I love living here. Management- Jeannie & Kay- are very friendly and responsive to questions and…read moreissues. Apt. was spotless when I moved in, and small maintenance concerns were addressed immediately. Since moving in in March, the few maintenance issues I've had (worn out window screen, lock needs replacing) have been addressed VERY quickly. They say they are pet friendly and they MEAN it. Dogs are treated with kindness and respect by both management and maintenance workers who've entered my unit. Grounds are kept very neat and clean, and there have been many recent updates to the property including paint, outdoor kitchen, new furniture at pool, and new sidewalk sections.

No one answers in the office I'm a visitor and can't get any of my mail out of the mail room. It is…read morea disorganized mess. Packages just thrown on the floor ! No one answers every question in leasing office. The plus is the apt is clean

Let me start off by saying that this complex has it's pros and cons, but overall it's a good value…read more The only reason I'm not giving it 5 stars is because the intercom system doesn't work so you have to go down to the door to let anyone in, which kinda sucks I moved into this complex after looking at several other buildings. For me, the main concern was pet-friendly, space and amenities on the premises. It would be hard to find a place with the indoor and outdoor pool, full gym and pretty friendly management. I had a few issues when I moved into the unit but they were quickly resolved once I made management aware of it. Courtney & Laura are always happy to help with whatever issues I have with my unit. I guess for me coming from the city to the suburbs, I'm used to the prices and think it's an overall good deal for what you get.

I've been here a about a year. Decided with how outrageous the price was that I have to break the…read morelease. Whatever. Smart system: I pay what? $55 for a smart system that never works and I can't get the help to get it fixed. Common area interiors: it's old smelly and ripped up carpet. Paint is pealing too and the intercom system doesn't work. And people just leave trash in hall ways. Even when addressed they didn't care to address it with the tenants who left trash in trash can overnight and all of the next morning until pick up. Rent price: $2200 for a single bedroom is outrageous but shame on me for not doing better research before coming here. Outdated might I add. Customer service: great responses when in person but terrible over email or phone. Unnecessary fees: there's a fee for everything. If you can name it, it's a fee... why am I paying for common area gas and electricity... why is there a constant $8 rent service fee when the rent hasn't even posted. I'm paying for stuff to get delivered too... like come on. Will not recommend and I'm happy I'm leaving.

I was living here for a short span of 6 months (end of March 2014- September 2014), and I was…read morepleased with their amenities and service. To elaborate on my experience - Amenities and features- Each unit is a duplex housing 6 apartments and it forms a huge compound right off Pauly Drive and Lawson Blvd. The main office (off of Pauly drive) is right next to the outdoor pool and 2 tennis courts which also has basketball hoops. Once inside, they have an office area for tenants that has complimentary wireless internet, and a decent-sized gym with free weights and couple of treadmills and other stationary exercise equipment. All of these features are well-kept. Location- It's located right across Six Flags Great America off of Grand avenue. It's located right off I-94 which makes commuting a breeze. Also, they have Gurnee mall on the other side of the Hwy which is convenient. Even being this close to Six Flags, you don't hear anything coming from there. The layout of the individual apartments are spacious and has all the needed amenities including in unit washer and dryer. Only thing missing- microwave. Also, another negative is the loud central air for the apartment. It's loud enough to wake you up every time it starts up! There is ample parking spots for all the units, and they provide you with parking stickers to make sure only tenants are parking there. They also have garage parking but they are very limited and they have a long waitlist for them. This actually was a huge reason for me to not renew my lease. I envisioned parking outside to be an issue during winter months especially when it snows. As for the front office- the front office individuals were always professional and quick with sending help when I needed it. They are polite, and they have social events set up especially during the summer months to help tenants meet and get to know each other. And the best part for me- They returned a substantial amount of the security deposit for a 6 month stay. They mail you an itemized bill of the security deposit and how much they are taking out of it and for what. And couple of weeks after receiving that mail, I received my check. All of that happened within a month of moving out.

Moving from Texas to Illinois at 22 was a frightening decision but Kirsten in the Pembrook office…read moremade it so much easier for me. I called her a week prior to visiting and she went into an apartment and took photos herself to send to me, eased my mind about the safety/friendliness of the neighborhood and then sent me all of the paperwork to apply. This complex is beautiful and I love my new apartment. The office staff is so incredibly kind and professional. I put in a work order one day and the maintenance guy came within just a couple hours then took time out of his day to show me tips and tricks to my new place (how to work appliances, shut off water, etc). I would recommend these apartments 10/10 times.

Jordan thank you for being helpful blessing to the whole north lake farms family u all r greatread more

I tried to reach out through email waited a week for a response and nothing. I called no answer,…read moreleft a voicemail and never got a response back. My bf from his phone called twice, didn't pick up. I tried to schedule a tour on their website. In response I got an automatic text, saying a leasing agent would get back to me to confirm the tour. No one ever got back to me. We thought we could give this place a chance despite the reviews. Unfortunately, because of the lack of professionalism that is no longer the case.

The new manager is a sweet caring woman who has been AWESOME in taking care of the residents and…read moremaking sure that we feel safe and enjoy the home that I love!

This apartment was such a great find for me. Literally like a blessing from the skies. The…read moreapartment is spacious, the crew are very friendly and the area is quiet. Been here since 2019 and never had a problem. So great that I actually got 3 of my best friends to live in the apartments as well. Thank you for giving me this community :)

I love living here. been here for 3 years. new management, office staff and maintenance team are…read moreawesome. The both inside and outside are kept clean. quite neighbors. And everything is in close vicinity. I would recommend this place to anyone.

Looks nice but its not. They have no respect for tenants right to privacy. We'll come into your…read moreunit without any notice. We'll pick on you if they do not like you. For any and everything that you do I have noticed things going missing from my unit. Nothing big, but still things have gone missing,. Have been told that I have 3 days to move out with no written paperwork from a judge or anything. Just verbal, they have done nothing.But harass me for the last three months that I have been living here, and I can honestly say that I have paid my rent every month on time every time and that does not matter they will harass you if they don't like you .i would not move here this place is over priced and a scam and they violate tenant's rights left and right.It's ridiculous.

I've Lived HERE Since ~Sep30, 2018 ! It's Been A Very Nice Place !!…read more I DO WISH The Management Would take Better Care of THE GRASS Around The Buildings Where I Live !!!

Satisfactory. I stayed there for 8 months. Its a nice location with Walmart, Indian grocery and…read morefresh produce vegetable markets close by. Woodland District school is also satisfactory. There is a good walkway around for evening walks. The apartment flat is good. Maintenance is ok (Kitchen sink disposable motor had to be replaced but was not available in stock hence it took time for the maintenance to fix it). They do charge $4 additional for paper bill every month. Moreover the water charge keeps varying. For a flat rent of $982 plus $5 for thrash, my monthly bill was coming to $1020. Electricity is not included in the rent and has to be paid separately.

Having resided in this apartment complex for two years, I am compelled to share an honest review…read more The amenities and location are satisfactory for me, and the majority of my neighbors are amiable. However, I recently encountered a distressing incident that has instilled a sense of insecurity within me. On May 15th, approximately at 4:30 am, I was subjected to a near-physical assault by an individual residing in the building on my right. Although I was unfamiliar with him at the time, I have since discovered that he has been engaging in persistent harassment towards me & others. On May 18th, I was accompanied by my partner to our building entrance, and upon passing his apartment, he emerged. It was as if he had anticipated my presence. Despite contacting the police twice regarding the harassment, they have been unable to take any action due to the absence of physical altercations, arrests, or any form of communication with the individual. The building office has also been informed of the situation, but no measures have been implemented. I have come to the realization that I am not the sole tenant who has been subjected to harassment. I am aware of three other individuals who have been pursued into their ground-floor apartments. I am apprehensive about my safety and am uncertain of the appropriate legal recourse. This experience is unprecedented for me, and I am concerned that the apartment complex is not adequately safeguarding its tenants. Furthermore, I am unable to identify the individual's name, and I have repeatedly requested that the leasing office provide this information in order to obtain an order of protection. However, they have been unresponsive to my requests. The police informed me verbally twice that they should be able to provide this information, particularly since this is not the first complaint filed against this individual.

Live there for 3.5 years. Towards the end they made many improvements to the property. They…read morewere always very responsive to maintenance requests. Hugo and Maria are very nice. I moved out to be closer to work. For the price of rent the place is nice and clean.

We love it! We moved in a 2 bedroom 2 bathroom corner unit. Our apartment windows all have trees in…read morefront of them so there is always shade. We have barely had to use our AC this year! Electric bill is super cheap. The pool is lovely! Maria works in the office and she is very knowledgable and helpful. Maintence has always fixed any issues within an hour! Love it here!

What a little jewel this property becomes every day. Outside there are trees, shrubs, flowering…read morebeds that continue for all the viewing seasons. Inside, there's a great uplifting project going on. I lived in a one bedroom with a garden in the first floor exactly what I needed. It's very quiet. The apartment had just gotten a black marble tile and counters face lift in the kitchen before I moved in. Lovely and easy to clean. All modern appliances. The apartment had been well cared for and cleaned before I got there. That was the first indication that Joseph Hughes, the property owner , is fussy about the way things are done and he checks in on projects daily. He and his daughter, Sabrina are friendly and accommodating. Since I arrived, the communication to enter the building has gone high tech, but EASY TO USE. My neighbors were all nice people. The apartment was a good size and the garden was just a little oasis away from all the noise and bustle of major roads. The tenants are diverse. Young, old, and in between - polite and friendly. I highly recommend this property to anyone who wants a bit of quiet and a view of trees, shrubs and flowers. I enjoyed my time there and if I hadn't had health problems I would still be there - I want to see what the next building project will be now.

Great place to live and management is very responsive!…read more Have lived there for over 5 years and definitely recommend it to my friends. Location is also great, walking distance to many local restaurants.