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    Luke's Outdoor Services

    5.0 (1 review)

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    Lawn care

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    1 year ago

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    Pablo's Landscape

    Pablo's Landscape

    (8 reviews)

    We were excited to use Pablo's Landscaping because of other reviews and only needing one company to…read moregrade and sod our backyard, replace our fence, replace our deck, build a retaining wall, and build a fire pit. That excitement was short lived. General observations: * Scattered scheduling- started our project and would not return for days at a time due to being at a different job site. ⁃ Guys wouldn't show up when we were told they would. When we asked about it, the response would be "what do you mean they didn't show up?" * Lack of respect for property- nails and trash left EVERYWHERE. ⁃ Crew would use a leaf blower to blow non biodegradable trash off the patio and into the grass instead of pick it up. ⁃ Metal fence posts were discarded in the back of our yard instead of being thrown in the dumpster we paid for. ⁃ Used our 2x4s that were purchased separately for a different project without asking or letting us know. ⁃ Crew drove onto our grass and left tire tracks in the front yard. * Lack of communication- wouldn't tell us upfront that he wouldn't be back the following day to finish work, we had to reach out and ask. ⁃ A section of our fence was not attractive and nothing was communicated to us about how it would look. When we brought this up Pablo said "well, I didn't think it was a big deal since it's in the back of the yard by the woods." However, he worked with us on this issue and had it corrected. ⁃ Most of the additional labor and material costs wasn't told to us until after the final payment was due. The deck: * Flashing was not installed prior to deck boards, they were stuck in only after we had noticed it wasn't completed. * 2x4s were installed upside down on railing and is now warping. * A bracket is missing on one side of the rafters * The concrete pad at the base of the stairs was roughly done, one edge is 21" away from the step and the other side is 22.5" away from the step. Was told this would be corrected with a finishing layer of concrete, however, this was never done. The fence: * Posts are leaning and not level * Warped 2x4s were used causing the fence panels to warp * The gate towards the back of the yard has a big gap towards the bottom hinge due to the post leaning to the left. * Inconsistent post heights-- we were going to install caps and needed them the same height throughout. This was supposed to be addressed but never was. The retaining wall: * Installed in late March/early April and is now leaning. * There is a gap in a section of the wall which we only discovered it after we cleaned up the residual dirt. * not sure if proper drainage was installed due to the fact that we never see water come out of the drainage pipe. Grading/sod install: * Grading seemed very rushed, a lot of high and low spots as well as lumps and bumps. * Big gaps between sod pieces * Weeds sticking up between sod pieces * Some areas would puddle from watering due to inconsistent grading * The sod on the edge of our concrete line was super crooked. Fire pit: * Was never actually started or completed. We have tried numerous times to have Pablo address some of these items, the main complaint of ours was the grading and sod. A lot of our text messages or calls would go unanswered for days at a time, it reached a point that we would be lucky to receive a response. Multiple times he has told us that he would be out on "____" day to fix it but would end up being a no call or no show. Eventually we just stopped hearing back from him at all which led to Pablo just abandoned our job. Our yard was left a wreck, dirt and concrete are left all over the place, which is now up to us to clean up. As for the grading and sod, we have since hired a different crew to come fix the potholes in our backyard, and the difference is night and day. We're pretty baffled at the situation because at the end of the day we trusted Pablo with our home and investment, but what we are left with are mistakes that will need more money to correct. Overall, would not recommend.

    Poor quality , they started a small pool deck without confirming the plan . When they completed the…read moredeck it was not at all what we wanted . Looked as if they used scrapped materials for the project . When I tried to tell the crew the deck is not being done correctly their response was argumentative . We expressed to Pablo and Alex how disappointed we were with the entire deck ,Pablcame to make changes . Which still did not look much better . I gave the company plenty opportunities to correct their mess and they failed to satisfy me. They were very persistent about receiving their payment for this awful job . I had to argue for a receipt as well . They promised to return to fix at least a small area and never returned nor do they return a call . I do not recommend this company at all . They were a big mistake hiring for this simple job . I ended up fixing most of this deck for cosmetic and safety reasons . Beware , they will not do the job correctly . I have photos but they are not uploading for some reason . I will add the photos later

    Luke's Outdoor Services - lawnservices - Updated May 2026

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