I had an awesome experience at Sound Tattoo Removal. The staff was great at every visit, very…read morepersonable. The location was easy to find from I-5 (exit 143). On my initial visit (consultation), Patty, medical esthetician, examined my tattoo on my ankle and estimated how many sessions it would take for results, she thoroughly explained the process and procedures. My first session went well. Prior to receiving laser removal, I met with Dr. Gregory and he numbed the area. After a few minutes, Patty and I wore goggles and she checked to make sure I was completely numbed before lasering away. After it was complete, she applied an ointment and bandage; gave me post-care instructions to take home. At home, I did not blister nor had any scarring whatsoever and my tattoo was slowly fading each day. I learned that staying hydrated helped the lymphatic system flush the ink away. I was able to go about my day as usual except Patty advised at consultation that no suntanning, no use of any self-tanner lotions, etc. is good. Therefore, I had to cover it with a band-aid or long leggings to prevent sun exposure to the lasered area. The second session was the same as the first except I requested to numb the area with an ice pack (to take the edge off) instead of the lidocaine injection and incorporated breathing techniques while receiving the laser removal. On a scale from 1-10, (having a high tolerance for pain) rated the pain level at 3. It felt like a rubber band snapping my skin. The third session is in eight weeks so this review is to be continued w/ before and after pictures. Wished Yelp had TEN stars because that's what I'd rate Sound Tattoo Removal!

So far so good!!! On my second treatment of laser tattoo removal :] 2-3 more sessions to go!read more

My second time around getting my eyebrows done by Hien! I absolutely loved the convenience of not…read morehaving to draw my eyebrows in every morning. The first year I did microblading (very first time, ever). Then I saw the pictures of his clients and realized how much I'd want the shading on for this time (my second time). Microblading is not permanent but does last a year to a couple/few. I was not sure I'd want to have permanent eyebrows as I got older so this option was my preferred. Arriving and setting up the appointment was quick and simple. Hien is explains all of the steps along the way. Be prepared to explain what kind of eyebrows (arch/no arch/ "korean eyebrows"). I've been so happy with mine! :) I'd highly recommend Hien! They are many others who do microblading / shading but the two biggest winning points for me are 1) his work of making eyebrows look very natural (no zebra looking lines, no row of straight lines) and 2) he has also gotten certified in tattoo removal (imagine if you went elsewhere and they screwed up...)

I am in love with my eyebrows! Hien is an absolute perfectionist and really takes the time to…read moreachieve the most amazingly beautiful brows! He took his time and explained every step to me, and I really appreciated that! I just went in for my touch up appointment and am so pleased with his work! I can't wait for my perfect brows to heal! I am so happy with my eyebrows! I would not recommend anybody else! Thank you so much Hien!!!

3 microneedling treatments + PRP and 6-12 months of healing time later and I have hyper…read morepigmentation issues, weird textures, and spots that won't go away. They showed up after the first treatment and got worse. I thought it was healing but nope, it's permanent damage. You can see a clear visible line by my hairline where they treated my skin and where they didn't. Where they didn't looks good, where they did looks real bad. I have received the exact same treatment from another medspa before and it corrected many issues and smoothed my skin, taking 5-7 years off my face. I was excited to do this again after 8 years to refresh my face. Now my face has aged by 15 years. Unfortunately after going to this place my skin is worse than before. I really wanted to like the place, they were really nice, they seemed knowledgeable but my skin looks so bad now. I wear sunscreen and use parasol to hide from the sun, but it's so sensitive that I never step foot in it or it gets very blotchy. Looks like I spent a lot of money to have the skin of an aging Florida resident. I wish I could get a refund.

Wonderful experience. Staff is very knowledgeable and caring. They make you feel very comfortable…read more Always running specials and discounts. I highly recommend!

I've been coming to this Removery location for a few sessions on a large tattoo. The staff are very…read morefriendly and helpful. During my removal sessions, the laser technician frequently asks how I'm doing and offers breaks if needed. She is kind when answering my questions and giving after care advice. I've done laser treatments and other removal types previously, Removery has been the best experience so far.

Very welcoming and comfortable environment, great job ladies! The laser tech was great it was very…read morequick! Great results I will definitely be back. It's day two and I have no discomfort today! Overall flawless experience! PS I have noticed a primary concern is discomfort during treatment and it's minimal and very fast!

Such sweet and friendly staff. Facility is in a great plaza…read morewith lots of shops and restaurants. I do my underarm area and it is a LIFESAVER. Such a game-changer for no longer worrying about waxing. Definitely check in for specials! Pricing is much more affordable. They usually have different specials running all year long

If I could give the LaserAway University Village location zero stars, I would. They have a…read moreconsistent pattern of running 30-60+ minutes behind schedule, with no advance notice to clients. They overbook and under staff -- you're then left waiting while they work through their backlog. My most recent visit was particularly disappointing. It is my wedding week, and I had a facial scheduled -- an appointment I had confirmed over multiple phone calls in advance, with the details clearly noted in my file. Upon arrival, I was informed that they did not have a technician on staff qualified to perform the service. No prior notice was given, despite the multiple confirmation calls. I have multiple friend who purchased hair removal packages at the same time, and all five of us have had the exact same experience. None of us will be buying touch up packages here. Given the cost of these services, I'd strongly encourage prospective clients to consider a local business instead of this chain -- one that will communicate proactively and respect your time. I would not recommend this location.

Been going here for a while now for a tattoo removal and I enjoyed my experience each time (due to…read morefriendliness of the employees, not the pain lol). Ren has been my main service provider but Sara has been doing my sessions lately. Both are exceptional. They're both super friendly, knowledgeable, and easy to talk to. They make sure I'm not too much in pain and providing me advice on after care. The ladies at the front desk are very kind too. Super welcoming.

I would give Sara 10 stars if I could. She was amazing and did a fantastic job on my brow tattoo…read moreremoval. She even called me the next day to follow up and check on me. Thank you so much, . So professional and did an outstanding job on my brows. A+++

I don't normally do reviews but I had to come and say how much I enjoyed working with Tonni and how…read moreincredible happy I am with my results. her space is comfortable and she is so clean and so thorough thru the whole processes. she made sure the color was absolutely perfect for me. a friend recommended me to her and I would recommend her to anyone!! thank you so much Tonni!

Tonni is amazing. Took me a long while to decide to have my brows microbladed. I didn't want the…read more"sharpie" look. Tonni took her time to design the perfect shape for my face and to find the right color. It was the best thing I did for myself. No more figuring what eyebrow pencil to use or how to put it on. I wake up ever morning and I have perfect brows. I highly recommend Tonni. She will do it right, whatever procedure you want.

This review is just for hair laser removal…read more I went to a hair laser clinic earlier (3+ years ago) and the results were SO bad. It was a complete waste compared to Caddell's. Although expensive, you will not be disappointed in their results. Saw results since day 1 of treatment. Hurts the wallet a lot, but I'm so impressed with the treatment I'm doing my lower legs here as well.

Kathryn is The 1 . She's a great communicator, and truly does work with you. There's a lot of…read moreproviders around town that don't keep up with aesthetician education, and leave you throwing money to a problem that never gets resolved. The difference with Caddell is night and day . They'll even stack your laser and electrolysis appointments back to back so you can get both done in the same visit. I drive from Puyallup so this was a game changer for me.

I purchased a BBL package while it was on sale in December 2023. I used one treatment shortly…read moreafter, then my second in October 2024. When I went to schedule my final appointment, I was told my package had expired six months after purchase -- based on an agreement I supposedly signed five years ago. Not once during my visits was I ever informed that there was an expiration, nor was this policy clearly explained when I purchased the package. These treatments are not cheap, and I would have never spent that kind of money had I known the sessions would expire so quickly. It's extremely disappointing that they won't honor what was clearly a communication mistake on their end. I'm out the money, and the company isn't taking responsibility -- very unprofessional and not what I expected from a business in this industry.

purchased Halo package (3 treatments) while it was on sale in 2023. Shortly after I bought the…read morepackage my health took a bad turn and I was under care of various health care providers and was unable to use my services and the spa was aware of it because I had other services done that was not this intense. Halo laser had a week or so down time which while seeking medical care was not possible at the time. Time to time I inquired about my package from staff and was never once told about the expiration policy. When I went to schedule my first appointment, I was told my package had expired six months after purchase -- and they given me an extension period, again which I was never informed about. Not once during my visits was I ever informed that there was an expiration, nor was this policy clearly explained when I purchased the package. These treatments are not cheap, and I would have never spent that kind of money had I known the sessions would expire. It's extremely disappointing that they won't honor what was clearly a communication mistake on their end. I have given multiple details and documents and a doctor letter stating I was advised by my physician to hold off on lasers but the company isn't taking responsibility -- very unprofessional and not what I expected from a business in this industry. **Disagreeing with my review does not change the fact that payment was taken and services were not delivered WITH NO CLEAR COMMUNICATION ABOUT EXPIRATION. There r other similar reviews.

Thank you so much for inviting me to your 4 year anniversary…read more It was so much fun and the deals were GREAT!! I am so happy to see your success over the years. The long line out the door was at least 30 people deep. Now that's true success. What a great crowd to be in. 5 star review for 5 star service. Your team is truly talented.

I love Amé! The most beautiful space, a luxurious spa vibe, their signature fragrance and the staff…read moreare top tier. The front desk team is SO warm and welcoming. I see Jessica and Camille for my injections and I recommend them to everyone!