Beers & Story Funeral Homes did an amazing job with my mom's funeral. They were not only sensitive…read moreto our Chinese ancestry and traditions, but they also made thoughtful and respectful suggestions throughout the entire process. From the initial contract to every detail of the service, everything was handled with great care and compassion -- from playing my mom's favorite songs softly in the background, to creating a beautiful video of our favorite memories to share with family and friends, to working with the cemetery on our behalf, and gently leading us to her final resting place while making sure every detail was covered. We truly couldn't have asked for more. Crystal, the funeral home director, made sure every detail was thoughtfully planned and carried out with dignity and respect. During one of the most difficult times in our lives, they supported us with kindness, professionalism, and genuine understanding. We are deeply grateful for their guidance and care.

We recently buried my father and Ahern funeral home handled everything with class and…read moreprofessionalism. We had a complicated situation with a service in Connecticut and a burial in New York and everything was made easy during such a difficult time. My mother was touched that Mike stayed during the services and was so accommodating to any changes. The death certificates were delivered two days after the burial, by hand, to our door. My mom described how everything was handled as "tasteful and kind". We are very pleased by how everything went during such a difficult time.

Thank you for hosting this service amd providing a space fpr people tp gather tp pay respects tp…read morethe family.

Beautiful and well cared for but I wonder about the safety…read more:https://www.facebook.com/groups/201985710173/permalink/10166259015435174/

I am so grateful for Dennis, who made my experience scattering my dad's ashes in that beautiful,…read moreserene space so easy and wonderful. I came from out of state so we did everything by phone. He even gave me his cell phone number so I could reach him if I needed anything. He allowed me to do it on a Saturday when the cemetery is technically closed. It's a gorgeous place and I'm so happy my dad is there.

It goes without saying, (but I'll say it anyway), when one is in grief due to the loss of a loved…read moreone, the last thing you need is to be burdened with all sorts of details to work out in regard to final arrangements. Fortunately for our family, my mother-in-law made advance arrangements with Leete-Stevens Funeral home. We worked with Jacqueline, one of the directors. Her kindness, competence and efficiency made everything as easy for us as it could possibly be. Everything was seamless, from start to finish; we were guided through every step of the way. Our family is very grateful to Jacqueline and to the entire staff at Leete- Stevens for making an incredibly stressful situation as uncomplicated as possible.

I was greeted by Melissa the funeral director she remembered me from my father and my uncle…read moregrandmother and now my beloved sister. I find her and her grandmother very friendly compassionate and caring and I couldn't thank them enough this was the hardest thing I've ever did in my life when you bury your sister. Melissa understood she let me take my time she never rushed me explained everything in detail I would recommend this funeral home to anybody . I couldn't thank Melissa enough she was extremely kind to my mother who's 86 years .

We recently used Cierpial when my father died. It was a very unpleasant experience. Customer…read moreservice and sensitivity was terrible and very upsetting. There was initial confusion over the pre-plan, and the grandmother of the family-owned business was rude, uncooperative and cold. The funeral home is plain and poorly staffed. The burial site ceremony was poorly prepared with no seating for elderly family members. There was no communication with pall bearer roles creating confusion after the service. After the event, we found out that they never submitted the death certificate to the city, and we had to follow up on it. Overall, a very disappointing and painful experience. A lot of money for minimal service.

At first, I was apprehensive about writing a Yelp review for a Funeral Home since you often find…read morepeople complaining about the pettiest things on Yelp. However, I believe that the services provided by Hafey Funeral Service merit a positive review as I never experienced anything negative with them. Brian at Hafey Funeral Service is a wonderful man to have by your side when planning your loved one's funeral. As well as personally receiving great service for my loved one provided by Brian and his staff, I have also witness great things from Hafey during funeral services of close family friends. I was not disappointed by Brian as the fee for his service is very affordable and he is not pushy as to persuade you into getting the premium package because everything he does IS the premium package. He is very professional, empathic, and comforting; which are GREAT qualities of a top notch funeral director who can be entrusted with carrying out your loved one's funeral. He even take care of the slightest things that are often overlooked. Additionally, he is wonderful at understanding funeral rites of various cultures and he has the space within his funeral home in order to carry out such rite. I remember being at a Catholic Mass at one wake and then being at a Buddhist prayer ceremony for a close friend's grandmother at a different wake. The space in the viewing room of the funeral home is very versatile and can be accommodated to fit any cultural need. In addition to having the space, Hafey also has the material to carry out a certain culture's funeral rite. In particular, I remember Hafey providing a large incense urn since it is common practice to use incense to pray for the deceased in Asian cultures. Furthermore, Brian will go out if his way to make sure everything is perfect because he understands that this is the time for the family to grieve and he doesn't want to them to feel added stress. Hafey Funeral Service is the ONLY place in Springfield I would recommend to plan a funeral because I can entrust everything to Brian and he will have it done!

I went to my friend's funeral and when I saw the plant that I had ordered it didn't look anything…read morelike what was in the picture. I would never recommend this website that I used through the funeral home. This was a devastating loss and I had to travel a ways to get home so I called them the next morning. At first they were willing to refund me $25 out of the $90 it cost me. It wasn't just about the money. It really stood out among all the other beautiful flowers and plants. Everything about it looked sad and wilted. But this was a third party I was talking to so I left it at that. Then the company called me back a few hours later and asked if I was so dissatisfied why didn't I call them that night. I got home pretty late and didn't think they would even be open. They admitted they didn't have what I ordered so instead of calling me they sent the next best thing. I really think as a customer I was treated with disrespect and will never ever use their service again. FYI buyer beware

The experience I had at this funeral home was nothing short of amazing. Joe and his father made a…read moresituation that was horrible for me and my sister much less painful and easier then we had ever imagined. Great to find a place with peoples hearts are in the right place

I recently attended a wake/funeral service for a loved one proceeded by the burial the next day. I…read morewas highly disappointed none of the obituaries, prayer cards, or blanket promised to the family was available. It was agreed it would be a small intimate service. Every deadline was met as far as time frame to turn over materials to be produced it just seemed like they dropped the ball. I know Hendersons have been in business for years and have done great work in the past but this experience has left a bitter taste with my family and we will not be using them again. We are so disappointed.

If I could give them 10 stars I would. The good people at…read moreHenderson's Funeral Home make you feel like family. It's hard enough losing a loved one, but then having to make arrangements can seem daunting. At least here they make the process as easy as possible for the family. They took everything into consideration, and went above and beyond to make everything leading up to the burial as smooth as possible. I'm grateful, my family is too.