We have used P and P services for our furnace over the past 3 years. They are unfailingly prompt,…read moreknowledgable, friendly and courteous. Most of all, we trust their integrity and know that we are paying a fair price for their outstanding expertise. In an era of all too frequent consumer rip-offs and/or non-existent customer service, it's a real pleasure and relief to know we can count on P and P.

I am writing a review about outstanding service from Daren at P&P Heating and Cooling Service,…read moreMahomet, Illinois. We have an American Standard furnace that is 9 years old (originally installed by a different, now-defunct heating company). I became suspicious of the aging inducer motor as it was loud and, suddenly one cold day, we were no longer getting heat and the red-green LED indicator lights on the furnace were flashing a code for service. For HVAC service, there are many providers in our area, but we went with one based on a recommendation of a family we know--we chose to try P&P Heating and Cooling Service. Scheduling was easy with great help from office manager, Stephanie, and we met Daren as he arrived, right on time, to help us out. Within a few minutes, he confirmed the diagnosis of a bad inducer and left to get one from his warehouse. A few minutes later, Daren called me and told me great news: he had the exact motor needed for my furnace (so we didn't have to wait for an ordered motor) and, in the meantime, he contacted American Standard directly for us and had the new motor covered under our American Standard warranty! He went above-and-beyond, in our minds, by doing this for us. I sincerely feel that Daren treated us with the same honest care--including checking the warranty coverage--that he would provide for himself or his own family. We are extremely pleased with our first experience with P&P, and will call on them for our service needs going forward. One day, all of us homeowners will be in need of service, and it is then that the value of a reliable and honest local provider becomes crucial. Our family has found that with Daren from P&P Heating and Cooling.

Best service I have ever had, quality work and dependability, I have called them in rain snow and…read moremany other times and they still leave you with the feeling of security knowing that your problem has been solved.

This company really knows what they're doing when it comes to mobile homes! The nicest people and…read morethe most skilled as far as mobile home repairs of all kinds. I don't know what I would do w/o them,truly. All I can say is thank you.

GREAT SERVICE! They came out for same sat service and fixed the issue for a reasonable price. I…read morerecommend them to anyone with HVAC issues.

I called and said I needed a complete new furnace for my home including an electric air cleaner and…read moregas line. I Also needed a new furnace for my Mothers home next to mine. A Guy named Jake came out and he did OK but when I finally got the proposal he made an error on it. So I had to explain to to him what my Heat pump system was again which was not a variable speed as he figured but it is a 2 speed Trane 18. And I said I wanted to know what the furnace would cost (and the model number) and what the gas line would cost and what the air cleaner would cost separately broken down. He said his boss wouldn't do that. Well I never heard of such a thing. I've never dealt with people who won't tell you individual costs. That's wrong. You don't just bunch it up all together and say this is your deal. Every other HVAC company I have dealt with for this expensive 5 figure job has broken it all down and explained what the gas line would cost ...what the furnace would cost....and what the air cleaner would cost and a gas exhaust and intake and what my Mothers furnace would cost. So I found another company who has been very nice and professional and were more than willing to break all costs down like professionals and they are getting the job. I didn't even have to request them to do this. They just do it. So I do NOT recommend Kelso.

Professional service. I was very satisfied with the final product. They allowed me to purchase my…read moreown materials and finished the job much earlier than expected. I would consider them for future paint-related work.

Grateful for their work on our new water heater (replacement for leaky one that was 25 years old)…read more Did a great job.

First of they charge $140 per hour for service calls…read more Second when a unit that they install breaks and is covered by warranty, they still charge you $140 per hour to the fix unit. Yea great you don't charge me for the part but most other company's charge around $60 to $70 per hour and if part is under warranty they charge the company that made the unit for their time.

They responded quickly to assess the problem with my A/C, ordered the part and fixed it the next…read moreday. Very fair price. Would strongly recommend.

Of course my furnace broke on a Friday night 25 degrees outside. They got out to fix it asap. Found…read morethe problem and the part to fix it and got me running again. Great work with a price.

Our experience with Heiser Heating & Air Conditioning was outstanding. Everyone we dealt with was…read morefriendly, knowledgeable, and genuinely committed to making sure we were satisfied. They took the time to answer our questions, explained everything clearly, and provided excellent service at a very competitive price. A big thank you to Dusty and Drake for all of their hard work installing our new central air system. They worked tirelessly in the heat, were professional and respectful throughout the day, and left everything clean when the job was finished. It's clear they take pride in their work. It's not often you find a company that delivers both exceptional customer service and quality workmanship. We highly recommend Heiser Heating & Air Conditioning and would gladly use them again in the future. - Charlie Sims, Urbana, IL

Called Heiser Heating & Air when the furnace went out at -11F at my sister-in-laws house…read more Technicians showed up in less than 90 min, quickly identified the issue and returned within two hours to repair this issue (that included time for their supply chain team to drive to Danville to pick up the specialty part). I have personally used them at my residence for years, they have a new satisfied client in my sister-in-law. Best in the CU area.

My garage door spring broke and I could not even open it manually. The folks at Reliable Overhead…read moreDoors came to the rescue. My car was essentially stuck in car jail until Jason arrived. He was polite, professional and efficient. I thought the price was reasonable. It felt good to support a locally run business. I highly recommend Reliable Overhead Doors!

Jason, Josh and the crew are awesome. They are very knowledgeable, efficient, friendly, and…read morereasonably priced. They also gave me options for the part of the repair that they could, so that I could make and informed decision. I wouldn't call anyone else. This is the 3rd time that we have used them.