Poor service. Checkout staff weren't good. I traveled to many places and I have buying experiences…read moreworldwide, but this one wasn't good.

Meeh... it's super limited in the choices of products it offers. It's located in the Galleria…read moreKaufhof on the ground floor at Alexanderplatz. Location is great. It is not a separate store inside a store, rather, it is just a few shelves of products of Sephora brand, Kat Von D, Marc Jacobs, very limited Becca, and Huda (which I have never used). That's it! They don't even have beauty blenders. It's very busy, too small of a place for the volume of people. They have a section with mirrors for you to try on products but they're out of supplies, no tissue or Kleenex even. They were completely out by 3:00pm, didn't even have tissue paper in the back. No tester brushes were found anywhere. No disposable mascara brushes or lip applicators were available. People were applying lipsticks and mascara using the same original brush and placing it back on the shelves. Gross. I was so looking forward to this Sephora as it is the first one in Berlin and it's a huge disappointment. I'm used to the selections in the States and in France which is a night and day difference with this poor excuse of a Sephora. As for the employees being knowledgeable, they need more training. No one could help with a Kat Von D product I had a question on. The white concealer looking thing, I wanted to purchase it if they could explain the correct and best way to use it but nope, none of them knew. I hope someone in management reads this review and changes a few things up: more training for staff, have enough supplies and tester products on hand, add more brands, expand the size it occupies in the Galleria.

Rude manager named ALICE at Douglas Palladium Prague, Czech Republic!…read more I wanted to exchange the product I bought just an hour ago because I didn't see that it was not the right one I asked for. Went back to the store to exchange it (not return), but she insisted that I opened it (when I did not even receive it sealed myself but I didn't mind because I thought the shop is reputable) and certainly I didn't use it. Instead she and some guard in there threatened us to call the police. She said if I really want to complain, I should wait 30 days and I was just in Prague for a vacation. Clearly, they have some scheme to get rid of some products and they target tourists!

The staff was so incredibly rude. Followed me around as though I was going to steal when we were…read moretrying to restock our shesido and le met products. The woman with short black and blue hair protested to our search and tried to publicly humiliate us. Would have left with much more and spent more money if we weren't so uncomfortable. Don't go here!

I've been buying this hand cream for almost 8-9 years, especially the cherry blossom one. It used…read moreto be one of my favorites. Back then, the packaging was simple plastic nothing special , but the formula? Amazing. One pump was enough, super moisturizing, and it actually lasted. Now they've upgraded to glass packaging, which looks nicer and probably feels more "premium." But the formula has completely changed... and not in a good way. It's much more liquid, less rich, and even after 3-4 pumps, my hands still feel dry. On top of that, the price has gone up. Honestly, I would take the old plastic packaging back any day if it meant getting the original quality again.

Made in Amsterdam, you will find delicious smelling cosmetics inspired by Japan Korea, China and…read morethe middle East, like body scrubs, shave cream, colognes and make up. We were greeted with some hot tea as soon as we entered the store. I love the essential oils that all products contain. Their fragrances are great, especially if you like oriental scents. Great gifts for him and her, free gift wrap is offered as well. Samplers are available for every single item, so you get to sniff and rub before you buy. One star deduction for the fact that products contain chemicals. I always prefer natural and cruelty free.

Wonderful, clean shop tucked in between a small street in Berlin. This is also one of the only…read morestores IN GERMANY that carries RMS Beauty products, which is why I've had to stop in on my trip to Berlin! The shop associates are all friendly and super helpful. :) They have other small items and beauty products and it's a place where you can find the "low key" best quality products that's not completely on the mass market. Would highly recommend!

From the owner: Willkommen bei MDC cosmetic – Ihrer Adresse für Wirkstoffkosmetik, Nischendüfte und professionelle…read moreTreatments in Berlin Prenzlauer Berg. Unsere Philosophie: Unsere Wurzeln liegen in der anspruchsvollen Kosmetik. Wir sind kein anonymer Store, sondern ein echtes Fachinstitut. In unseren Behandlungsräumen arbeiten unsere Kosmetikerinnen täglich mit den Produkten, die wir empfehlen. Dieses Expertenwissen aus der Kabine fließt direkt in Ihre Beratung ein. Unser Sortiment und Marken: Wir kuratieren weltweite Kultmarken. In der Hautpflege sind wir Partner von Biologique Recherche, Susanne Kaufmann und Irene Forte. Zudem führen wir exklusive Nischendüfte von Santa Maria Novella, Frédéric Malle, Escentric Molecules und BYREDO. Unser Concept-Store wird ergänzt durch Kerzen, Textilien, feine Keramik von Astier de Villatte und besondere Geschenkideen. Treatments und Shop: Erleben Sie unsere Expertise bei einer maßgeschneiderten Behandlung vor Ort (Termine bequem online buchbar). Für zu Hause bietet unser Onlineshop das gesamte Sortiment mit voller Preistransparenz und ohne Registrierungszwang. Wir versenden weltweit und zuverlässig mit DHL. Wir freuen uns auf Ihren Besuch bei MDC cosmetic!

This Mitte flagship store is bit more expensive than the Kiehl's store in Amsterdam, but the staff…read moreis knowledgeable and the location is (for me) unbeatable. I like that the staff doesn't push you, and always hand out plenty of free samples! It makes me one happy (returning) customer. I am new-ish to Kiehl's, but after having tried a handful of their products for the the last few months I am now at the stage where I cannot live without it. I have even gotten used to the smell, which I thought was too much at first sniff... but although it's pretty strong at first, it gets real subtle real quick. I recommend anyone on the lookout for new amazing dermatologic skincare to check out this Mitte shop, you'll feel like you've entered an old apothecary where your skin is left to the safest hands.

A store situated in the heart of Berlin, Germany. A wide selection of wigs, hair pieces, perms,…read moregels, combs, and other styling products. Shop keeper was nice and helpful, contains also hair extensions as well. No blow dryers, or curling irons, only one hot comb behind the counter.

As a Black American in Berlin, this store is heaven. It's the closest to a Brooklyn beauty supply…read morestore that I'm going to get. Maybe better! The girls are super friendly. They have a wide selection of 100% pure hair oils and they have black soap. I'm buying my hair for braids here today so hopefully that goes well as well. I will say that they quoted me 200 Euros for braids, ftw, so will not be trying out their salon services. Thaaaanks Cocoon!

Obligatory stop in to MAC whenever I travel to stock up on goodies…read more The MAC store is great. It was fully stocked. A nice associate helped me test out colors on my face and make decisions, giving her opinion when I asked for it and not acting pushy or sales-y at all. This location is next to a great shopping district; a lot of other stores including boutiques, outlet shops, designer shops, chain retail (Mango, H&M, etc). Also not far from a wonderful square next to Weinmeisterstraße U-bahn where tons of cafes and restaurants are located, chairs and tables sprawled out with live music and entertainment.

This MAC shop is a bit easy to miss (it's exterior doesn't stand out in any particular way against…read morethe more colorful shops in the area), but it's worth the bit of hunting. I've been to quite a few MAC shops in Germany (as well as abroad) and the service here is amongst the friendliest (not quite up to Hamburg's MAC standards, but close :P ). I love going into MAC to feast my eyes, even if I'm not up for a purchase. I love the eye-candy and the fun that customers always seem to be having when they come into these stores. The quality of the products is of consistant MAC quality - good, well-pigmented products at a more-than-decent price and great wear.

It took me a while to find the right all coverage white make-up used for theater and is light…read moreweight. I actually went through several brand testers and did two trial runs with this and liked this one the best. I needed white make-up in a few days to be the character Macphisto for the upcoming U2 Innocence tour and wanted to pay tribute to a Zoo TV tour. Long story short, I needed a decent make-up that wasn't going to make me itch and the same time easy to apply. This is water based and smooth. The downfall is that it dries really fast, therefore, I had to practice all week with application. You literally have no more than 3 minutes from damp to dry to spread and get a matte finish on your skin. There were moments in which I had to start over again. The good news is that it is very light on the skin and it is the only brand in which I am not allergic to. It isn't, however, sweat proof, therefore, you will need a finishing powder. I didn't bother since the make-up would be on for no more than 3 hours nor will I actually be planning to get sweaty. The make-up is very $$$, however, it is what is used by professionals and what some in the Vancouver film industry use. I will upload a pic after the show.

They have everything you need in here for your hair. I finally got a proper professional blow dryer…read morefor my hair because what Amsterdam was selling was not it. If you are in the Netherlands and you can't find what you need then see if they deliver abroad.