We used to rent here for years, but this year it went completely downhill. The property we stayed…read moreat had mice droppings in the BED and all over the floor. It was the most disgusting thing ever. They were extremely rude when we complained, and said that rodent droppings are common in their rentals. I've never before or since stayed anywhere with rodent droppings! Also when we complained they literally kicked us out of the property - no apologies or admission of wrongdoing because we were "being threatening" because I asked for a refund for an obvious health hazard in their property. An absolute terrible experience for my daughter's birthday weekend. Would NOT stay at any of their properties.

Laura Durham bullied and threatened me in the middle of a special weekend I had spent months…read moreplanning. I reached out to Damon at Millpond real estate last fall and told him I was searching for a house on the water for a party of 14 for my oldest sister's bachelorette party in June. We had 30 year old women traveling from Colorado, Pennsylvania, Ohio, Illinois, and Tennessee. Other guests were traveling from different parts of Michigan. I was NEVER told that there was a limit to the amount of cars allowed in the driveway, nor was it stated in any contract. On Saturday, I had organized a party bus for a wine tour. My mother, the future mother-in-law, and sister-in-laws joined us for the tour. They were NOT staying in the house. The driveway was full of cars which we took the time to strategically park because we knew parking on the street would be inconsiderate for the neighbors. None of the cars were parked illegally or on the property lawn, nor did they block the street in accordance with the city ordinance. We had no visits from local law-enforcement regarding any type of noise complaint or the cars. I received a call in the early afternoon Saturday (after the cars had been there since Thursday) regarding the cars from someone in Laura's office. I explained the situation to her and why there were so many cars. That should have been the end of it, but apparently the truth was not enough. When we returned back to the house at 5pm I received a call from Laura Durham (along with the male beside her who also had a lot of comments). She was upset with the cars, even though there were less cars than people allowed in the house. She informed me that the community was trying to shut down vacation rentals, and I had to move cars. It seemed like the problem she was presenting to me was misdirected anger because people were upset with HER company. She also threatened to make us leave on the last night of our vacation mentioning we may have to get out of the house entirely if we don't move cars. When I expressed concern about that comment, she shut me down saying "it sounds like you are getting upset with, so I am going to hang up." She was intent on there being a "party" or astronomical amount of people at the house. Laura, you have chosen to be in the rental business. So, unfortunately, if too many cars in a driveway is "spreading like a wildfire" through the community, that is NOT my problem. There was no reason for you to share that with me, in fact the purpose of your multiple calls seemed very unclear. Shame on you for implying that we needed to vacate the property. We drank responsibly with a driver all day, and you wanted us to vacate and/or move our cars for the rental that we paid $6000 for. Most of all, I can't help but wonder if you would have talked to me in the same tone if I had been a man, not a 24 year old woman. You over stepped so many professional boundaries and ruined the final day of my vacation. You end all of this by saying you would be driving by at 1am to essentially stalk the house? I hope you did waste your time driving by the house. Most of us planned on leaving early for long travels home, and you would have found the house dark and quiet with MAYBE the sound of a few breast pumps. I had recommended this company to many others who were eager to book, along with all us women who appreciated the beautiful Studley cottage. After the rude encounter I had with Laura Durham, I will be letting everyone know to NOT book. Also, the house was infested with ants and we had to move our food to cabinets within two hours of being there. I saw a mouse on the property as well.

If you're looking for a 5 star realtor then look no further! Mr Devisser is by far the most…read morededicated, self motivated and caring realtor you'll ever meet. He's passionate about his work and the love for others. He will go out of his way to help you out. He is constantly looking at the market so If you're looking for some property or a home, this is your man.

I've lived at one of their properties for over 20 years. They take great care of the building, and…read morerespond to service requests very quickly- usually the next few days. I've read many bad reviews about them, and think they are outdated. The current team ( as of March 2024) is great to work with. In years past, there have been few rude people or ones that are hard deal with, but everything is fine now. Which is why I say the bad reviews may be outdated. The owner of my property invests A LOT in keeping the building nice. They put on all new roofs a few years ago, put in a new boiler, and are installing new windows this spring. They do landscaping every year and planted new tress last year. My building is as solid as they come. Even though the property was build in 1960's or 70's, you would never know. It was quality when they built it, and has been maintained very well. The only negative is that my rent goes up every year :( Even with that, it's still a very nice place to live. If rent continues to go every year, I may explore other options however.

Great people to work with, and I have a great experience every time I use them. From begining to…read moreend seamless transistions and the people ate easy to get a hold of as well.

Very happy with this rental place. Whenever I call for maintenance or anything they are very…read morefriendly and are very fast to fix the problem. I would recommend

Very old school mindset. No online portal to pay your rent, have to mail in a physical check. and…read moreif you have maintenance issues, you have to call in to let someone know, and you aren't given a timeframe on when somebody might stop in to fix an issue (was surprised on a Saturday afternoon one weekend to a knock on my door). People in the office are nice enough to deal with. You are better off to call, email could take a while to get a response if at all. One of the tenants in the building I lived in had someone not on the lease living in their unit, and both smoked in the building. They were made aware of the issues, but continued to allow the person not on the lease to live in the building. They will dock you for everything little thing when you move out. So please, document everything and take lot of pictures to protect yourself.

Sharp Construction is amazing! We worked with Nate and he was professional and we are so happy with…read morethe work. Sharp did two roofs on our investment properties. so thankful for how the roofs turned out. We highly recommended Sharp.

Excellent team! Well established in West Michigan. Give them a call today for any of your exterior…read moreneeds!

I've been lucky enough to work with Traci twice, first as a home buyer, and most recently as a…read moreseller when we needed to move due to a job. She is thoughtful and communicative, always available for help and guidance, and an expert in the market! She was able to help us list our house in a way that lead to an above asking offer within twenty-four hours. I truly felt taken care of throughout the whole process and would highly recommend Traci as a realtor for either buying or selling!

Couldn't be more pleased with our home purchase with Traci's help!…read more Being from out of town, Traci coordinated a virtual tour (during COVID as well) to show us the property. In addition, she showed it to use two other times in person as we got buy-in from our extended family. Once we were under contract, Traci coordinated many tradespeople to perform work on the property so that upon closing, we could get moving. She kept us up to date on a very complex transaction (the septic system needed to get replaced at the last minute, several delays due to things out of our control) and always had a smile on her face. We're eternally grateful for the hard work she put in and helping us buy this place.

We purchased our home back in the Spring with Sarah---such an easy, great experience! She was…read moreprompt with responses and willing to go the extra mile to help with all of questions and needs (first-time home buyers). Highly recommend!!!

I have worked with Sarah Lilly on the purchase of two homes and the sale of one. She is the most…read moreconscientious agent I have had the privilege to work with. Sarah is very pro-active and all of the transactions were professionally conducted. I am continually recommending her to friends and cannot say enough about the pleasure of working with her.