I would never recommend this company. Manuel Feliciano performed fiberglass refinishing work on my…read morepool without the required contractor's license. The work caused my fiberglass pool to fail and "pop," resulting in catastrophic damage. Although he initially agreed to reimburse me through small installment payments, he stopped making payments before repaying what he owed. I ultimately had to spend more than three times the original cost to have the pool properly repaired by a qualified contractor. Afterward, he claimed he had moved to Spain, making it even more difficult to recover my losses. My experience was costly, stressful, and extremely disappointing. I encourage anyone considering hiring this company to thoroughly verify licensing and do their research first.

I wrote a review on Aug 21,2025. unfortunately ,less than a week later,my fiberglass pool developed…read morea large crack in the bottom, which Mr. Feliciano said could not be recoated until later in the spring because he could not redrain the water. sounds reasonable. I had another leak company come out and repair the crack, told them it was going to be recoated in the spring and got their nod of approval. communicated in Feb. 2026 with Mr. Feliciano and he agreed to come out in the beginning of March and redo that crack and a couple of other minor spots. after quite a few emails and certified letter, I have never heard from him again. so much for a 10 year prorated warranty. which was one of the big selling features as to why I chose him to resurface my pool.

Quality repairs and expert, honest advice Ted's pool repair…read moreprovides fair and responsive communication, quality repairs and expert assessment. When we first bought the house, we had the hot tub resurfaced and received a great job at a reasonable price. After Ian, we needed help and received a quick response and a great price. This time turned out to be a quick fix. No upsell or pressure just what is actually needed and peace of mind. I won't call anyone else.

Ted's Pool Services is fantastic. Our pool is nearly 55 years old, and we had cracks in the walls…read morewith plant life growing inside -- Ted cleaned and sealed them, and cored two new jets with new PVC lines to the pump. He's been working on pools since he was a teenager and it shows; he explained everything as he went, never in a pushy sales way, just genuine knowledge. He also worked with us on cost in a way that felt honest, not gimmicky. His wife Sherry runs the office and is always friendly and helpful. If you have an older pool and want someone who truly knows what they're doing, this is your team.

We selected Premier Pools & Spas Fort Myers for our pool project and have been extremely…read moredisappointed with our experience. Our project remains incomplete, and we have experienced significant delays, poor communication, and concerns regarding workmanship. Over the course of this project, I have made multiple attempts to contact management, including Steve Mileski and Zach Zervaski, but my calls and messages have gone unanswered. The lack of communication and accountability has been frustrating and has made resolving issues very difficult. I am still hoping for a resolution and have requested contact from ownership or corporate management. Unfortunately, based on our experience so far, I cannot recommend the Fort Myers office. I will gladly update this review if Premier Pools & Spas takes meaningful steps to address these concerns.

did not start on time, did not honor salesman's promises, extra charges due to salesman's…read moreincompetence, signed in September not completed until July. terrible customer service. I have been ignored every step of the way. My concerns are not resolved. Go somewhere else. now I have rust spots and no response from company. the crews did not speak English. just an overall nightmare. cost me an extra 10000$ to put in a retaining wall that we told the salesman we needed from the start. ugh. ruin away!

Brenden & team do excellent work. Professionals & skilled with all chemicals & maintenance.read more

I've had 2 other pool services. Pool armor pros is the best around. I've never had such a…read morecomprehensive pool service. Every service I receive before and after photos. All the levels in the pool chemicals are documented with photos along with what was added. They are such a professional and comprehensive company with excellent customer service. The owner is a text or phone call away at all times. They're process are as good as the service they provide. I would highly recomend them - give them a try, you will not be disappointed.

great people and great service would highly recommend if not for service the go see them with a…read morefree water test.

This company is no good ! They are only there for the money and not to provide a good service . My…read morepool has stains from not scrubbing properly. I purchased a water timer from them to fill up pool when needed , the water timer apparently was not properly working and water was on for an entire week . Our bill came to $1.9k . When asked , they simply said I signed a water waiver and they were not responsible and tried to charge me for a new water timer . DO NOT GO WITH THIS COMPANY

Bradley is a licensed contractor which means a lot to me and my husband. He is exceptionally…read moreknowledgeable and has helped us with everything related to our pool, pool pavers, and pool equipment. Bradley has great work ethic rarely seen today and in SWL. We can't thank him enough for his dedication and help before, during, and after the hurricane/flood. Brandon is also very good and provides friendly and professional pool cleaning service.

They did a beautiful job, he was very professional and took time explaining how our pool equipment…read moreworks. We highly recommend ultimate pool care to anyone who is in need of a hard and dependable worker.

I want to give a shout out to ASP. They really do put customer first. After a recent acid wash,…read moretheir team has done a wonderful job of getting my pool back up and running. Kudos to the team and special shout out to Steve. Bravo!

I would not recommend this company based on they are about $40 more per month than other companies…read moreand they do less. Additionally, I was having issues with my pool heater and instead of even inspecting to see what was wrong with the equipment. The technician tried to sell me a $6000 brand new heater. He didn't even do the due diligence to offer me someone to come fix it or other price points and come to find out once I googled how to use my pool heater. It was working just fine. I had already had this company changed my pool filter and converted to saltwater and now I have to wonder if I even needed a new pool pump? The office staff were apologetic however I feel that the technician tried to take advantage of my lack of knowledge of pools and tried to oversell me a product I did not need.

Real Nice Pools is the REAL DEAL. They provide true expertise in the design, repair or renovation…read moreof your pool. They provide unbiased reviews of available options / equipment, the associated pros and cons, thus providing unquestionable value for their customers. If you need a pool pro, this is your company. I have used them.... I highly recommend them.

Just had my pool re-finished and couldn't be happier with the work and service from start to…read morefinish!! Ashley who was first on the job to go over everything from procedure , scheduling , color selection and any questions i had . Very professional and helpful. The plaster crew was great , worked very hard and the job was left cleaner then when they arrived . Excellent work !!

Have been doing business with Pool Pro for about 4 years now. They have resurface my in-ground…read morepool, install a new salt water system, new heater and a pump on my 26 year old pool system. I am very please with their work. Very professional. They also helped me when we lifted our ground level home because of damage suffered from the 3 hurricanes. They came out and removed all my equipment and stored it in their shop while our house was being repair. That was service I never expected but Joe and his crew and the best. We also use them for our weekly service and are very happy with the water treatment they provide.

I would highly recommend Pool Pros Inc of Fort Myers that just completed our Spa tile/coping…read morerepair. Dan Sheppard the General Manager oversaw the project to repair our spa and Marcello, Jim and PJ were very knowledgeable and provided top notch work and service. Thank you, Jane W.

We had a very disappointing experience with this company. They do not stand behind their work and…read moreare extremely difficult to reach. We paid a service fee through our home warranty company, but the issue was never resolved. The technician came out, claimed everything was working, yet the very next day the problem persisted exactly as before. When we contacted them again, the technician said he was too busy to return and that he had notified the owner, Nick. Unfortunately, the owner never followed up or returned our calls. We were also told that parts had been ordered, which turned out to be untrue. It has now been over a month, and we have received no communication or resolution. At this point, we feel completely ignored. I would not recommend this company based on our experience.

Run, don't walk from this company. In April we paid them a substantial amount to install an…read moreautomatic pool filler. The filler has never worked. They came out 3 or 4 times to get it working and never did. Over the last 6 months we have called and emailed multiple times with no response from the company. Do not trust them.