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    Luna Lucci

    4.0 (22 reviews)
    Open 9:00 am - 7:30 pm
    Updated 3 weeks ago

    Services - Luna Lucci

    Bridal hair services

    Blowout

    Chemical treatment

    11 More Services

    Color only

    Haircut

    Cut and color

    Applying hair extensions

    Hair extension coloring

    Reapplying hair extensions

    Hair extension removal

    Hair extension services

    Hair styling

    Makeovers

    Makeup application

    Luna Lucci Photos

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    Recommended Reviews - Luna Lucci

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    Reviews With Photos

    balayage
    Lucy W.

    Service: owner and staff exceptionally friendly. Quality: top head balayage highlight was uneven Vibe: salon was modern and clean

    The vibe was amazing and very friendly My mom wanted some yellow color off her ends and she was determined to chop it off they said no we will fix it and trim your hair. She's about to hit 70 yrs old and she was so happy Thank you so much

    Sides of head uneven

    I gave a new place and a deal a chance and it ended with handfuls of my previously healthy hair falling out in bleach white clumps, an uneven and choppy haircut, thick/patchy highlights, and a $200 bill with a hidden toner fee on top of the pulsd partial highlight/cut I used. I made an appointment through pulsd for a partial highlight and haircut for $159 total. There was no note (that I saw) where a toner was extra and I assumed it was included because all highlights need to be toned. It was not, it was $55 which was about the price of the haircut as well. I was told this when I sat in the chair and accepted the extra cost. My stylist then proceeded to start bleaching my hair without brushing it or sectioning it, without asking me where my part was, and missing several spots on my hair line. I spoke up a few times but decided to trust the process. Normally my hair takes 40 minutes to lift and this was done in 15. After rinsing and toning, I sat back in the seat and was horrified when I ran my hands through my hair and large chunks of white burnt hair came out. I asked why this was happening and my stylist said it was normal. She then proceeded to cut my hair in the front and sides, when I had just asked for a half inch off the back. She said it was needed because it was uneven (probably from the hair melting off). I could see the haircut was not even at all and she gave me choppy angles (see in pic below). Then my stylist had to stop before the blowout to see another client and I was directed to the washing chairs for a complimentary treatment while I waited for her to be able to blowdry me. Alone in the chair, more and more clumps of hair were melting off and I decided to decline the treatment and just leave. The staff was very nice throughout the appointment up until I tried to politely pay and leave without a blowdry bc I was so stressed by the hair falling out. I even tried to not make a fuss and say it was because I was in a rush, but they did not want me to leave and kept encouraging me to wait for the blow dry so I told them the truth and said I wasn't mad but I wanted to go. The woman (I think owner/manager) as well as my stylist said it was normal/tried to blame my hair quality that I "bleach too much." I had to go to another salon to have it fixed afterwards where they assured me that was not the case and said the haircut was so uneven it was almost unfixable without cutting a significant amount of hair. I have learned my lesson about deals that seem too good to be true and want to help others from making the same mistake. There might be stylists at the salon who can do what I asked for on my hair type, there might be other hair types that would have faired better than myself here, but my personal experience was traumatizing and I am still out a hefty amount of money to damage my hair. I have no ill feelings toward the salon stylists however I am disappointed about the way my concerns were handled and that I still had to pay full price with clumps of my hair on the floor and dangling from my head and being gaslit about it. When I asked for them to take off the price of the blowdry, I was given pushback back but they did deduct $20. Moral of the story: Nice people but be wary of their bleaching methods and hair cut skills! I will now be battling breakage for months when I never have before in my 11 years of highlighting my hair. Pics below show the hair and I'll include what my hair normally looks like so you can judge for yourself if it was damaged before. I wish I had pics of the hair clumps falling out and litering the floor but the best I can do is a picture of my hairbrush from even when I got home and hair was still coming out

    Do you see balayage highlights in this photo???
    Lina L.

    I came in for a consultation with one of the head stylists on Friday May 5. Set up an appointment for Monday May 8 at 11am. I told the stylist I had to leave by 2/2:30 the latest. Because she warned me that it would take about 3 hours to do a balayage process on my hair. I came in at exactly 11 am for my appointment, she said she needed a few minutes with her first appointment. "No problem," I said, "as long as I am out by 2/2:30." 45 minutes later, she finally took me. She didn't even sweep around her area. I asked her to please sweep up the hair at least off the chair. When I set down she started talking to me about what I wanted done. I explained in detail and showed her several pictures. FYI, I came in with grown out very blonde highlights. I told her that I don't want to cover the highlights but I don't want more highlights, I want balayage because it doesn't come from the roots and I think the blonde covers my grey hair more naturally. I worry that if I go back to my brown hair the grey will be too prominent. She proceeded to put bleach in my hair, which is what I expected. What I didn't expect was that it would not be mixed and that literally the blue powder was going to be all over my smock. She wrapped my hair in plastic wrap. Ten minutes later she had the wash girl wash my hair. Then she said I need toner to blend everything out. Ok, I agreed, she's the professional. I asked her to make sure that the toner is not too dark and to please make sure that it doesn't turn my hair red. I explained that I have a natural Chestnut undertone to my hair and it sometimes tends to turn hair colorant to red. "Don't worry," she said, "I'm going to use an ashy tone. " Again, ok, I agreed. She's the professional. But this doesn't look like balayage. My hair is dry like straw! She saw that she messed up, when she was blowdrying my hair, she said to me, "You probably need to find someone who can do professional balayage." What????? I thought you are the professional!!!! 30 years experience?!?! When I was done, I expressed my disappointment to the manager. They still made me pay because they said she completed a service and it looks beautiful! Lol!!!! I didn't have time to argue because it was 3pm already and I was running late to work. Today I called and went in to speak with the manager and they are trying to tell me this is exactly the blonde balayage! She told me to wash my hair several times. Never! Never! Never! Ever! If I wash my hair 1000 times it's not going to be blonde balayage!

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    Luna Lucci H.

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    3 years ago

    Beatiful salon and everyone was beyond nice! Winston did my color so beautifully would definitely recommend this salon.

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    2 years ago

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    Thank you for trusting us and we are looking forward seeing you again

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    Review Highlights - Luna Lucci

    It is incredibly clean and just being surrounded by Aviola and Doris makes the experience that much more pleasant.

    Mentioned in 2 reviews

    Read more highlights

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