My favorite place to visit - beautiful Marina and plenty of fun for the whole family. Kids loved…read moreplaying jenga and chess on the lawn. Office staff is easy to work with and always available!

Amazing We stayed here over 10 years ago…read moreThe upgrades the owners have implemented are amazing They are personable / friendly / professional Views of the Tennessee River throughout Only 20 minutes south to Huntsville 20 minutes north to Athens AL About an hour to Jack Daniel's distillery The pool looks amazing Quiet, Internet works great, bass & crappie fishing off the shore Restaurants 5-10 minutes Check out old downtown Decatur People are friendly here it's like you are family

On July 2 I began lawn mower shopping and after seeing an ad on line for Shoals Outdoor Sports for…read morea zero turn (which is what I was in the market for) I called the dealer and talked to a salesman named Hunter. After explaining that I lived in Florence, he offered to call the Florence location and have a sales person call me right back. In 5 minutes salesman Michael Rice called me back, asked when I could come in, I told him within the hour, so I went down there and about 2 hrs later walked out a proud owner of a new Cub Cadet Zero Turn. The whole process was very pleasent, Michael was very pleasent and knowledgeable about his product. His manager, finance Mgr and staff were all well trained in customer service! It's refreshing to get this kind of service from a group of people excelling at their job! While finishing paper work, Hunter called me to make sure i had received a call and that they were taking care of me, then thanking me for doing business with Shoals Outdoor Sports..I WILL BUY THERE AGAIN. My thanks to Hunter at the Tuscumbia location and Michael Rice at the Florence location

Great sales team and products. HORRIBLE SERVICE DEPARTMENT!!!! 4 days for a bolt and pulley! I…read morecould've done it in the parking lot in 2 mins if they would've given me the part. Absolutely ridiculous. Service advisor couldn't give me any info or timeline. You can purchase whatever you want there and it be good. But pray you don't have a warranty or need service!

Beautiful spot for a Sunday stroll or relax by the water or, like my husband and I did, have a…read morepicnic.

Easy access to the marina from the highway. Spiderwebs everywhere but that seems to be a Decatur…read morething. They have at least a hundred boat slips. The traffic on the water was light for a Saturday in September. Parking was easy and the people were friendly.

Ask for Stephen he will get you anything you need at a great deal we had a little hick-up with the…read moretiming of delivery but he came through as promised Did most of the talking over the phone but when met him in person he was very polite friendly and outgoing wouldn't want to do business with anyone else there he helped me put a package deal together that was within my budget and exceeded all expectations I will be doing business with Frederick outdoor in the future when it's time to upgrade and I hope he's still with the company

After spending $22,000 on a brand new tractor. The experience at Frederick's outdoor was something…read morethat I still can't wrap my head around. The tractor we bought has been in and out of the shop several times. It's been less than a year and it's gone more than it is here. Very frustrating as you can imagine! After the fourth time, Frederick's outdoor dropped off a brand new tractor to us and we thought they were doing the right thing! We were ecstatic and thought that they were standing by their Customer Service! We were happy until we weren't when the phone call came, they dropped off the wrong tractor. OK, disappointed, but whatever, we set up a date and time to do a tractor swap! Unbelievable, but we are getting the old sometimes it works sometimes it doesn't track her back. The date and time was set up for 930 the following morning. Apparently that wasn't good enough for the Owner Tom Fredericks. He proceeded to call making demands to pick up the tractor sooner. Wanting to know where we were so that he was on his way and could get it immediately. That's not how things work. You don't go demanding to know where we are, we don't work for you. We have our own lives, we work. We have it all set up for a 930 pick up and delivery for the following day. After he continued to yell at us, we hung up. 930 the next morning came and went. The schedule delivery time there was no pick up no drop off. We did receive a phone call that they would be late, our valuable time once again is I guess no big deal to Frederick's outdoor. 40 minutes late, yes, 40 minutes. And we have out of state guests in the home which we had plans for, but we needed to sit around and wait for Fredericks outdoor to show up on their time. A flatbed truck rolls around at 10:10 I say hello to the Driver he mumbled something I couldn't hear. He does the tractor switch, we inspect our tractor and it looks OK, he takes the new one and we noticed that there's only one key on our key ring which we turned in with two. The new tractor that did show up had our name on the key tag so we told the driver that we needed two keys back since we did turn it in with two and we only have one. He said OK and then proceeded to raise the bed of the truck and that's where this video shows I had just jumped off the bed after taking the key out of the new tractor so now we have our two keys back. This did not make him happy. He proceeded to yell at me for taking the key that I own. He can have the new tractor back, but I am taking both of our keys back. The whole experience dealing with Frederick's outdoor was unbelievable. Not only that, but they proceeded to send us a text message saying that we were trespassed from all Frederick's outdoors, service centers, and such. This is unbelievable because we have a warranty with our product that we paid so much money for. This is completely absurd. Wehl, Fredericks, and all of your employees. You are no longer allowed on our property either. I do not feel safe with you or your drivers anywhere near us after seeing the display from your Driver as he gave us the middle finger driving away from our home. He is unstable and I am threatened by him.

Service department is clueless. Brought my boat in because it wouldn't generate power above idle…read more After throwing almost $500 in parts at it he said he didn't know what was wrong. I still had to pay for all the parts it didn't need. Now I have a $500 bill and a boat that won't even start now.

If you need a boat this is the place to go. We recently purchased a pontoon boat and were treated…read morelike family through the whole process!!! Great bunch of folks to do business with!!

Went for all around tint on my rav4, they treated it with extra care and I got a free tshirt!…read more They had so many cute kittens to keep me company while I waited. Their hospitality was so good, they kept offering me water or snacks. The boys there were so nice!

Had a UHaul trailer scheduled at a specific time for pickup today. I drove an hour to find that…read morethey were closed and did not answer calls. Called UHaul and after 20 minutes on the phone, they were able to contact the owner. He said he would be there in an hour...I tried to have patience and said I would go get lunch and they said he would call. Call never came. I returned over an hour later to find nobody there. Absolutely horrible business. If you have to step away, at least have the courtesy to call the customer before they waste their time.

Went here for the lore of it all. This place is huge. Is it a gas station or a grocery store or a…read moremall? The answer is yes. Their marketing is too notch, I don't think it's possible to walk out of there without some sort of souvenir. It's well lit. They have Buc-ee's children's books, Buc-ee's swimsuits, Buc-ee's everything. I walked out with an assortment box of fudge, cotton candy-watermelon,strawberry banana, and regular. Watermelon one taste like it was made with the baby bottle pop watermelon dip power-amazing. The strawberry banana actually tasted like individual flavors coming together the banana flavor imitated the banana laffy taffy I was impressed, and they were like only $2. They have rock candy suckers here! You don't see those everywhere, they feel like a cannon event. I noticed they have a huge deli Jekry style. A whole bakery fudge style. And the people that work there in cowboy hats which I thought was really cute. Was it worth the hype? Sure. Be prepared to spend at least an hour on your port break during a road trip. The view at the pump is beautiful as are most views in Tennessee. Saw some things I've never seen before even in the checkout line, energy packs that look like zyns. And specialty mints in interesting flavors.

This is my first and possibly last Bucee's experience…read more Outside: YES--Cheapest gas--a full $0.70 cheaper than any other stations along the highway!!! That alone was worth the stop, but the rest of the experience was less than expected. By the pumps, there are no windshield washer squeegees anywhere, so you cannot clean the bugs off of your windshield. The pay-at-the-pump interface was frustrating. It would not accept my Discover card. I used my Visa, and it locked into selling me only 15 gallons. The only great part of the refueling experience was the price and the zero wait for a pump because they have so many of them. Also, this location has a car wash, and the purchase option was imbedded in the gas purchase--I didn't want it, but accidentally got it. I guess that would be one way to clean the windows, but be aware as you're trying to buy gas. Inside: The inside is huge. It's like someone took a Walmart and placed restrooms and food kiosks in the center of it. The women's bathroom was awesomely clean. It's huge with individual doored stall-rooms along the walls with green (open) and red (busy) lights above the door, so you can quickly find a stall that's open. The entire center of the bathroom is full of sinks/soap/paper towels. It was spotlessly clean and the highlight of the whole experience. Food: Having seen another Yelp review, we got 2 XXL BBQ Brisket sandwiches and Buc-ee's chips and 2 $0.99 fountain drinks. We also picked up a small bag of chocolate covered pretzels. That lunch cost us $41, and there was nowhere to sit to eat it. The expectation is that you go back out to your car to eat. After being in the car for 6 hours, I didn't want to eat in the car, so we found a lamppost in the shade that we used as a "table" and stood to eat. Service: Everyone working at this location was helpful and friendly, so the service is great. Recommendation: If you are looking for a clean bathroom and cheaper gas--this is an awesome place to stop!! Of course, the cheaper gas price is how they draw you in, then they make up the loss in inside sales, especially food. There are many food choices, which is also good, as long as you intend to eat in the car. If you get the BBQ sandwich, I would get the one without the sauce.

Shoals has the Total Outdoor Experience covered! A Must See, checkout Website but definitely stop…read morein if you are in the area. Duncan & Amanda The Butler Group Atlanta, LLC

Hi Avery ever body we had a great experience here at Shoals are sales person PARKER was absolutely…read moreawesome gave us a great deal. He truly cares about his customer. Please look him up. We bought a new 1500 Polaris.