read more

Lush Nail Bar - Left Bleeding at Lush - Waxing Near Me - Newnan, Georgia

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I never write reviews but felt like I had to because of how sensitive my skin is feeling since I got my nails done here. I did a fill in acrylic but whoever did my nails rubbed my skin so hard that my skin peeled off on numerous fingers. Every time I wash my hands it burns. I'm so dissatisfied by the quality of the service and really wish I did not go here. read more

Lush Nail Bar - Skin peeled - Waxing Near Me - Newnan, Georgia

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I never write reviews but felt like I needed to. I went in last night to get SNS done. I told the front guy that I wanted black. The lady that did my nails did a crappy job. I told her I wanted black she started putting white on my nails. After I told her again that I wanted black she rushed through doing my nails. The outcome after 24 hours is horrible. She did a sloppy job and completely missed my right thumb. If I could give no stars I would. I'm never coming back here again! read more

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Rant: I bite my nails, very badly. It is because i have very bad anxiety, and my way of coping is by biting them. Yes, i understand that it is my fault for the way that they look, it's my fault they don't look that good. But, i try to let them grow. i try to not bite them, but it just doesn't happen. The point of the fact is that Nail Salons are establishment. You charge people set prices for your work. you don't speak english to your customers, which i don't care about. but what i do care about is when i can tell you are talking about me. I can tell when you are laughing about the length of my nails, and it is very upsetting. So, moral of story, DO NOT spend your money at Lush Nail Bar. they are very rude. they don't have good customer service, and they talk about you in a different language while pointing directly at you, and then ask you "do you like how nails taste?," "is the taste of nails yummy?" to mimic and criticize you. instead, go to Image Nail Salon in Thomas Crossroads. The employees there are amazing, and very understanding if you do bite your nails, because they make you feel like you can somehow make them better. read more

I have given Lush several opportunities to provide the services expected & they seems to fail more each time. Three of us went for pedicures and all three pedicures lacked a standard service; no hot towel for one, no massage for another, and a $15 up charge for callus remover for another. Also, I noticed they do not sterilized their tools because out of her box they came & into her box the tools went when she was done. read more

THE WORKERS WILL BULLY YOU!!! DO NOT WASTE YOUR MONEY HERE!!!! If I could give this place 0 stars I would in a heart beat. I had a friend go in to get her nails done earlier today. My friend has always struggled with bitting her nails since she was young. It's something she's very insecure about. When she sat down, a worker came over to look at her nails they started pointed and talking in a different language while laughing at her. Another worker came over to see and mocked her by squinting at her nails as if they were super super tiny. Then he asked my friend "do you like the taste of nails? Are they yummy??" And then continued to laugh at her. Unfortunately I do not have the employee names. Me and my friends will never step foot into this nail salon again. read more

I never write reviews and feel compelled to write about what a poor experience I had here. First of all the pedicure technician rolled her eyes at me when my chair was broken and I couldn't pull the chair in closer like she wanted. Then was sassy with me saying my polish wouldn't dry right if I didn't move my feet. She left me sitting at the pedicure station while I was supposed to be getting a manicure. Someone else came over to ask me why I was still sitting there. The same pedicure technician asked if I "changed my mind" to get a manicure. Um no. When I came in I said clearly I wanted both. She was a mess and sloppy. She barely filed my nails. She was cleaning the pedicure sink while my feet were still in it. Along with dumping acetone into the sink while my feet were still in there!! The finished product is sloppy. Save yourself the aggravation of being treated sloppily. read more

If I could give 0 stars I would. This is the worst nail salon I have ever been to. I have never ever had a nail technician rip off acrylic nails for a nail take off service. Please don't waste your time or money. read more

I would say by the way this place looks I expected more. It was really early when I visited so I was in and out. It probably only took 30 minutes to come in, get me and my friend toes done and eyebrows. I wouldn't recommend getting my eyebrows done here because she totally messed up my arch. There was a really nice selection of OPI colors. The customer service was great but I probably wouldn't visit again unless just getting toes done. read more

Lush Nail Bar - The beginning process. - Waxing Near Me - Newnan, Georgia

This place is deceiving. It looks really nice, but the actual services are not good. The manicure I received here was horrible. The painting of my nails was spotty - my nail beds at the sides were missed. I need my ENTIRE nail bed painted. Another coat was needed as well, but the lady didn't do one. My pedicure was completed by an older gentleman and it was fine. I tried using this place because it was closer to my house, but never again. Yelp reviews don't lie, I should of stayed away when I saw previous bad reviews. read more

Lush Nail Bar - Waxing Near Me - Newnan, Georgia

Customer service is horrible, and the owner is rude. I waited for 20 minutes; the owner greeted and seated six people and completely ignored me. He asked the lady next to me her name and sat her down, and completely ignored me. I was about to walk out the door, and he asked me to sit on a chair with no water on my feet. I waited for another 15 minutes before someone came and started working on my nails. read more

Will definitely be going back!! Jimmy did a great job on my nails and was very friendly!! From the the time we walked in, everyone was friendly and professional. I went in for a pink and white SNS and Jimmy mentioned doing the Ombre and I absolutely love it!! read more

Lush Nail Bar - Pink and white SNS Ombre - Waxing Near Me - Newnan, Georgia

I've never once had a problem here. After years of going to Waterscape and being dissatisfied with the quality and level of professionalism, I decided to give this place a try. My grandma and aunt started getting their nails done here and gave rave reviews. Not only that, but all of my coworkers get their nails done here since it is right up the sidewalk from where we work. I first visited in December 2017, and have been coming back for SNS ever since. Lana, Jason, and Mimi are my go-to people. They're friendly, professional, and they really remember regular clients. Everyone has always been kind and knowledgeable. I won't be going anywhere else - very happy with the services! read more

I have tried this place a few times. They always cut up my cuticles and the SNS never lasts but a few days. They don't go all the way down to the cuticle either when applying SNS, so it looks like it has already grown out the day you have it done. I am done this time! They are way too expensive, and always in a hurry to move on to the next customer. It is all about the numbers for them and not about doing their best job for their customers! I will never go back there! read more

I LOVE THIS PLACE!!!!! Hands down one of the best nail places I've been to in Newnan. I live in Indiana, and I am very picky about who I let do my nails. I was in town for a wedding in November and this is where we chose to go. I was in awe with how detail oriented my pedicure lady was. She took her time but did an amazing job and it was very relaxing. I also received a acrylic fill in which was just as good. Throughout the whole process I never felt rushed, and I felt they really paid attention to details and to my specific request. I came back the first of the year and had an even better experience than I did the first time around. This time my services were both done by a man, and he did phenomenal. Not sure why others rated this place so low, maybe it was a bad day, but like I said Ive been multiple times now and have loved all of my experiences!!! read more

You really have to be careful where you spend your money. On several different occasions I've gave this location a chance and each time I'm proved why I should never come back. Well 8/17/22 prove exactly that. I got my toes done and I get overlays on my big toes. When I called a week prior to my appointment I left a message where I told them my overlay was lifting and I wanted it removed. Fast forward to the day I came in for my service, I told them again I wanted it removed and I was told they could work around it and get it taken care of. I said okay and thought everything was okay, well 3 hours later the whole overlay came off. I called but they were closed, I went in the next day and explained what happen and was still charged!!!!! The owner told me, so what if I called I need to physically go to the nail tech and tell them what I want because some don't know who to do it, he began getting argumentative and didn't take the time out to hear anything I was telling him. This is where I got upset and when. I was disrespected and they tried their hardest to not understand where I was coming from. It pissed me off because I spend top dollar in this nail shop and expected respect and understanding being a loyal customer. So I was the bigger person and paid and will never go back here again!!!!!!!!!! Their prices are already extremely high for terrible nail design and inexperienced nail tech so I pray they get exactly what they deserve!!!!!! read more

Horrible customer service to black clients. Very rude. Do not spend your money where you are not valued. The owner was very rude and unaccommodating. So sad read more

I should have waited but I was impatient.. i came here and they lacked customer service. The host knew nothing about nail care all he did was sit you. So don't ask him for recommendations. One guy started my nails and he stated he didn't know how to do designs and passed me off as if i was a piece of unwanted meat smh. Next the young ladY started my nails and wasn't helpful at all. Charged me $50 for a full set and a bd design. The first time i came here i was pleased that's why i came back but this go round was thee worst read more

This was my second time at Lush Nail Bar -- went in yesterday 9/27 around 12:15p to get a new set of acrylics with SNS. The staff is friendly enough but the quality, in my opinion, is lacking. This is a pic of my right hand just 24 HOURS after getting them done. Three out of five nails, the worst being my thumb, the polish/SNS is cracked. The left hand isn't as bad but I'm just very disappointed that this is the result after just 24 hours. The nail tech (cannot remember his name) didn't clean the under side of the nail either so there was excess SNS & glue remaining. Just overall not a great experience and most likely not going back. read more

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My usual nail tech was out of town and I was in desperate need of a fill in, so I came here after a recommendation. The decor is very pretty and spa-like. However; I'm not sure how experienced the techs are. I went through 3 different techs after asking for an ombré nail design (which I would've been fine if they said they were unable to do it.. I just like different stuff and figured I would ask). They were unable to do the ombré so I got basic French tips. The last nail tech did a decent job on the shape of my nails however, I had one broken in a day and another one broke in the next week. Went to my usual tech in ONE week. Waste of money. Might give them another try as a treat for my daughters seeing as they had separate kid area for pedis but for a "real" nail place for me, it's a no go. read more

I am out of town and thought I would get a mani and pedi. I wanted my pedi first so the polish could dry and chose to not have it done all at the same time. Hanna, who did my pedi, said the polish would be dry. However, 1 hr later when I put shoes on the polish ran. I went back to get it touched up and Hanna seemed to be annoyed. She had me sit at the table with a fan but didn't checkup on me or even assist me with how the table worked. No one seemed to care that I had troubles or to welcome me back. Even though I don't live in the area I do visit frequently. I would try them again but definitely would not have Hanna do my nails. Very poor! I read more

I was staying in Georgia for leisure and I was looking for a nail salon as I'm from California and all the salons are closed due to COVID-19. This salon was right near my hotel so I gave it a shot. I called and made an appointment just to be sure they had availability. I got a gel fill and pedicure, my mom got a mani/pedi and my sister received a fill. The salon was very clean and we were seated right away. It was great experience the lady that did my pedi took her time and was asking to make sure she was doing a good job on the gel polish for my toes. Which she did a very good job. The lady that did my fill was nice and got right to work. I am very pleased. The prices were a tad bit higher than what I'm used to paying but we were thoroughly pleased. It took me awhile to post this review as I had forgot the name of the salon so the pictures I posted are about a week and half after my service. I will definitely be back when I come in October. read more

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This place is beautiful inside but unfortunately the safe and management we met and worked with were not. Avoid!!! There is so many other places just don't waste your time, effort or money read more

Absolutely obsessed with my nails! Great customer service and made sure I loved my nails. read more

Lush Nail Bar - Waxing Near Me - Newnan, Georgia

AWFUL CUSTOMER SERVICE! I normally go to the Lush in PTC but I work in Newnan so i discovered this one. I always get SNS and the nail tech already wasn't doing a great job but I didn't say anything until she started on my right hand and i noticed she did not put the base coat on. I mentioned it and she continued to put the color on. I brought it up again and she went to get the manager who immediately told me he wasn't going to believe me because the tech said she did it so he's taking her word over mine. I felt extremely disrespected because I only wanted to know if her not putting the base on would affect my nails later on and I still never managed to get the question answered. I ended up getting the remaining nails soaked off and was threatened to have to pay for the set I never got. I will never be returning. read more

I'm a regular at this store and have gone twice a month for a year. It can be a hit or miss with the customer service. Some days it's exceptional and others I leave feeling like my hands were abused. However the wax job I had today was unacceptable l. I left today with what appears to be burns from the wax. The lady nervously kept telling me how red my face was getting. I have no allergies and don't consider myself to have sensitive skin. These photos were taken 5 hours after leaving the store, which normally means redness would be gone. So in short, don't get your eyebrows waxed here. read more

Lush Nail Bar - Burn from wax - Waxing Near Me - Newnan, Georgia

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This happened a while back & I almost went back not realizing it was the same place. They were flat out rude. I was told to be seated, but he pointed to a general area and the seats were fairly close together so I skipped one as not to be elbow to elbow with another customer & the man told me "I didn't listen". The nail tech came and I changed my mind on what I wanted not knowing she didn't do that style so I was told to sit somewhere else so someone else could do it and the same man came and said "Sit here" in a condescending tone as if I were a child not following instructions then added "unless you want to change your mind again" like it was an issue. Looks nice on the inside but customer service is no good. read more