Although I've only ever visited this one store, I'm certain that the positive experiences I've had here are a result of mandated requirements for all stores.
You are always greeted, offered a cabin once they see you holding an item while looking at others, and make a point of writing your name on your change room door to make check ups and size changes simpler but personalized. They have a lot of stock and the staff are crazy informed.
One annoyance, the amount of information you need to supply on check out. Nicest addition, they offer free classes, check their chalkboard at the entrance for schedules. read more