Individual providers are usually all right, despite the HUGE and constant turnover. Can't blame the…read moreindividuals for that. The real issue is Northstar Health and their attempt to take over EVERY local med service. Healthcare providers are in short supply nationwide, and Vermont is particularly hit hard as there is absolutely NOTHING to draw professionals here. Hours are erratic. AGAIN, can't fault the providers or staff. Mezzo perspective: VAIL purchased OKEMO and now there is NO HOUSING available. All Ludlow area are second home owners, who come equipped with money and entitlement. So where would staff live? Sit back and observe the systemic fail of America with me.

Usually a long wait, but great staff and doctors!read more

I had recently switched my daughter to ludlow health center from Springfield hoping for better…read morecare. We booked for a new appointment with Jade Ormrod- Leven. Our first appointment went well for her yearly check up and she seemed helpful and seemed to hear my daughters concerns However when we really needed the help Jade let us down in the worst possible way. My daughter was feeling overwhelmed at school and I was concerned for her mental health and well being because high school is hard. I easily made an appointment and got right in. I was asked to wait outside which I have no problem with. Before I left the room I specifically told her NO MEDS!!!!!!!! There are plenty of other ways to help teens with out drugging them up. About 15 minutes later she called me back in to the room and told me my daughter had depression and anxiety and her first course of action was to put my 15 year old daughter on Prozac.BIG NO for me needless to say we left and we will not return to the north star healthcare system. I have had alot of experience with mental health for over 10 years and this was the absolute worse recommendation she could have ever given. She totaly went against my wishes for my daughter. She should have to refer any patient with any mental health concerns to an actual professional. If you are a strong advocate for your child be very weary of Jade.

I have been going to Ludlow Family Medicine for years. I recently was seen with my daughter. I have…read moreNever been so Misguided or Never have felt like judged as a person who was feeling very sick. I was seen by a Dr woman named Stacy, I have never in my life felt the way she made me feel.. Not only did she not help me at all but she gave her dr advice that had nothing to do with why my daughter and I were there witch was make sure to get a new toothbrush. How Rude also telling me I had nothing wrong and my test came up negitive I had to ask for what there was no test given to me she lied to me then sent me on my way to get worse and ended up at emergency room. Ludlow family medicine needs to do away with that woman. She is a disgrace to the company and I will deffenitly be reporting her negligents to higher up. Thank You!

Mandy is the perfect Family Doctor. She is like a good friend that can fix your sink when it is…read moreclogged. Take a number and tell the delli lady what cut of meat you need and the thickness is always right. Your car is always ready on time and the car will run great and they have vacumed it for you. Don't ya wish life was always like this, Well it is at Gennaro Family Practice. Oh yea the tomatoes look good as well.

Mandy and Holly are great. Everyone is so friendly, and they always have great follow-up. They make…read moreyou feel like you are their only patient!

There is reason to believe why this is referred to as Death Valley. While they do have some good…read moreemployees and providers, the behavioral health "team" is a disgrace to the community in every way. They lie to patients, violate patients rights and continually feel that they are always right. There is no dignity or respects especially from Ms. Stillman who claims a background that she is surely not able to back up with any sense of patient dignity. If you have a psych emergency, go anywhere but here to your will be held without you will for no reason and with no follow up.

I have always bragged about Valley Regional Hospital. Im going to go into detail about how special…read moremy experiences have been. I have an adult child with Autism, Epilepsy, a Blood disorder and he is non-verbal. He is very special to our tight nit family. Advocating his needs can be a challenge. He is afraid and his stress levels cause full blown seizures. V.R.H team in the ER has been the absolute most wonderful people. They took their time and made sure his treatment was thoroughly done to the best of their ability. Knowing what they are made of. Makes it hard to settle. One bad apple can ruin a batch, right? I recently went myself in the middle of the night. Sweet team, great Dr. Happy with the services. I felt the action plan was solid. There not a whole lot you can do if its 2am in the morning when you need your meds filled. First thing head to pharmacy feeling lousy. Wait in a long line.... Only to find part of our action plan didnt match up. And the pharmacy tech tells me, we do not have an antibiotic for you? No inhaler was called in? You got a nebulizer med and prednisone here. Okay, great but when you cant breath...You cant carry a nebulizer around to help you breathe in an emergency situation? And I need the antibiotic! So I call ED, I explain im at the pharmacy, I made it to the front of the line. They say there's no prescription for antibiotic? This woman annoyed for what ever reason. Tells me, WELL, You tell them They DO have the PRESCRIPTION! I said can you stay on the phone...she said she is looking one more time. No, they have it! Click! Pharmacist here's my frustration, my defeat, I can barely talk. He steps in to the situation with empathy. Looks everything up. He says Mam? I do see the prescription it moved to another screen because it can not be filled. The Dr wrote the prescription wrong. We did send them a message, they haven't responded. We will send it again. So I call back...At this point, Happy Hanna is even more annoyed. We'll ill let someone know. That Dr is already gone. Thank you. Checked back 3 times. Nothing! Another full day suffering with all this drama. I've already spent hours in the ER. I just want to get better so I can be where I need to be and provide for my family and make my living too. And these inconveniences will put me into 48 hours after my initial diagnosis without the treatment. Great Service, Great Doctor, Happy with the treatment plan. Terrible review for customer service representative not advocating my needs when things went wrong.

Richard Malik is friendly, professional, and an active listener. I went through years of…read morespecialists unable to help me with my conditions, and after all of that, Dr. Malik was a breath of fresh air. He makes feel like an active participant in my care, encouraging me to give feedback and opinions on treatment options. He is pro-active about my care and responds enthusiastically to my concerns about my own health.

Dr. Malik is a remarkable doctor. I have been to many, many doctors over the years, trying to…read moreobtain diagnoses of copious amounts of symptoms. He is the only doctor that has been willing to work alongside me and with his guidance, I finally have the answers I was seeking for over 20 years plus a treatment plan that he is continually adjusting to suit my medical needs! He listens intently, is respectful and genuinely cares. He is also no stranger to HUMILITY! (something not generally found in this profession) He has been my doctor since 2018 and I hope he remains so for years to come. Dr. Malik is a gifted physician and I highly recommend his services.

Dr. Belanger is excellent at what she does. She takes time to listen to you and never makes you…read morefeel like she is rushing you out. She is understanding, thorough and very knowledgeable. The support staff at Saratoga Hospital Medical Group Primary Care - Wilton( 3044 Rte. 50) make an effort to acknowledge each patient as soon as they walk through the door. Mrs. Kirkpatrick(check-in),Suzy (nurse)and the lab tech( sorry can't remember name!) were personable and helpful as was the lovely lady who wished me well on my way out the door. I highly recommend Dr. Belanger and this medical group. Phone: 518-886-5800