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    Luna at Lake Shadow

    3.4 (5 reviews)
    Closed 9:00 am - 6:00 pm

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    8 months ago

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    Business M.

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    1 year ago

    Rapid response . Door lock batteries were changed . Happy tenant . One of the best apartments to live in .

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    Rent P.

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    2 years ago

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    Manage R.

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    4 years ago

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    3 years ago

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    Jefferson Lake Howell by JAG

    Jefferson Lake Howell by JAG

    (13 reviews)

    WARNING: Reported fraudulent debt to credit bureaus without any prior communication…read moreRentDebt Automated Collections reported a $467 debt from Jefferson Lake Howell to my credit report without ever attempting to contact me first. This is my experience: NO COMMUNICATION: Never received a single email about this alleged debt No phone calls to my number on file No letters sent to my address First notification was seeing it on my credit report - which damaged my score FACTS: I paid all rent payments in full through the property's online portal Visited Jefferson Lake Howell office in person - staff confirmed my balance was ZERO Have documented proof of no email communication from RentDebt Now fighting to remove this invalid debt from my credit report IMPACT: Credit score damaged without warning No validation provided before reporting Currently filing complaints with BBB, CFPB, and Florida Attorney General If you're a former tenant anywhere, check your credit report. This company appears to report debts to credit bureaus without proper validation or communication. I'm having to spend hours disputing a debt that the original property confirmed doesn't exist. Currently disputing through all available channels. Will update if resolved.

    As soon as I walked into the leasing office, I was greeted by everyone in the room. I met the…read moreproperty manager Nina and she was delightful. Jessica C. was my tour guide, and she did an amazing job. She knew everyone's name that lived in the complex and everyone knew her name. That means a lot to me that the staff is liked by the tenants. The complex is very clean. No dog poop anywhere. It is a smoke free complex, and you can tell. There are 2 pools, playground, a huge gym clubhouse, etc. Great amenities. The apartments are very spacious and designed perfect. Jessica was amazing and I cannot wait to move into this complex in Jan 2026. Thank you all for making this searching experience so easy. I am very happy.

    Nine 12 Gateway Apartments - Our views take relaxation to a whole new level

    Nine 12 Gateway Apartments

    (11 reviews)

    We've been shopping for a place to live all week. It's been tough to choose where to go because…read morethere are so many amazing options! Now, Tim was nice. He was doing just fine. Kind, informative. Some nasty biddy with a god complex decided to be less than professional. She claimed to be management. She was beyond rude and unwelcoming. I'd say a bit hostile. We've toured some 20-25 places and everyone else has been kind and cordial. I will definitely not be taking my business here.

    Well, this one star is for Tim since he was very helpful, Shameful apartment complex. Overpriced…read moreand low quality. DO NOT LIVE HERE. Not only are the apartments overpriced but very uncleaned as well, Also please make sure to check the metal parts that hold their kitchen Island, they are so loose and one of them almost dropped on my 9 months old baby while she was on her walker playing around. There are plenty of other apartments in this area. Take my advice and look further, and most importantly of all, away from here. HERE ARE SOME POINTS THAT YOU NEED TO KNOW BEFORE GOING THERE: - NO ENOUGH PARKING SPOTS - MAIN DOORS ALWAYS BROKE SO ANYONE CAN GET INTO YOUR APT. - CARPET IN THE HALLWAY SO DIRTY - ELEVATOR ALWAYS SMELLS. - MAINTENANCE NEVER ON TIME- THEY WILL IGNORE YOUR REQUEST UNLESS YOU CALL THEM A FEW TIMES. - THEY CHARGED ME $500 FOR PET STAIN, I DON'T EVEN HAVE A PET. Overall, I was very excited when I first lived there but slowly I realize this was not the best choice.

    The Adeline

    The Adeline

    (11 reviews)

    2024: Hannah Goodwin is a gift from heaven. We were having problems on our end while applying and…read moreshe did everything in her power to get us through this & approved to live at the Adeline. She was so receptive, answered quickly, and made sure the problem was solved. I am very grateful to have had her handling my application. Thank you Hannah!! 2025 Update: I have been living here for a little over a year, and we got some new faces in maintenance and the office. Can I say, what a breath of fresh air! Kenny, the assistant manager is fantastic at communication. Nicole made sure that my situation with my ac was handled in no time. Oswald, the maintenance technician, was amazing. He was kind, attentive, and able to fix the problem with my ac in no time. It took him a little under an hour to get it back up and running. What a great team we have here! 2026 Update: I truly have never wanted to move out of a place more. My packages are constantly stolen, the package room door is BROKEN so random strangers are always coming in. THERE IS A HOMELESS MAN IN THE DUMPSTER EVERY NIGHT looking for food. Management will gaslight you and say they are taking care of it. None of the amenities work, the gym burned down and has been closed since September 2025. The grills have a "do not use" sign on them. The pool is closed. I have been here almost 2 years and I have never used it because it is closed. The fire pits don't work, we don't even have gas.... The hallways are disgusting, constantly dirty and one of the neighbors left their cats litter box remains in the hallway. EXTREMELY noisy neighbors who pound on the walls and bang on the floors. People are constantly smoking weed on balcony's, blasting music from their cars, the gates are broken, always open, and major lack of security!! I have sent several noise complaints and nothing has been done. There is dog poop everywhere and the only place to walk your dog at night, "safely", is in the parking lot. Not to mention they put "curb your dog" signs everywhere, so my dog apparently has to learn how to use the toilet in my bathroom. I still stand by Kenny being a good assistant manager. He is doing the best he can with a bad situation. He's the best thing that's happened to this community.

    I lived at The Adeline from May 2019 to March 2024. At first, everything was great, as it always is…read morewith new "luxury" apartments. When the complex got new management in 2020-2021 (I think), it all went downhill from there. Haphazard parking layout, expensive (and fast-increasing) rent, no elevators, thin walls, frequent outside visitors that cause disruption, poorly maintained amenities (the fire pit NEVER works), Verizon knocking on doors frequently since the change of management (they have a partnership w leasing now or something? they're at all the community events and overbearing, making it feel like a sales pitch), the list continues. Halfway through living there, they started charging $30-40 per month for "community electricity", which allegedly is ONLY the lights in the hallways, not the community room lights, tvs (on 24/7), fitness room. But $30-40 a month plus so many other odd charges they continued to add meant they could raise the total cost of rent without TECHNICALLY raising base rent. There is ONE package room for the entire complex, meaning about 70 package lockers for HUNDREDS of people. Very often your package doesn't get put in the locker and just is left out, which leads to theft. I have had several packages misplaced by the office due to lack of lockers AND I've had several packages stolen. It got to the point Amazon just drops their branded bin of packages, makes you sort through it, and they come back and pick it up later once empty. My favorite was when I was "asked" to give the place a 5 star review during a community event. They waited until they watched me do it. They weren't kidding. I just crossed my fingers and waited for the day that I could change it. Honorary mention to my downstairs neighbor that screamed at the top of her lungs from 7pm-2am most nights. Wake-up-from-a-dead-sleep level scream. We did end up talking to her once after many attempts and her not answering, but it didn't make a difference. Niquan said he would give a formal warning, but he never did. The office loved to say things to your face to make it seem like things would change (fix fire pit, clean grill, etc), but it's clear that management/ownership is a brick wall and only cares about the bottom line. The apartments themselves are standard for the area, nothing special. Two stars for the stainless steel appliances and attractive bright design. There are little things that tell you it was a rushed job (walk-in closet door opens in so it's impossible to use half of it, paint is shoddy enough that if your furniture even touches the wall, it will rub off). This was a great starter apartment all things considered for my college roommate and I, then later a post-grad place for myself and parents who would frequently visit. I will say that Hannah in the office has really made a difference, but the change can't start at the bottom. Whatever venture capital firm bought out the place needs to just CARE about people, which I just don't think will happen. Then again, a lot of complexes are like this nowadays, so I'm sure it's better than some places. But for me, I was sick of it and had to move. The grass is always greener.

    Luna at Lake Shadow - apartments - Updated August 2026

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